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Candlewood Suites Richmond-South by IHG

2.5 star property

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Photo gallery for Candlewood Suites Richmond-South by IHG

Full-sized fridge, microwave, stovetop, dishwasher
Exterior
Full-sized fridge, microwave, stovetop, dishwasher
1 bedroom, in-room safe, desk, laptop workspace
BBQ/picnic Area

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast available
  • Kitchen
  • Parking available
  • Pet-friendly
  • Gym
  • 24/7 front desk

Explore the area

View in a map
4301 Commerce Rd, Richmond, VA, 23234
  • Place, Virginia Commonwealth University
    ‪7 min drive‬
  • Place, Greater Richmond Convention Center
    ‪7 min drive‬
  • Place, Broad Street
    ‪7 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪11 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed, Accessible Bathtub (Mobility)

Room amenity

Studio Suite, 1 King Bed, Accessible Bathtub (Mobility)

8.0 out of 10
Very good
(4 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible Bathtub (Mobility)

Room amenity

Suite, 1 Bedroom, Accessible Bathtub (Mobility)

8.0 out of 10
Very good
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Single Bed

View all photos for Suite, 1 Bedroom, Mobility Accessible (Communications)

Room amenity

Suite, 1 Bedroom, Mobility Accessible (Communications)

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Single Bed

View all photos for Studio Suite

Room amenity

Studio Suite

9.0 out of 10
Wonderful
(8 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Room amenity

Suite, 1 Bedroom

8.0 out of 10
Very good
(4 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Single Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed

Room amenity

Studio Suite, 1 King Bed

8.2 out of 10
Very good
(29 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Candlewood Suites Richmond-South by IHG

Suburban hotel with 24-hour fitness centre and 24-hour business centre
This smoke-free hotel features a 24-hour fitness centre, a 24-hour business centre and self parking. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Weekly housekeeping is available.
Candlewood Suites Richmond-South by IHG offers 104 air-conditioned accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. Flat-screen televisions come with premium cable channels. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Candlewood Suites Richmond-South by IHG. During your stay, you'll be within walking distance of James River. You'll find features such as free WiFi in public areas, plus a 24-hour gym and a 24-hour business centre.
  • Free WiFi
  • To-go breakfast served daily for a fee
  • Self-parking and extended parking available for a fee
  • Amenities include a front desk safe, a 24-hour business centre and laundry facilities
  • On-site recreation includes a 24-hour gym
  • 8 minutes by car from Virginia Commonwealth University and 10 minutes from Greater Richmond Convention Center
  • Pets welcome for a fee (restrictions apply)
WiFi is free in public spaces. You'll find a 24-hour business centre on site. A 24-hour fitness centre, a terrace, and barbecue grills are also featured at the business-friendly Candlewood Suites Richmond-South by IHG. Parking is available for a fee.

This Richmond hotel is smoke free.

For a fee, guests can enjoy a to-go breakfast daily from 7:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (surcharge; includes in/out privileges)
  • Uncovered extended parking on site (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • Daily breakfast to-go available 7:00 AM to 9:00 AM for a fee: USD 5 to 25 for adults and USD 5 to 25 for children

Things to do

  • 24-hour gym

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 24-hour business centre

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Separate dining area
  • Toaster

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per pet, per week
  • Maximum 2 (weight limit: 50 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 5.00 to 25.00 for adults and USD 5.00 to 25.00 for children
  • Pet fee: USD 150.00 per pet, per week
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Aparthotel Richmond-South
Candlewood Suites Richmond-South
Candlewood Suites Richmond-South Aparthotel
Candlewood Suites Richmond South
Candlewood Suites Richmond

Candlewood Suites Richmond-South by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 225 out of 517 reviews
Rating 8 - Good. 143 out of 517 reviews
Rating 6 - Okay. 55 out of 517 reviews
Rating 4 - Poor. 37 out of 517 reviews
Rating 2 - Terrible. 57 out of 517 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

charles

Liked: Cleanliness, staff & service, property conditions & facilities
I mean everything about the property. It was less uncomfortable and quiet
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Ebony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2025

10/10 Excellent

Carlisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I enjoy staying at Candlewood. Our check-in was easy. Our room was neat and clean! The Randalls
Stayed 1 night in Jul 2025

10/10 Excellent

Alex

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When booking an extended stay type of property, I would expect there to be at least some cookware. This hotel had EVERYTHING: dishes, utensils, cookware, toaster, coffee maker, measuring cup, colander, Tupperware - in addition to the stovetop and dishwasher. It was AWESOME. The bed was very comfortable, as was the seating in the room. I liked the various lighting options. There was a glass shower instead of a tub, which I heavily prefer, and everything was clean. There was also liquid hand soap in the bathroom, which I also prefer - soap bars are a little sad and I wish more hotels would move to liquid soap. Nice clean flooring and a huge closet, and a trash can that was bigger than the usual thimble hotels give you. This place was ABSOLUTELY worth the money (and it was inexpensive)!
Stayed 1 night in Jul 2025

10/10 Excellent

Robert, Richmond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay.
Stayed 1 night in Jul 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heavy noisy commercial traffic.
Stayed 5 nights in Jul 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Lucille

Stayed 6 nights in Jul 2025

2/10 Terrible

Cedric

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Juanita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Better bang for your buck

This should have been my initial booking for my weekend trip- but nevertheless-I enjoyed my stay as always
Stayed 1 night in Jun 2025

10/10 Excellent

Lakeisha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints
Stayed 1 night in Jul 2025

10/10 Excellent

Carmen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We were pleasantly surprised to hear that we were upgraded to the Queen suite. Thank you very much, we had a very pleasant stay.
Stayed 1 night in Jul 2025

2/10 Terrible

Lashanda

Disliked: Cleanliness, property conditions & facilities
.
Stayed 3 nights in Jun 2025

2/10 Terrible

Lashanda

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
the staff is HORRIBLE!!! if you have children please don’t stay here , my kids and i were KICKED out this hotel because of “noise “ however it’s 12pm … there should be a 10 grace period… however we was here for a week! EVERYDAY there’s an issue with the staff … you put a do not disturb sign on the door the housekeeping staff STILL bothers you !! the manager of this property is rude and heartless!! after kicking us out they kept coming to the door mind you i had 4 charts full of belongings no car nor a home to stay .. however i had money to pay for my children and i too have a safe place to stay until our apartment is ready !! yesterday 7/7/2025 was the most stressful day i’ve had in a long time … however as i said before don’t stay here if you have young children.. this definitely isn’t the place for you!!!
Stayed 1 night in Jul 2025

10/10 Excellent

Carla

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and spacious, yet cozy. Staff were friendly and you can't pass up on the fresh popcorn provided daily in the lobby. Will definitely stay again anytime I travel to Richmond.
Stayed 3 nights in Jun 2025

10/10 Excellent

Otherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

shatonn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Christin

Liked: Cleanliness, staff & service, property conditions & facilities
10/10
Stayed 2 nights in May 2025

6/10 Okay

Robert

Travelled with partner
Liked: Amenities
The person who checked me in was very pleasant, and the room initially appeared nice. However, the air quality was quite poor, it smelled musty, with lingering odors of old cigarette smoke and a noticeable scent of marijuana upon entering. Unfortunately, this made it difficult to get a good night’s sleep.
Stayed 1 night in Jul 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Dominic

Stayed 4 nights in Jun 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable! The area is disappointing but ok
Stayed 1 night in Jun 2025