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Candlewood Suites Richmond - West Broad by IHG

2.5 star property

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Photo gallery for Candlewood Suites Richmond - West Broad by IHG

Desk, laptop workspace, blackout curtains, iron/ironing board
A spacious lobby with a reception desk, seating area, and a large television screen.
Exterior
Desk, laptop workspace, blackout curtains, iron/ironing board
Property amenity

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
2100 Dickens Rd, Richmond, VA, 23230
  • Place, Bowlero Richmond
    ‪1 min walk‬
  • Place, Colonial Shooting Academy
    ‪12 min walk‬
  • Place, Libbie Mill Dog Park
    ‪5 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪29 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed

Coffee/tea maker, full-sized fridge, microwave, stovetop

Studio Suite, 1 King Bed

8.6 out of 10
Excellent
(22 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio Suite, 1 King Bed, Accessible (Communication, Accessible Tub)

Coffee/tea maker, full-sized fridge, microwave, stovetop

Studio Suite, 1 King Bed, Accessible (Communication, Accessible Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom (1 King Bed)

A modern kitchen with stainless steel appliances, a dishwasher, and a coffee maker.

Suite, 1 Bedroom (1 King Bed)

8.4 out of 10
Very good
(71 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio Suite (Room Type Assigned at Check-In)

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite (Room Type Assigned at Check-In)

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Accessible (Mobility, Accessible Tub)

A modern kitchen with stainless steel appliances, a dishwasher, and a coffee maker.

Suite, 1 Bedroom, Accessible (Mobility, Accessible Tub)

9.2 out of 10
Wonderful
(7 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio Suite, 1 King Bed, Accessible (Communication Accessible)

A modern kitchen with stainless steel appliances, a dishwasher, and a coffee maker.

Studio Suite, 1 King Bed, Accessible (Communication Accessible)

8.0 out of 10
Very good
(11 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

A modern kitchen with stainless steel appliances, a dishwasher, and a coffee maker.

Suite, 1 Bedroom

7.4 out of 10
Good
(10 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Studio Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

Coffee/tea maker, full-sized fridge, microwave, stovetop

Studio Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom (2 Queen Beds)

Room amenity

Suite, 1 Bedroom (2 Queen Beds)

  • 51 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Accessible (Communication, Accessible Tub)

Room amenity

Suite, 1 Bedroom, Accessible (Communication, Accessible Tub)

8.0 out of 10
Very good
(1 review)
  • 51 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Accessible (Communication Accessible)

Room amenity

Suite, 1 Bedroom, Accessible (Communication Accessible)

  • 51 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

Candlewood Suites Richmond - West Broad by IHG

This smoke-free hotel features a restaurant, a fitness centre and a snack bar/deli. WiFi in public areas is free. Other amenities include self parking, coffee/tea in a common area and a business centre. Housekeeping is available on request.
Candlewood Suites Richmond - West Broad by IHG offers 98 accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. 49-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Richmond hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness centre.

Guests aged under 18 years old are not allowed in the fitness facility.

Our customers tell us that they can't get enough of the helpful staff at Candlewood Suites Richmond - West Broad by IHG. During your stay, you'll be close to University of Richmond. Features include free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi and wired Internet
  • Enjoy a bite to eat at the restaurant
  • Self-parking, extended parking and Motorhome/coach/lorry parking available for a fee
  • Amenities include a front desk safe, a business centre and laundry facilities
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 10 minutes by car from Short Pump Town Center and 5 minutes from University of Richmond
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a snack bar/deli. WiFi and wired Internet are free in public spaces. You'll find a business centre on site. A fitness centre, barbecue grills, and a garden are also featured at the business-friendly Candlewood Suites Richmond - West Broad by IHG. Parking is available for a fee.

This Richmond hotel is smoke free.

Candlewood Suites Richmond - West Broad by IHG has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (USD 7 per day)
  • Uncovered extended parking on site (USD 42 per week)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping on request

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Hardwood flooring in room
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Paper towels
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 7.00 per day
  • Uncovered extended parking fee: USD 42.00 per week
  • Pet fee: USD 75 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 4 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Days Inn Richmond West Broad
Days Richmond West Broad
Candlewood Suites Richmond West Broad Hotel
Candlewood Suites Broad Hotel
Candlewood Suites Richmond West Broad
Candlewood Suites Broad
Candlewood Suites Richmond West Broad
Candlewood Suites Richmond West Broad by IHG
Candlewood Suites Richmond West Broad an IHG Hotel
Candlewood Suites Richmond - West Broad by IHG Hotel
Candlewood Suites Richmond - West Broad by IHG Richmond
Candlewood Suites Richmond - West Broad by IHG Hotel Richmond

Candlewood Suites Richmond - West Broad by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 480 out of 1000 reviews
Rating 8 - Good. 239 out of 1000 reviews
Rating 6 - Okay. 113 out of 1000 reviews
Rating 4 - Poor. 82 out of 1000 reviews
Rating 2 - Terrible. 86 out of 1000 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Theodore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came down from New England and after 13 hours wanted a quiet space to sleep, the check in was seemless and we were very nicely greeted, well taken care. The stay was comfortable and quiet, with friendlly staff.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

JENNIFER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room free parking, excellent front desk staff was friendly. The location was great near everything from restaurants to supermarkets auto places. Sightseeing and places to go close by.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, spacious, and very friendly staff!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Davon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great staying there. Had no issues with staff they were very helpful
Stayed 2 nights in Mar 2026
Verified

6/10 Okay

Keith

If you are on business and need to stay for more than a couple days this hotel is ideal. The price is reasonable and the rooms have plenty of space.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, just off Broad Street near I-64. A Denny's is next door. There is ample parking. This was our second stay, and we're likely to stay here when we're in the Richmond area again.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Isabelle

Liked: Cleanliness, staff & service
Parking was easy.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Jaquana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room , great staff, felt safe
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Maryann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was very clean and had everything that was was stated in their description. The staff was very friendly and helpful!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Rosetta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and well maintained. I liked that there was a full kitchen and we had the option to cook and make our own meals.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Tajareia

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and kitchen was nice definitely enjoyed my stay.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious rooms, convenient location
Stayed 2 nights in Aug 2025
Verified

4/10 Poor

Dale

Liked: Cleanliness, property conditions & facilities
Very unlikely to stay here again.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, property conditions & facilities
Great space, great service
Stayed 8 nights in Feb 2026
Verified

10/10 Excellent

Blencia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dogs are welcomed for a fee
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Quiet building. Friendly staff.
Stayed 1 night in Mar 2026
Verified

6/10 Okay

geraldine

Service was great. The property was clean, but a little tired.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean. Kitchen had everything we needed! Would highly recommend
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Scott

Liked: Cleanliness, amenities, property conditions & facilities
Great staff. Great location. Large clean rooms. Only place we stay when we are in Richmond
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Quang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Besides a couple of small issues,
Stayed 1 night in Mar 2026
Verified

8/10 Good

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was convenient. Denny's within walking distance. Parking was available with good lighting. Bathroom was clean but washcloths had seen better days. Nice big refrigerator and kitchen. Mattress was very firm. Staff was friendly.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

marion

Liked: Cleanliness, property conditions & facilities
Staff was extremely courteous during the current weather issues.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were very clean as was the lobby and hallways. The staff were so friendly and helpful. Can't say enough about how good and kind they were to our family
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Cynthia

Lovely room. Staff courtesy was consistently excellent
Stayed 1 night in Jan 2026