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Comfort Suites

2.5 star property

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Photo gallery for Comfort Suites

Exterior
Indoor pool
Exterior
Reception
Suite, 2 Queen Beds, Accessible, Non Smoking | Premium bedding, desk, laptop workspace, blackout curtains

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Laundry
  • 24/7 front desk
  • Parking included

Explore the area

Map
421 Commerce Road, Richmond, IN, 47374
  • Glenn Miller Park
    ‪5 min drive‬
  • Earlham College
    ‪10 min drive‬
  • Wayne County Fairgrounds
    ‪17 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking | Premium bedding, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Accessible, Non Smoking

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Suite, 2 Queen Beds, Accessible, Non Smoking | Premium bedding, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds, Accessible, Non Smoking

  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Premium bedding, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Non Smoking

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking | Premium bedding, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds, Non Smoking

  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Best Western Richmond Indiana I-70

  • Pool
  • Breakfast included
  • Pet-friendly
  • Kids pool
4.2 out of 5, Very good, (1003)
The price is €97
for 1 room
includes taxes & fees
22 Jun - 23 Jun
Best Western Richmond Indiana I-70

About this property

Comfort Suites

Hotel in Richmond with free breakfast and fitness centre
An indoor pool, a fitness centre and a 24-hour business centre are available at this smoke-free hotel. Free weekend breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include coffee/tea in a common area, laundry facilities and a 24-hour front desk. Housekeeping is available on request.
Comfort Suites offers 80 air-conditioned accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. Beds feature premium bedding. 55-inch flat-screen televisions come with premium cable channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Comfort Suites. During your stay, you're just a quick walk from Old National Road Welcome Center. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a 24-hour business centre, laundry facilities and a vending machine
  • On-site recreation includes a gym
  • Guests really like the accommodation for the spaciousness, cleanliness and comfy beds
  • 7 minutes on foot from Old National Road Welcome Center and a 3-minute drive from Richmond Mall
Comfort Suites offers its guests an indoor pool and a fitness centre. WiFi is free in public spaces. There's an onsite 24-hour business centre. Free breakfast is served daily. The business-friendly Comfort Suites also features a vending machine, coffee/tea in common area, and laundry facilities. Free self parking is available.

This Richmond hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Grab bar near toilet
  • Low-height counter and sink
  • No lift
  • Raised toilet seat
  • Smooth flooring in room
  • Thin carpet in room
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible van parking

More

  • Built in 2023
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Fan
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a first aid kit and outdoor lighting
Front desk staff will greet guests on arrival at the property.
Property Registration Number in484

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Suites Hotel
Comfort Suites Richmond
Comfort Suites Hotel Richmond

Comfort Suites Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 405 out of 505 reviews
Rating 8 - Good. 57 out of 505 reviews
Rating 6 - Okay. 23 out of 505 reviews
Rating 4 - Poor. 10 out of 505 reviews
Rating 2 - Terrible. 10 out of 505 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is a cut above, because the gentleman who runs it truly cares.
Stayed 1 night in Mar 2025

10/10 Excellent

Olwyn Dale

Stayed 1 night in Feb 2025

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Disappointing

This hotel came up top of the list using the "pet friendly" filter, so we booked as my friend has a service dog. They informed us second day that they were NOT Pet Friendly, demanded either certified proof our dogs were Service dogs or pay a $50 damage fine. I showed the manager on my phone doing a search with "pet friendly" filter and their hotel came up first on the list, she insisted sonething was wrong with my filter, that they were setup on your site as not being pet friendly. We saw 3 other dogs there that were not service dogs. Also the lobby and halls had a very strong, perfumy odor which gave my friend a migraine headache and upset stomach. Breakfast was ok, nothing special. Beds were comfortable, nice, clean, newer place. Receptionist at check-in was unkind, not the least bit friendly.
Stayed 3 nights in Feb 2025

10/10 Excellent

Charito

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
It was great facility.
Stayed 2 nights in Feb 2025

10/10 Excellent

Libby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Rhonda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Feb 2025

10/10 Excellent

Gertrude

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed one night. The staff was friendly and helpful, especially the gentleman in the breakfast room. He went out of his way to see that guests had everything they needed. Additionally, he offered to make us eggs over medium and loaded has browns, which were yummy😋 We didn't have a car so getting around on an icy, snowy night was a bit limited. There are a good choice of restaurants around though if you have a car and, I managed to find a Culvers and McDonalds, which are feet away from the hotel. Finally, the rooms are huge and clean. We would definitely stay again if we return to the area.
Stayed 1 night in Feb 2025

8/10 Good

Benjamin

Stayed 1 night in Feb 2025

8/10 Good

Darrah

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. There's plenty of dining options nearby. Very accessible to the hwy.
Stayed 1 night in Feb 2025

10/10 Excellent

Tisha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

Nichole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Danielle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was fairly new. It was extremely clean and smelled clean which we truly appreciated. Our room was very nice and the bed was so comfortable. The staff was very friendly, and polite. The only downfall that we found was the water pressure.. it was awful. The shower wasn't cleaned thorly, (there was hair in the shower) but we always go in and wipe everything down before we touch anything, anyway. I would definitely recommend this place though. Nice, quiet, clean and comfy..
Stayed 2 nights in Feb 2025

10/10 Excellent

Stephen A

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed
Stayed 2 nights in Feb 2025

10/10 Excellent

Olwyn Dale

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is amazing.everytime we come and stay it does not disappoint. thank so much. Definitely come back.
Stayed 1 night in Feb 2025

10/10 Excellent

Kelly, Phoenixville

Stayed 1 night in Feb 2025

6/10 Okay

Kebin

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff Members need re-training for customers
Stayed 3 nights in Jan 2025

10/10 Excellent

Mark

Stayed 2 nights in Jan 2025

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the cleanest hotels I’ve ever stayed in. The rooms were large and the beds were extremely comfortable. I will stay there again if I’m in that area.
Stayed 1 night in Jan 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

Stephen

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible

Will never stay there again and i go to Richmond Indiana 2 to 3 times a month
Stayed 2 nights in Jan 2025

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an emergency stay due to the cold weather. Very quick to check in and get kids back to bed.
Stayed 1 night in Jan 2025

10/10 Excellent

MARY

Stayed 1 night in Jan 2025

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfy clean stay in Richmond

Enjoyed our 3 day stay. Breakfast was good and offered a variety of food and fresh fruit. We didn't care for the pillows on the bed, but everything else was excellent.
Stayed 1 night in Jan 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025