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Comfort Suites

2.5 star property

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Photo gallery for Comfort Suites

Relax by the fire pit in this outdoor seating area, surrounded by a stone wall and lush greenery.
Relax in our welcoming lobby, featuring a reception area, comfortable seating, dining space, and self-service kitchen.
Stylish hotel with a flat roof and symmetrical facade, featuring a covered entrance and ample parking.
Stunning building with multiple windows and a distinctive facade.
Reception area with a minimalist design, featuring a central desk and a wooden panel wall with a crescent moon-shaped light fixture.

Popular amenities

  • Pool
  • Laundry
  • 24/7 front desk
  • Parking included

Explore the area

Map
421 Commerce Road, Richmond, IN, 47374
  • Richmond Mall
    ‪3 min drive‬
  • Earlham College
    ‪10 min drive‬
  • Wayne County Fairgrounds
    ‪17 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking | Premium bedding, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Suite, 2 Queen Beds, Accessible, Non Smoking | Premium bedding, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds, Accessible, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Premium bedding, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(51 reviews)
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking | Premium bedding, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(23 reviews)
  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Enjoy a self-service breakfast with a variety of food and beverages, including a coffee machine and juice dispenser.

Best Western Plus Richmond Indiana I-70

  • Pool
  • Breakfast included
  • Pet-friendly
  • Kids pool
4.2 out of 5, Very good, (1004)
The price is €94
for 1 room
includes taxes & fees
6 Aug - 7 Aug
Best Western Plus Richmond Indiana I-70

About this property

Comfort Suites

Hotel in Richmond with free breakfast and fitness centre
An indoor pool, a fitness centre and a 24-hour business centre are available at this smoke-free hotel. Free weekend breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include coffee/tea in a common area, laundry facilities and a 24-hour front desk. Housekeeping is available on request.
Comfort Suites offers 80 air-conditioned accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. Beds feature premium bedding. 55-inch flat-screen televisions come with premium cable channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Comfort Suites. During your stay, you're just a quick walk from Old National Road Welcome Center. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a 24-hour business centre, laundry facilities and a vending machine
  • On-site recreation includes a gym
  • Guests really like the accommodation for the cleanliness, spaciousness and comfy beds
  • 7 minutes on foot from Old National Road Welcome Center and a 3-minute drive from Richmond Mall
Comfort Suites offers its guests an indoor pool and a fitness centre. WiFi is free in public spaces. There's an onsite 24-hour business centre. Free breakfast is served daily. The business-friendly Comfort Suites also features a vending machine, coffee/tea in common area, and laundry facilities. Free self parking is available.

This Richmond hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Grab bar near toilet
  • Low-height counter and sink
  • No lift
  • Raised toilet seat
  • Smooth flooring in room
  • Thin carpet in room
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible van parking

More

  • Built in 2023
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Fan
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a first aid kit and outdoor lighting
Front desk staff will greet guests on arrival at the property.
Property Registration Number in484
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Suites Hotel
Comfort Suites Richmond
Comfort Suites Hotel Richmond

Comfort Suites Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 433 out of 540 reviews
Rating 8 - Good. 62 out of 540 reviews
Rating 6 - Okay. 24 out of 540 reviews
Rating 4 - Poor. 11 out of 540 reviews
Rating 2 - Terrible. 10 out of 540 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Schaunelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Indoor Pool was closed the whole time.
Stayed 3 nights in Mar 2025

10/10 Excellent

Paulette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Trenton

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was very clean and staff was very friendly
Stayed 1 night in Apr 2025

10/10 Excellent

Moshe

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Visiting Ohio State

Fabulous hotel. Staff were super accommodating and attentive. Breakfast was fantastic.
Stayed 2 nights in Feb 2025

10/10 Excellent

Paul

Stayed 1 night in Apr 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brand new. Very clean friendly staff.
Stayed 1 night in Apr 2025

10/10 Excellent

Carlos, Tempe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of my few layovers during my travels. I checked in after midnight from driving most of the day, but I was greeted by the front desk employee (Riley) she was so nice and very energetic, especially for someone that works the over night shift (I've been to a a few hotels, that the overnight front desk person were always miserable) but not Riley. The hotel manager was very nice as well. I forget her name but she was very helpful as well. My room was clean, the bed was very comfortable, the breakfest was awesome. I will definitely make this hotel my first stop on my was back from my trip.
Stayed 1 night in Apr 2025

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was CLEAN and the staff was super friendly. The pool was a bit smaller than I expected, but it was heated!
Stayed 1 night in Apr 2025

10/10 Excellent

Asha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Lacnda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

William, Maryville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Steve at the registration counter was excellent. He was helping someone someone on the phone when I arrived. He went to the extreme to accommodate the needs of that person. The facility appears to be brand new. Clean, modern, comfortable. In 3 years the nicest hotel we've stayed in.
Stayed 1 night in Apr 2025

10/10 Excellent

Tracy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
New place everything was clean and new
Stayed 1 night in Apr 2025

10/10 Excellent

Keith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Vivian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Immediately upon walking in the door you, are greeted by a clean fresh aroma. It was all through the hotel. Loved it!
Stayed 1 night in Apr 2025

10/10 Excellent

Deborah S

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay!

Our stay at Comfort Inn was very comfortable was wonderful! Could not have asked for better service and comfort. Will definitely stay there again!
Stayed 2 nights in Mar 2025

10/10 Excellent

Andrew

Stayed 1 night in Mar 2025

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay!

My girlfriend and I were in town visiting a friend for his birthday and decided to get a rum for the night. Comfort Suites was a super comfortable and clean hotel. We will definitely be back.
Stayed 1 night in Mar 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!!

This is a brand new hotel and a great location off the interstate. The room was very spacious. The beds were very comfortable. There were plenty of pillows but having a couple firm pillows plus the soft would have made this a perfect stay! The breakfast was very good. The staff were very helpful and pleasant.
Stayed 1 night in Mar 2025

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Susan

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
We were greeted with a smile and it was rather late and we were very surprised at how spacious the room was. It was very clean and very quiet you couldn’t hear doors slamming or people talking in the hallway. We didn’t have time to eat breakfast but our friends said it was very good. We will definitely stay there again next year.
Stayed 1 night in Mar 2025

6/10 Okay

Rick

Liked: Cleanliness
Disliked: Property conditions & facilities

New hotel but going downhill rapidly

Stayed for one night last November and one night in March. First time, everything OK - this time, not so much. Bathroom toilet was loose and rocked side to side. Fire alarm went off at 5:10 am for no apparent reason. I mentioned this to the desk clerk that morning when we checked out and she was unapologetic and quite surly.
Stayed 1 night in Mar 2025

10/10 Excellent

Deneen

Stayed 1 night in Mar 2025