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Courtyard by Marriott Richmond Northwest

Property class: 3

Choose dates to view prices

Photo gallery for Courtyard by Marriott Richmond Northwest

A building with a green roof, a pond with a fountain, and cherry blossoms.
View from property
A modern restaurant with high tables and chairs, a bar area, and large windows.
A swimming pool with clear blue water, surrounded by lounge chairs and a tiled floor.
A modern hotel lobby with a blue carpet, grey sofas, a flat-screen TV, and wooden shelves.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
3950 Westerre Pkwy, Richmond, VA, 23233
  • Place, Short Pump Town Center
    ‪6 min drive‬
  • Place, Elk's Lodge
    ‪7 min drive‬
  • Place, Bowlero West End
    ‪8 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪38 min drive‬

Room options

View all photos for Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Room, 2 Queen Beds

9.8 out of 10
Exceptional
(17 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

A modern hotel room with a large flat-screen TV mounted on the wall, a desk with a lamp, and a chair.

Suite, 1 Bedroom

  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed with Sofa bed (Hearing Accessible)

A hotel room with a large bed, a desk, a chair, and a small table.

Room, 1 King Bed with Sofa bed (Hearing Accessible)

8.0 out of 10
Very good
(1 review)
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

A modern bathroom with a bathtub, shower, and a large mirror above the sink.

Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds (Mobility Accessible, Tub)

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Room, 2 Queen Beds (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed with Sofa bed

A hotel room with a large bed, a desk, a chair, a nightstand, and a window with curtains.

Room, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(40 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Courtyard by Marriott Richmond Northwest

This smoke-free hotel features an outdoor pool, a restaurant and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business centre and a coffee shop/cafe are on-site. Weekly housekeeping is available.
Courtyard by Marriott Richmond Northwest offers 154 accommodations with coffee/tea makers and a hairdryer. 32-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Richmond hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Microwaves and change of bedsheets can be requested. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Courtyard by Marriott Richmond Northwest. During your stay, you'll be close to Short Pump Town Center. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking, extended parking and Motorhome/coach/lorry parking
  • Enjoy a bite to eat at The Bistro, a bistro that serves American cuisine
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • 5 minutes by car from Short Pump Town Center and 12 minutes from University of Richmond
  • Cats and dogs welcome for a fee
Courtyard by Marriott Richmond Northwest offers its guests an outdoor pool and a 24-hour fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 1927 square feet (179 square metres) and includes conference space. A terrace, a vending machine, and complimentary newspapers in the lobby are also featured at Courtyard by Marriott Richmond Northwest. Free self parking is available.

This 3-star Richmond hotel is smoke free.

The Bistro – This bistro specialises in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Bistro

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • In-room cot
  • Laundry facilities
  • Microwave on request
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • 1,927 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Double-glazed windows
  • Fireplace in lobby
  • Smoking not allowed
  • Some LED lighting used
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per accommodation, per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Marriott Northwest Hotel Richmond
Courtyard Marriott Northwest Richmond
Courtyard Marriott Richmond Northwest
Courtyard Northwest
Courtyard Northwest Richmond
Courtyard Richmond Marriott
Courtyard Richmond Northwest
Marriott Richmond Northwest
Courtyard Marriott Richmond Northwest Hotel
Richmond Courtyard Marriott
Courtyard By Marriott Richmond Northwest Hotel Richmond
Courtyard by Marriott Richmond Northwest Hotel
Courtyard by Marriott Richmond Northwest Richmond
Courtyard by Marriott Richmond Northwest Hotel Richmond

Courtyard by Marriott Richmond Northwest Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 492 out of 877 reviews
Rating 8 - Good. 235 out of 877 reviews
Rating 6 - Okay. 85 out of 877 reviews
Rating 4 - Poor. 32 out of 877 reviews
Rating 2 - Terrible. 33 out of 877 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and outgoing. Room was very clean and we really enjoyed our stay
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Katy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were kind and considerate! Rooms were comfy and clean. Will stay again when visiting Richmond.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice bar
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Akim Nintse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I Think it is time to simply replace the bed linen set. Other than that, the hotel is well managed and cleaned. I will definitely stay there again.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a little construction on the front of the building but nothing that interfered with the entrance. The staff was excellent!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Danielle J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Stephen

Clean room, super friendly staff—great stay!
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Laura

Liked: Amenities, property conditions & facilities
Easy checkin, very nice, clean and in a great location!
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Catherine

We were charged daily for parking even though we did not have a car and had to go to counter twice to have charges removed. Food at cafe was pricey
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk staff was wonderful!!!
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, especially Minnie at the front desk. Nice clean hotel. Easy in and out.
Stayed 4 nights in Dec 2025
Verified review

6/10 Okay

STEVE

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The area in front of the lobby outside was a wreck.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Dakwan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were
Stayed 2 nights in Mar 2026
Verified review

2/10 Terrible

PHILIP

Fine
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Lynda

Steve was excellent polite the food court was excellent however I noticed on my bill that I was charged for parking every day Two issues one I didn’t have a car and two on their website. It says free self parking. Please make sure you check your bill.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

LORELEI

Liked: Cleanliness, property conditions & facilities
Good location, nice staff
Stayed 1 night in Jun 2025
Verified review

6/10 Okay

DENESE

Liked: Staff & service
There are still renovations underway but they didn’t seem to interfere with customers. They have started charging $5/night to park in the open parking lot which is completely absurd. The bed was too firm for my liking.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Zyon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities
Courtyard by Marriott always exceeds my expectations.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Felicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed at several Courtyard by Marriott locations and have found them to be far superior to many other high end facilities.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Randy

Liked: Property conditions & facilities
Staff was GREAT! Room was clean, comfortable and reasonably priced!😁
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean rooms, friendly staff, delicious food. The cleanest indoor hotel pool ever, and its air conditioned. Can’t wait to visit again.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Erzsebet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, nice hotel. Staff is very friendly and help you in any way they can.
Stayed 1 night in Aug 2025