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Hampton Inn Richmond West Innsbrook

2.5 star property

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Photo gallery for Hampton Inn Richmond West Innsbrook

Exterior
Outdoor pool
Superior Room, 1 King Bed with Sofa bed, Non Smoking | Living area | 55-inch LCD TV with cable channels, TV
Coffee service
Premium bedding, desk, laptop workspace, blackout curtains

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
10800 W Broad St, Glen Allen, VA, 23060
  • Place, Elk's Lodge
    ‪4 min drive‬
  • Place, Short Pump Town Center
    ‪4 min drive‬
  • Place, Virginia Hospital & Health
    ‪5 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪25 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Bathroom shower

Room, 1 King Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(11 reviews)
  • 26 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Combined shower/bathtub, hair dryer, towels

Room, 2 Queen Beds, Accessible, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Accessible, Non Smoking

Bathroom shower

Superior Room, 1 King Bed, Accessible, Non Smoking

  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Mobility/Hearing, Roll In Shower)

Bathroom shower

Room, 1 King Bed, Accessible, Non Smoking (Mobility/Hearing, Roll In Shower)

  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Mobility, Bathtub)

Bathroom shower

Room, 1 King Bed, Accessible, Non Smoking (Mobility, Bathtub)

9.0 out of 10
Wonderful
(2 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Mobility, Roll In Shower)

Bathroom shower

Room, 1 King Bed, Accessible, Non Smoking (Mobility, Roll In Shower)

  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Hearing Accessible Room With Two Queen Beds-Non-Smoking

  • Sleeps 4

King Room With Sofabed-Non-Smoking

  • Sleeps 4

Guest Room With 1 King Bed And Sofa Bed-Hearing Accessible-Non-Smoking

  • Sleeps 4

2 Queen Beds Room, Non-Smoking

  • Sleeps 4

Mobility Access King Room with Tub and Sofabed

  • Sleeps 4

Mobility Accessible King Room with Tub

  • Sleeps 2

Mobility Accessible King Room with Roll In Shower

  • Sleeps 2

Mobility/hearing Accessible King Room with Roll In Shower

  • Sleeps 2

View all photos for Superior Room, 1 King Bed with Sofa bed, Non Smoking

Superior Room, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, desk, laptop workspace, blackout curtains

Superior Room, 1 King Bed with Sofa bed, Non Smoking

7.8 out of 10
Good
(10 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 King Bed with Sofa bed

Premium bedding, desk, laptop workspace, blackout curtains

Classic Room, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(38 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, 2 Queen Beds

Premium bedding, desk, laptop workspace, blackout curtains

Classic Room, 2 Queen Beds

8.2 out of 10
Very good
(26 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby
Hilton Garden Inn Richmond Innsbrook
  • Pool
  • Hot tub
  • Pet-friendly
  • Free Wi-Fi
4.0 out of 5, Very good, 1,008 reviews
The price is €94
includes taxes & fees
2 Apr - 3 Apr
Hilton Garden Inn Richmond Innsbrook

About this property

Hampton Inn Richmond West Innsbrook

This smoke-free hotel features an outdoor pool, a fitness centre and a bar/lounge. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, coffee/tea in a common area and a business centre. Housekeeping is available on request.
Hampton Inn Richmond West Innsbrook offers 135 accommodations with coffee/tea makers and complimentary newspapers. This accommodation offers separate sitting areas. Beds feature premium bedding. 55-inch LCD televisions come with premium cable channels. Bathrooms include a combined bath/shower unit and hairdryers.

This Glen Allen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hampton Inn Richmond West Innsbrook. During your stay, you'll be close to Short Pump Town Center. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 5-minute drive from Short Pump Town Center and 12 minutes from University of Richmond
  • Cats and dogs welcome for a fee
Hampton Inn Richmond West Innsbrook offers its guests an outdoor pool and a fitness centre. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. The business-friendly Hampton Inn Richmond West Innsbrook also features coffee/tea in common area, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.

This Glen Allen hotel is smoke free.

Guests are served a free continental breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1994
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9 AM to 9 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Richmond West
Hampton Inn Richmond West Glen Allen
Hampton Inn Richmond West Hotel
Hampton Inn Richmond West Hotel Glen Allen
Hampton Inn West
Hampton Inn West Richmond
Glen Allen Hampton Inn
Hampton Inn Glen Allen
Hampton Inn Richmond-West Hotel Glen Allen
Hampton Inn Richmond West
Hampton Inn Richmond West Short Pump
Hampton Inn Richmond West Innsbrook Hotel
Hampton Inn Richmond West Innsbrook Glen Allen
Hampton Inn Richmond West Innsbrook Hotel Glen Allen

Hampton Inn Richmond West Innsbrook Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 535 out of 1001 reviews
Rating 8 - Good. 243 out of 1001 reviews
Rating 6 - Okay. 106 out of 1001 reviews
Rating 4 - Poor. 54 out of 1001 reviews
Rating 2 - Terrible. 63 out of 1001 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Kerry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff member who serviced breakfast went above and beyond. I was extremely impressed with her work ethic and customer service!! Front desk staff was also very nice and welcoming.
Stayed 2 nights in Nov 2025

10/10 Excellent

Tamesia

Stayed 3 nights in Nov 2025

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I really like this hotel. Laura is so kind. She makes me feel very welcome. This was my second stay. This is my go to hotel while my daughter is at VCU. I felt safe there while traveling alone.
Stayed 2 nights in Nov 2025

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean & spacious, bed was comfortable & pillows were just right. Staff were helpful and friendly. Great breakfast also.
Stayed 4 nights in Nov 2025

10/10 Excellent

Judi

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was extremely hospitable... from the front desk to the cleaning crew to the woman bringing out a wonderful breakfast - all were cheery and welcoming! King room was outstanding. When in Richmond, we will definitely stay here again!
Stayed 1 night in Nov 2025

4/10 Poor

Jamie

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Most of the outlets in the room did not work. Most importantly there were cords hanging loose from the wall underneath the night stand--very dangerous. This was room 310 and the electrical in this room needs to be dealt with. There was no one at the front desk to address this with and since we checked in late and left very early we did not attempt to deal with it any further. Please for the sake of anyone else who stays in that room fix this so no more--especially a young child--gets hurt.
Stayed 1 night in Nov 2025

10/10 Excellent

Roger

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was better than most.
Stayed 1 night in Nov 2025

10/10 Excellent

stephen

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Room was great in all areas and staff were friendly , courteous and most of all professional! Perfect breakfast. I am being honest.
Stayed 1 night in Nov 2025

10/10 Excellent

Teresa

Stayed 1 night in Nov 2025

10/10 Excellent

Bynum

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, comfortable room and beds. Breakfast was good also.
Stayed 1 night in Nov 2025

6/10 Okay

Andrew

Business traveller
Liked: Staff & service, property conditions & facilities
Probably the worst room I have ever had at a Hampton Inn. Not very clean. Cheap sheets. Door on dresser hung open/wouldn't close, hotel itself seemed fine but my room was just OK at best
Stayed 1 night in Nov 2025

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect!
Stayed 1 night in Nov 2025

8/10 Good

Alun

Stayed 1 night in Nov 2025

10/10 Excellent

Maria Adriana

Stayed 5 nights in Nov 2025

6/10 Okay

Gloria

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff and front desk were terrific. The main problem was lack of security. We had young girls running our halls during the evening and we called the front desk. He came up and said something, but they came back later (930pm, 10pm) talking in hallways, giggling, basically using it as a hangout. Also there were several times we went to front desk and no one was there.
Stayed 2 nights in Nov 2025

10/10 Excellent

Joshua

Stayed 1 night in Nov 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
great location, very nice staff, good coffee!
Stayed 1 night in Nov 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities
The staff and the accommodations for sure
Stayed 1 night in Nov 2025

10/10 Excellent

Douglas

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, and beds were very comfortable. Plenty of hot water!
Stayed 2 nights in Nov 2025

10/10 Excellent

Sayedyounes

Liked: Cleanliness, amenities, property conditions & facilities
Perfect
Stayed 4 nights in Nov 2025

8/10 Good

Lawrence

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Property needs some updating. The elevator was out.
Stayed 2 nights in Nov 2025

10/10 Excellent

Cindy, Bellmore

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room is clean, amenities are well kept, staffs are the best amount all, they go above and beyond for all my needs during the stay at the Hampton Inn, especially Lexis & Emily, they has offered me an awesome service! Location is close to restaurants and everything, there is a 7 eleven with Gas pump right next to it, so convenience, I would definitely recommend and stay again for next trip.
Stayed 1 night in Nov 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room. Nice staff
Stayed 1 night in Nov 2025

8/10 Good

Margaret

Liked: Cleanliness
Disliked: Amenities
Clean room
Stayed 2 nights in Oct 2025

10/10 Excellent

Timothy

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, pleasant staff great complementary breakfast!
Stayed 1 night in Nov 2025