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Quality Inn Richmond North

2.5 star property

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Photo gallery for Quality Inn Richmond North

Free daily on-the-go breakfast
Reception
BBQ/picnic Area
Meeting facility
Desk, laptop workspace, blackout curtains, iron/ironing board

Reviews

5.6 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
801 E Parham Road, Richmond, VA, 23227
  • Place, Lewis Ginter Botanical Garden
    ‪3 min drive‬
  • Place, Greater Richmond Convention Center
    ‪10 min drive‬
  • Place, Short Pump Town Center
    ‪12 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪20 min drive‬

Room options

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Double Beds, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, 2 Double Beds, Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Double Room, 2 Double Beds, Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Double Room, 2 Double Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn Richmond North

Hotel in Richmond with seasonal outdoor pool and free breakfast
A restaurant, a fitness centre and a bar/lounge are available at this hotel. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, coffee/tea in a common area and a seasonal outdoor pool.
Quality Inn Richmond North offers 82 accommodations with coffee/tea makers and a hairdryer. Televisions come with premium cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.
During your stay at Quality Inn Richmond North, you'll be close to Lewis Ginter Botanical Garden. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy a bite to eat at River City Diner, a diner that serves American cuisine
  • Take a swim in the seasonal outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • 10 minutes by car from Broad Street and 10 minutes from Virginia Commonwealth University
  • Pets welcome for a fee
Quality Inn Richmond North offers its guests a fitness centre and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and a meeting room are available. Event space at this hotel measures 1938 square feet (180 square metres) and includes conference space. The business-friendly Quality Inn Richmond North also features a vending machine, a garden, and a picnic area. Free self parking is available.

Smoking is allowed in designated areas at this Richmond hotel.

Guests are served a free on-the-go breakfast daily from 6:00 AM to 8:00 AM.
River City Diner – This diner specialises in American cuisine and serves breakfast, lunch and dinner.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 8:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • River City Diner

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,938 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in August.
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children might not be eligible for free breakfast.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Clarion Inn North Richmond
Clarion North Richmond
Quality Inn North Richmond
Quality North Richmond
Quality Inn North
Quality Inn North Hotel
Quality Inn North Richmond
Quality Inn North Hotel Richmond

Quality Inn Richmond North Reviews

Reviews

5.6
Rating 10 - Excellent. 155 out of 1002 reviews
Rating 8 - Good. 169 out of 1002 reviews
Rating 6 - Okay. 199 out of 1002 reviews
Rating 4 - Poor. 188 out of 1002 reviews
Rating 2 - Terrible. 291 out of 1002 reviews

5.4/10

Cleanliness

6.2/10

Staff & service

5.0/10

Amenities

5.0/10

Property conditions & facilities

Reviews

2/10 Terrible

lester, Albany

Disliked: Amenities, property conditions & facilities
It was under renovation. Even the room we were in. Rusted lamps. Shower tub dirty.
Stayed 1 night in Nov 2025

2/10 Terrible

Emily

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
This place was trashed. They are remodeling which might help someday. But the room we were given had dead bugs all over the floor by the air conditioner and the sliding door was very precariously closed without a good lock and also had what looked like a bullet hole in the glass. The lights in the room did not work either. They said they refunded us and I hope that’s true. We left and stayed elsewhere.
Stayed 1 night in Nov 2025

2/10 Terrible

Elizabeth

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Hotel was under construction the whole time I stayed there and was extremely loud for hours and hours until about 7pm each night. It was awful. Not relaxing at all I could not think straight or sleep.
Stayed 1 night in Nov 2025

10/10 Excellent

Sydney

Travelled with partner
Kind staff
Stayed 1 night in Oct 2025

8/10 Good

Daniel

Stayed 2 nights in Oct 2025

2/10 Terrible

Gerald

Stayed 1 night in May 2025

8/10 Good

George

Liked: Room comfort

None

Not the best not the worst I stay was a pleasant .
Stayed 1 night in Oct 2025

4/10 Poor

LR

Business traveller
Disliked: Cleanliness, property conditions & facilities
If "false advertisement" was a thing here on Expedia, this place would be the epitome!! NOTHING, and I mean NOTHING on this site relates to this dump. Check-in and front desk staff were friendly, but that's where "nice" ends! By the construction "goods" in the parking lot, they are at least trying to revamp the place, but it's obvious, nothing here has been "touched" in too many years!! Property is "unkept", room was simply not clean. The only thing remotely clean was the bed, but the linens were at least five years overdue for replacement. Apparently, I didn't get the memo about the 'hood either! lol. Slept withe my 9, unholstered on the night stand, and checked my vehicle at least five times during the night. Felt so uneasy here, I forfieted my prepaid second night and drove all night to go home after the event that brought me to town. I know, it's on me for staying here, but again, this place is way over-rated on Expedia, and Choice Hotels really needs to be a lil more selective in who they align with, IMO.
If you're going to "work" on the place, at least pic up the drop cloth at the end of the day, so guests don't have to wade through the construction zone.
Unusable phone
Great view of the unkept "yard"
Didn't see this until morning, and the sheet had rolled up. Probably would've bailed upon check in had I seen this earlier!
Stayed 2 nights in Oct 2025

8/10 Good

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Aug 2025

6/10 Okay

William

Travelled with family, Travelled with partner
Disliked: Property conditions & facilities
Room was in disrepair. Could not close the glass door leading to the barren balcony. Some furniture broken , burn marks. Gave a coffee pot with no cups or coffee. Glass door to balcony was filthy. Cobwebs on ceiling. Blow dryer not functioning and the plastic was burned. Beds were clean and very comfortable, only saving grace. Oh and the waffle batter for breakfast was watered down, toaster did not work and coffee dispenser was erratic. Bathroom and sink were also cracked and in need of fixing.
Stayed 1 night in Oct 2025

2/10 Terrible

Troy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had two rooms. They were so dirty…. We stayed in non smoking & it smelled so bad like smoke so we went & bought some air fresheners. They didn’t help at all. There were holes in the sheets. There was mold in the shower & on the shower curtain. There was hair in the sinks & showers & stains on the towels. The smoke detector had been removed (which is illegal). There were dogs in the rooms next to us & we heard barking late at night in both sides of our rooms. We were not aware that the hotel was under construction & I think that should have been brought to our attention when reserving. We didn’t have anywhere else to stay so we checked out as early as we could the next morning.
Construction in the hallway
Mold on shower curtain
Holes in sheets
Disabled smoke detector
Stayed 1 night in Oct 2025

2/10 Terrible

Freddie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was under renovation when we visited the hotel. The place was very dusty and there were even construction materials outside the room. I cancelled my booking and asked for a refund but up until this time the refund is not yet sent and the problem is not yet resolved.
Stayed 1 night in Oct 2025

10/10 Excellent

Sadrionne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet, nice room, staff was welcoming
Stayed 1 night in Oct 2025

8/10 Good

Alan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Ashanti

Stayed 6 nights in Sep 2025

10/10 Excellent

Ashanti

Stayed 5 nights in Sep 2025

2/10 Terrible

Julio

Disliked: Cleanliness, amenities, property conditions & facilities
Closet
Stayed 1 night in Sep 2025

2/10 Terrible

Julio

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

If you have respiratory issues, pass as away possi

Musty smell, no air circulation at all, terrible cigarret smell. No sheets replacement
Stayed 6 nights in Aug 2025

2/10 Terrible

Cynthia

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I was devastated the first room they put us in had cockroaches running around the entire room. They were doing construction on the bottom half of the second part of hotel,and still renting the rooms above . I insisted to look in another area of the hotel they had offered, thst room was cleaner. When we went to get breakfast the next morning the ceiling was leaking around the food area. We left and ate elsewhere. I would not recommend this hotel in Richmond at all!!
Stayed 1 night in Aug 2025

2/10 Terrible

Jared

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
ITS A DUMP, its bad, really bad, only got one room key for 4 adult men, only got 2 towels for the 4 of us, soap and shampoo dispenser in shower were empty, no remote for TV, when finally got remote, TV channels did not work, just said no signal, front desk guy does not speak good English, was always nowhere to be found, place smelled like puke, cat pee, or marijuana depending on where you were, flies everywhere, pool was gross, breakfast was a joke, everything was out of order, ice machine only worked when it wanted to, ni light bulbs in the lamps, etc etc, please find a different hotel/ worse place i every stayed at, Im not kidding.
Stayed 1 night in Aug 2025

4/10 Poor

James

Disliked: Cleanliness, amenities, property conditions & facilities
I had bugs in my room
Stayed 1 night in Aug 2025

2/10 Terrible

Samantha

Stayed 1 night in Aug 2025

6/10 Okay

Greg

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness

Not haitful but not as described online

This place has a lot of potential but fell a bit short of expectations. The front of house staff was courteous. To be fair, they were renovating while we were there. It's definitely in need of some updating if they're going to charge the rates that they do. The non smoking units smelled like they were smoking units. All in all, we stayed. the pool look like it was a swamp. if you need a place to sleep for a night, it will do. If you're looking for a place to stay for a family vacation, I wouldn't recommend.
Stayed 1 night in Aug 2025

2/10 Terrible

Jason

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2025

4/10 Poor

Christopher, Virginia Beach

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The bathroom was dirty, there was no service on the tv so you could not watch tv, the breakfast bar was dirty with water coming in through the ceiling and everything in the breakfast area was wet.
Stayed 1 night in Aug 2025