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Regency Inn Richmond

2.0 star property

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Photo gallery for Regency Inn Richmond

Deluxe Room, 1 King Bed, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi
Business centre
Deluxe Room, 1 King Bed, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi
Deluxe Room, 1 King Bed, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi
Hallway

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Pet-friendly
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

View in a map
1500 Eastridge Road, Richmond, VA, 23229
  • Place, Regency Square Mall
    ‪3 min walk‬
  • Place, Henrico Doctors' Hospital
    ‪4 min drive‬
  • Place, Short Pump Town Center
    ‪9 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave

Standard Room, 1 King Bed, Refrigerator & Microwave | View from room

Standard Room, 1 King Bed, Refrigerator & Microwave

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Refrigerator & Microwave

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Refrigerator & Microwave

Deluxe Room, 1 King Bed, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Deluxe Room, 1 King Bed, Refrigerator & Microwave

  • 59 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Regency Inn Richmond

Hotel in Richmond with 24-hour front desk and restaurant
Along with a restaurant, this hotel has coffee/tea in a common area and a business centre. Free WiFi in public areas and free self parking are also provided. Additionally, conference space, a 24-hour front desk and ATM/banking services are on-site.
Regency Inn Richmond offers 100 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. Televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Regency Inn Richmond. During your stay, you're just a quick walk from Regency Square Mall. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking, extended parking and Motorhome/coach/lorry parking
  • Enjoy a bite to eat at the restaurant
  • Amenities include a business centre, conference space and a lift
  • 9 minutes by car from Short Pump Town Center and 13 minutes from Virginia Commonwealth University
  • Cats and dogs welcome for a fee (restrictions apply)
There's a restaurant on site. Public spaces have free WiFi. There's an onsite business centre. Event space at this hotel measures 5500 square feet (511 square metres) and includes conference space. The business-friendly Regency Inn Richmond also features a vending machine, coffee/tea in common area, and room service (during limited hours). Self parking is free.

Smoking is allowed in designated areas at this Richmond hotel.

Regency Inn Richmond has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A restaurant
  • Coffee and tea in common areas

Family friendly

  • In-room microwave
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 5,500 square feet of conference space
  • Business centre

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 10 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Howard Johnson Inn Richmond West
Howard Johnson Richmond West
Regency Inn Richmond
Regency Richmond
Regency Inn
Regency Inn Richmand
Regency Inn Richmond Hotel
Regency Inn Richmond Richmond
Regency Inn Richmond Hotel Richmond

Reviews

Regency Inn Richmond Reviews

7.6

Good

7.4/10

Cleanliness

8.2/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness
Rating 10 - Excellent. 514 out of 1042 reviews
Rating 8 - Good. 177 out of 1042 reviews
Rating 6 - Okay. 115 out of 1042 reviews
Rating 4 - Poor. 84 out of 1042 reviews
Rating 2 - Terrible. 152 out of 1042 reviews

Reviews

2/10 Terrible

Megan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Needs work

Hotel is outdated and completely run down. They demanded an ID from me and my husband (he had forgotten his wallet )for security purposes but there were cracks in the wall broken windows dust all over everything in the rooms. Hotel was in rough neighborhood and I felt unsafe and uncomfortable m.
Stayed 1 night in Aug 2025

2/10 Terrible

Danielle

Stayed 1 night in Aug 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Quiet clean safe
Stayed 2 nights in Aug 2025

8/10 Good

Margarite

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

6/10 Okay

Trivido

Liked: Cleanliness, staff & service
You got what you paid for. The property is old but clean. If you just need a place to sleep, then you'd be okay, but if you were those who like to chill in the room and enjoying the hotel then you might want to look somewhere else. The staffs are excellent though..really friendly and helpfull
Stayed 1 night in Aug 2025

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and affordable. Lots of parking available. Many food options nearby.
Stayed 1 night in Aug 2025

4/10 Poor

Dione

Stayed 1 night in Aug 2025

10/10 Excellent

Tanya

Stayed 2 nights in Aug 2025

6/10 Okay

Sharrieff

Liked: Cleanliness
Stayed 1 night in Aug 2025

6/10 Okay

Gary

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Room looked like it was under construction
Stayed 1 night in Aug 2025

2/10 Terrible

JENNIFER

Stayed 2 nights in Aug 2025

2/10 Terrible

Ruth

Stayed 2 nights in Aug 2025

6/10 Okay

Hugh

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Good location, not too far from center of Richmond, but far enough for some peace and quiet.
Stayed 4 nights in Aug 2025

4/10 Poor

Darren

Disliked: Cleanliness, property conditions & facilities
Room was dirty
Stayed 2 nights in Aug 2025

8/10 Good

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities
Travel nurse, stay here almost every other weekend. Staff friendly, always enjoy my stay.
Stayed 3 nights in Aug 2025

10/10 Excellent

Tanya

Stayed 1 night in Aug 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
HOSPITALITY
Stayed 1 night in Aug 2025

8/10 Good

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Second time staying in 2 years for the cookout400

Bed was very comfortable. The bathroom was very clean Great choice for the money, it’s a good place to stay if you're on a budget.
Stayed 3 nights in Aug 2025

6/10 Okay

Stephanie R

Liked: Staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Jon

Liked: Staff & service, property conditions & facilities, room comfort

Comfy bed cold ac

Great comfy bed and cold ac. Could have used a better sweeping a tiny bit but otherwise great stay and will stay again next time nascar comes to town.
Stayed 3 nights in Aug 2025

8/10 Good

AJ

Stayed 1 night in Aug 2025

2/10 Terrible

David

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Don’t stay here!

The hotel was absolutely horrible! When we pulled in, the building looked rundown and abandoned. Check in was with a young girl who appeared to be bothered by our presence. On our way to the room there was people just hanging out everywhere as if they lived there full time. The pool was still covered as if it was still winterized. The pathways to the rooms which were outside were dirty and stunk. The smell was a combination of cigarettes, weed and urine. Once inside the room it got worse. The room was very outdated with furniture that was rundown. The room was dirty and the bathroom and stains in the tub as well as the sink. Overall this room and hotel was very poor and I wouldn’t recommend it to anyone. We left after check-in, went to our event. We didn’t leave any of our belongings in the room because we were afraid they’d be gone when we got back. By the time our event was over we decided to turn our room key in and not even stay there. The only thing I wish we did prior to leaving was take some photos of the hotel for this review but I unfortunately didn’t think of it.
Stayed 1 night in Aug 2025

2/10 Terrible

Eran

Stayed 1 night in Aug 2025

10/10 Excellent

Kendall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Goff Service response

Service was incredible Melissa at front desk made my stay great She solve a problem I had immediately
Stayed 1 night in Aug 2025

6/10 Okay

Daniel

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The stay was ok... the room was a nice size room, the beds were comfortable but otherwise the bed sheets, towels and carpet had some stains on them, the bathrub was a little bit rusty but fine. Overall the room and amenities are a little bit outdated but the stay was fine
Stayed 1 night in Aug 2025