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Richmond Marriott

3.5 star property

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Photo gallery for Richmond Marriott

2 bars/lounges, lobby lounge
Property entrance
2 bars/lounges, lobby lounge
2 bars/lounges, lobby lounge
Restaurant

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Gym
  • Room service
  • Laundry
  • Bar

Explore the area

View in a map
500 E Broad St, Richmond, VA, 23219
  • Broad Street
    ‪1 min walk‬
  • Greater Richmond Convention Center
    ‪3 min walk‬
  • Virginia Commonwealth University
    ‪10 min walk‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪13 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 1 King Bed with Sofa bed

7.0 out of 10
Good
(2 reviews)
  • 39 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds (Mobility Accessible, Tub)

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 2 Double Beds (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 2 Double Beds

9.0 out of 10
Wonderful
(29 reviews)
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Premium bedding, pillow-top beds, desk, laptop workspace

Deluxe Room, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(5 reviews)
  • 31 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | Premium bedding, pillow-top beds, desk, laptop workspace

Room, 2 Double Beds

9.2 out of 10
Wonderful
(7 reviews)
  • 39 sq m
  • City view
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 2 Double Beds

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 2 Double Beds

  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(42 reviews)
  • 31 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 2 Double Beds

Premium bedding, pillow-top beds, desk, laptop workspace

Club Room, 2 Double Beds

10.0 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Tub)

Designer toiletries, hair dryer, towels, soap

Room, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

Designer toiletries, hair dryer, towels, soap

Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

Designer toiletries, hair dryer, towels, soap

Club Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 2 Double Beds (Mobility Accessible, Tub)

Premium bedding, pillow-top beds, desk, laptop workspace

Club Room, 2 Double Beds (Mobility Accessible, Tub)

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed with Sofa bed

Premium bedding, pillow-top beds, desk, laptop workspace

Club Room, 1 King Bed with Sofa bed

7.2 out of 10
Good
(5 reviews)
  • 33 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds (Mobility Accessible, Tub)

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 2 Double Beds (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

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Exterior

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About this property

Richmond Marriott

Central Richmond hotel connected to the convention centre, steps from Broad Street
A restaurant, 2 bars/lounges and a 24-hour fitness centre are available at this smoke-free hotel. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include a conference centre, a coffee shop/cafe and valet parking. Change of towels is available on request
Richmond Marriott offers 413 accommodations with coffee/tea makers and designer toiletries. Pillowtop beds feature premium bedding. 49-inch Smart televisions come with premium satellite channels and Netflix. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Richmond Marriott. During your stay, you'll be connected to the convention centre and just a quick walk from Broad Street. Enjoy features like free WiFi in public areas and a free area shuttle, plus 2 bars.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) and wired Internet
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and 2 bars/lounges
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Broad Street and Greater Richmond Convention Center
  • Free local-area shuttle service
There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 2 bars/lounges. A business centre and meeting rooms are available.

WiFi and wired Internet are free in public spaces. Event space at this hotel measures 26760 square feet (2408 square metres) and includes a conference centre. A 24-hour fitness centre, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Richmond Marriott. A free area shuttle within 2 miles is available. Parking is available for a fee. A complete renovation of Richmond Marriott was completed in September 2020.

This 3.5-star Richmond hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 1:00 PM.
Corner Rapid Bar – This lobby lounge only serves light fare. Happy hour is offered.
Fall Line Kitchen & Bar – This restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Starbucks – This coffee shop only serves breakfast. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Free in-room WiFi has a 5-device limit
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free area shuttle up to 2 miles
  • Valet parking on site (USD 49 per day; includes in/out privileges)

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 1:00 PM on weekends; USD 10 to 40 for adults and USD 10 to 40 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Corner Rapid Bar
  • Fall Line Kitchen & Bar
  • Starbucks

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free area shuttle
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (26,760 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lever door handles
  • Lift (102 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 18 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1984
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated entire property - September 2020
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch smart TV with premium cable/satellite channels
  • Hulu
  • Netflix

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 40 for adults and USD 10 to 40 for children
  • Valet parking fee: USD 49.00 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free in-room WiFi has a 5-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Marriott Richmond
Richmond Marriott
Richmond Marriott Hotel
Richmond Marriott Hotel
Richmond Marriott Hotel Richmond
Richmond Marriott Richmond
Richmond Marriott Hotel Richmond

Richmond Marriott Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 627 out of 1008 reviews
Rating 8 - Good. 201 out of 1008 reviews
Rating 6 - Okay. 89 out of 1008 reviews
Rating 4 - Poor. 40 out of 1008 reviews
Rating 2 - Terrible. 51 out of 1008 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Douglas

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

6/10 Okay

Jana

Liked: Cleanliness, property conditions & facilities, room comfort
Blanket in room had a dried bug on it.
Stayed 2 nights in May 2025

10/10 Excellent

Miguel

Stayed 2 nights in May 2025

10/10 Excellent

Delores

Travelled with family
It was truly amazing
Stayed 1 night in May 2025

10/10 Excellent

Jimi

Stayed 2 nights in May 2025

8/10 Good

Jon

Liked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

John

Liked: Staff & service
Stayed 1 night in May 2025

8/10 Good

Augustus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful when it came to finding entertainment in the area
Stayed 2 nights in Jun 2024

10/10 Excellent

Anthony

Stayed 1 night in May 2025

6/10 Okay

Denise

Liked: Cleanliness, property conditions & facilities, room comfort
My room was comfortable, but it would have been helpful to have been informed that my room was ready as requested. Lots going on due to graduations and proms. Parking was not easily accessible for a senior citizen and valet parking cost was not suitable for my budget. I should have been informed about the fees when making my reservation and not at check in. A microwave oven is recommended especially for those who work late into the night.
Stayed 1 night in May 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities

Terrible Wifi

The hotel is fine but the WiFi is absolutely horrendous. I had to use data the entire time. You would think for such a hotel chain that the WiFi would work.
Stayed 1 night in May 2025

10/10 Excellent

Kelly

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Last minute flight cancellation made better by a wonderful night stay!
Stayed 1 night in May 2025

8/10 Good

Kenneth

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is convenient and the property is well maintained.
Stayed 1 night in May 2025

10/10 Excellent

Colleen

Stayed 3 nights in May 2025

10/10 Excellent

John, abingdon

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here to attend a college graduation. Property is very clean and staff were very nice and helpful when we had a question. It’s walkable to several restaurants and convention Ctr. Easy parking on both sides-garage parking. We will stay again when in area.
Stayed 1 night in May 2025

10/10 Excellent

David, Charlottesville

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Two blocks from the hotel the city is run down with a lot of vacancies and people loitering at night.
Stayed 2 nights in May 2025

10/10 Excellent

Kanchan

Liked: Cleanliness, amenities, property conditions & facilities
Didn’t like parking situation.
Stayed 2 nights in May 2025

8/10 Good

Sarah V

Stayed 1 night in May 2025

10/10 Excellent

Nikki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Richmond Marriot 2025

Front desk Marlin & Beloved were wonderful. Professionally, kind & answered all my questions. Elena Housekeeping was attentive & very kind. Everyone that works in this Marriot were all friendly and polite.
Stayed 2 nights in May 2025

10/10 Excellent

Jessie James, Clearwater

Liked: Cleanliness, staff & service, property conditions & facilities
Just good
Stayed 2 nights in May 2025

8/10 Good

Joey

Stayed 1 night in May 2025

10/10 Excellent

Mario

Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We booked this stay in February for a king room. When we arrived, we were informed that there were no king rooms available. This was our first trip since my husband was diagnosed and started treatment for cancer, so this was a little disappointing. The television would only play the welcome to Marriott and no amount of pushing the buttons on the remote would make it do anything other than turn on, off and play the welcome to Marriott. On the positive side, the room was clean and comfortable. I only visited the Starbucks, so I cannot comment on the restaurant.
Stayed 1 night in May 2025

6/10 Okay

Joshua

Liked: Cleanliness
Didn’t turn on the tv or used the king sized bed Fees was ridiculous
Stayed 2 nights in May 2025

10/10 Excellent

Cathy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Bonvoy in Richmond, Va was lovely. The room was spacious and clean. The bathroom was heaven. That jacuzzi tub was the icing on the cake. The staff was friendly and accommodating. I would stay there anytime.
Stayed 1 night in May 2025