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Springhill Suites by Marriott Richmond Northwest

2.5 star property

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Photo gallery for Springhill Suites by Marriott Richmond Northwest

Terrace/patio
Lobby
Exterior
Reception
Premium bedding, desk, laptop workspace, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
9960 Independence Park Drive, Richmond, VA, 23233
  • Place, Short Pump Town Center
    ‪6 min drive‬
  • Place, Bowlero West End
    ‪7 min drive‬
  • Place, Regency Square Mall
    ‪9 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪35 min drive‬

Room options

View all photos for Suite, Multiple Beds

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, Multiple Beds

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Single Trundle Bed
  • Free Wi-Fi

View all photos for Suite, Multiple Beds, Hearing Accessible

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, Multiple Beds, Hearing Accessible

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Single Trundle Bed
  • Free Wi-Fi

View all photos for Suite, Multiple Beds, Hearing Accessible (Accessible Bathtub)

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, Multiple Beds, Hearing Accessible (Accessible Bathtub)

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Single Trundle Bed
  • Free Wi-Fi

View all photos for Suite, Multiple Beds, Hearing Accessible (Roll-in Shower)

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, Multiple Beds, Hearing Accessible (Roll-in Shower)

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Single Trundle Bed
  • Free Wi-Fi

View all photos for Suite, Multiple Beds

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, Multiple Beds

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 7
  • 2 Queen Beds and 1 Single Trundle Bed
  • Free Wi-Fi

View all photos for Suite, Multiple Beds, Hearing Accessible

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, Multiple Beds, Hearing Accessible

  • 1 bedroom
  • Sleeps 7
  • 2 Queen Beds and 1 Single Trundle Bed
  • Free Wi-Fi

View all photos for Suite, Multiple Beds, Hearing Accessible (Accessible Bathtub)

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, Multiple Beds, Hearing Accessible (Accessible Bathtub)

  • 1 bedroom
  • Sleeps 7
  • 2 Queen Beds and 1 Single Trundle Bed
  • Free Wi-Fi

View all photos for Suite, Multiple Beds, Hearing Accessible (Roll-in Shower)

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, Multiple Beds, Hearing Accessible (Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 7
  • 2 Queen Beds and 1 Single Trundle Bed
  • Free Wi-Fi

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About this property

Springhill Suites by Marriott Richmond Northwest

A fitness centre, a business centre and conference space are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Housekeeping is available on request.
Springhill Suites by Marriott Richmond Northwest offers 103 accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. Beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

Children aged under 17 years old are not allowed in the swimming pool without adult supervision. Guests aged under 18 years old are not allowed in the swimming pool, fitness facility or hot tub.

Our customers tell us that they can't get enough of the free breakfast at Springhill Suites by Marriott Richmond Northwest. During your stay, you'll be close to Short Pump Town Center. You'll find features such as free WiFi in public areas and free self-parking, plus a gym.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the breakfast and the helpful staff
  • 6 minutes by car from Short Pump Town Center and 11 minutes from University of Richmond
A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business centre and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 280 square feet (26 square metres) and includes conference space. A fitness centre, tour/ticket assistance, and a picnic area are also featured at the business-friendly Springhill Suites by Marriott Richmond Northwest. Free self parking is available.

This Richmond hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 280 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Firepit
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Thin carpet in room
  • Tile flooring in room
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A 2 per cent tourism fee will be charged

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Springhill Suites Marriott Northwest
Springhill Suites Marriott Northwest Hotel
Springhill Suites Marriott Northwest Hotel Richmond
Springhill Suites Marriott Richmond Northwest
Springhill Suites Northwest
Springhill Suites Richmond Northwest
Springhill Suites Marriott Richmond Northwest Hotel
Springhill Suites by Marriott Richmond Northwest Hotel
Springhill Suites by Marriott Richmond Northwest Richmond
Springhill Suites by Marriott Richmond Northwest Hotel Richmond

Springhill Suites by Marriott Richmond Northwest Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 643 out of 1001 reviews
Rating 8 - Good. 202 out of 1001 reviews
Rating 6 - Okay. 81 out of 1001 reviews
Rating 4 - Poor. 34 out of 1001 reviews
Rating 2 - Terrible. 41 out of 1001 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2026

10/10 Excellent

Moises

Stayed 1 night in Feb 2026

10/10 Excellent

Kaitlyn

Staff!
Stayed 1 night in Feb 2026

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities
It was wonderful!
Stayed 1 night in Feb 2026

10/10 Excellent

Eva

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Pleasant and friendly staff. Always eager to assist and had a genuine warm smile.
Stayed 1 night in Feb 2026

10/10 Excellent

Regdrick

Liked: Cleanliness, property conditions & facilities
Good
Stayed 1 night in Feb 2026

10/10 Excellent

Gabriell

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and hotel, very friendly and attentive staff, nice pool this hotel is overall excellent everytime we come here. Breakfast has changed a bit but there is something for everyone.
Stayed 3 nights in Feb 2026

6/10 Okay

Andrea

Disliked: Property conditions & facilities
It wasn’t as nice as I’d hoped. However, given the price it was as expected, staff was pleasant and helpful, yet the hotel was in need of upgrades and the walls were very thin.
Stayed 1 night in Feb 2026

6/10 Okay

David

Liked: Cleanliness, amenities, property conditions & facilities
There was a tiny light high on the wall that blinked brightly every few seconds. Kind of annoying when you're trying to get to sleep. Breakfast was average, the oatmeal was under cooked, but there was a good assortment of toppings.
Stayed 1 night in Feb 2026

8/10 Good

Lauren

Stayed 1 night in Jan 2026

10/10 Excellent

Salah eddine

Stayed 1 night in Feb 2026

10/10 Excellent

Akira

Stayed 1 night in Feb 2026

6/10 Okay

Rollin

Travelled with family
Liked: Staff & service, amenities
staff very courteous. love complimentary water and filtered water machine. fitness room not clean, no wipes, tiny. no soap in lobby bathroom despite multiple requests. a little dated. love the desk/work area in the rooms. bed comfy. temperature comfy on a very cold day. bathroom with tub a little dated and had poor shower pressure. no clock radio/blue tooth speaker
Stayed 2 nights in Feb 2026

10/10 Excellent

Felipe

Stayed 1 night in Feb 2026

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing! Everyone super helpful. We had a little trouble with our shower but didn’t complain because we were only there for the one night.
Stayed 1 night in Feb 2026

10/10 Excellent

Christine

Stayed 1 night in Jan 2026

10/10 Excellent

Mae Marie

Liked: Cleanliness, amenities, property conditions & facilities
N/a
Stayed 1 night in Jan 2026

2/10 Terrible

tristan

Didn’t even stay here booked several hours in advance showed up after 8 hours of driving to no front desk agent when they finally did arrive 30 minutes later was told it’d be another 30-40 for my room to be cleaned. Unacceptable
Stayed 1 night in Jan 2026

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff was so friendly, especially the staff member who oversees breakfast each morning. The hotel opened breakfast early over the weekend to accommodate sports teams who needed to eat earlier than the regular 7AM.
Stayed 2 nights in Jan 2026

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, amenities
Beautiful room, great staff!
Stayed 1 night in Jan 2026

8/10 Good

natasha

Stayed 2 nights in Jan 2026

8/10 Good

Jasmine

Stayed 1 night in Jan 2026

10/10 Excellent

Rafael

Liked: Cleanliness, amenities, property conditions & facilities
Great check-in and a very clean and cozy room.
Stayed 1 night in Jan 2026

10/10 Excellent

Cristen

Stayed 1 night in Jan 2026

8/10 Good

Julie

Stayed 1 night in Jan 2026

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