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Best Western Moreno Hotel & Suites

2.5 star property

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Standard Room, 1 King Bed, Accessible | Blackout curtains, iron/ironing board, free WiFi, bed sheets
Interior entrance
Exterior
Free daily buffet breakfast
Suite, 2 Double Beds, Balcony | Room amenity

Reviews

7.4 out of 10
Good

Popular amenities

  • Hot tub
  • Pool
  • Gym
  • Housekeeping

Explore the area

View in a map
24840 Elder Ave, Moreno Valley, CA, 92557
  • Place, University of California, Riverside
    ‪6 min drive‬
  • Place, Riverside University Health System
    ‪6 min drive‬
  • Place, Loma Linda University Medical Center
    ‪20 min drive‬
  • Airport, Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪26 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Refrigerator & Microwave

Standard Room, 2 Double Beds, Refrigerator & Microwave | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Double Beds, Refrigerator & Microwave

7.8 out of 10
Good
(16 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Bathtub

8.8 out of 10
Excellent
(6 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Bathtub

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Double Beds, Accessible, Bathtub

8.0 out of 10
Very good
(2 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Double Beds, Accessible

8.8 out of 10
Excellent
(3 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Refrigerator & Microwave

8.4 out of 10
Very good
(27 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Balcony

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Double Beds, Balcony

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Balcony

Suite, 1 King Bed, Balcony | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Balcony

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Suite, 2 Double Beds, Balcony

7.8 out of 10
Good
(14 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Balcony

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Balcony

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Moreno Hotel & Suites

Hotel in Moreno Valley with free breakfast and fitness centre
This smoke-free hotel features an outdoor pool, a fitness centre and a 24-hour business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include Access to hot tub, coffee/tea in a common area and a business centre.
Best Western Moreno Hotel & Suites offers 116 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. Televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Moreno Valley hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

Children aged under 18 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Best Western Moreno Hotel & Suites. During your stay, you'll be within walking distance of Bowlero Moreno Valley. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include a 24-hour business centre, a computer and laundry facilities
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 11 minutes on foot from Bowlero Moreno Valley and a 4-minute drive from Box Springs Mountain Reserve Park
Best Western Moreno Hotel & Suites offers its guests an outdoor pool, Access to hot tub, and a fitness centre. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business centre. Free breakfast is available daily. A vending machine, multilingual staff, and a garden are also featured at Best Western Moreno Hotel & Suites. Self parking is free.

This Moreno Valley hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 15
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 15

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 15 (subject to availability)
  • Late check-out fee: USD 15 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served or allowed at Best Western Moreno Hotel & Suites.

Property is also known as

BEST WESTERN Moreno
BEST WESTERN Moreno Hotel
Moreno Hotel
Moreno Valley Best Western
BEST WESTERN Moreno Hotel Moreno Valley
BEST WESTERN Moreno Moreno Valley
Moreno & Suites Moreno Valley
Best Western Moreno Hotel & Suites Hotel
Best Western Moreno Hotel & Suites Moreno Valley
Best Western Moreno Hotel & Suites Hotel Moreno Valley

Reviews

Best Western Moreno Hotel & Suites Reviews

7.4

Good

7.4/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness
Rating 10 - Excellent. 437 out of 1005 reviews
Rating 8 - Good. 182 out of 1005 reviews
Rating 6 - Okay. 125 out of 1005 reviews
Rating 4 - Poor. 97 out of 1005 reviews
Rating 2 - Terrible. 164 out of 1005 reviews

Reviews

10/10 Excellent

Pam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great, right off the freeway, so easy in and out for us. Surprisingly, it was pretty quiet. The hotel staff was very accommodating when we asked for early check-in. The check-in process was smooth and easy. I had been given a 3rd floor room and had previously asked for ground floor. The girl at the desk changed it for me and I appreciated that. Netflix was not working and front desk was not able to help but said they would ask for some kind of compensation for us. Wi-Fi was very good. . Room was good, very clean, however the bed was a bit hard and lumpy pillows. Not a deal-breaker, tho. Breakfast was decent, good coffee, lots of options. The attendant was very nice and made sure everything was stocked. We would stay here again.
Stayed 1 night in Aug 2025

10/10 Excellent

Benjamin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is often very affordable during weekdays. It has a pretty lay out and all the staff I've interacted with here are super friendly and helpful. Breakfast is pretty good too
Stayed 2 nights in Jul 2025

10/10 Excellent

Ramon

Stayed 1 night in Jul 2025

10/10 Excellent

Veronica

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Awesome stay

Breakfast lady was so kind, front desk service was nice, most guests were friendly.
Stayed 2 nights in Jul 2025

2/10 Terrible

Marcella

Stayed 3 nights in Jul 2025

4/10 Poor

Johnny

Business traveller, Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will not return.

There was No couch to sit on to relax.There was no table or chairs to sit Eat food, The floor was dirty. The door Was hard to close for the restroom. Check in was terrible, i had to wait longer
Stayed 3 nights in Jul 2025

2/10 Terrible

manuel

Liked: Staff & service
We had late check in.
Stayed 5 nights in Jul 2025

6/10 Okay

Francisco

Business traveller
I think it can be cleaner
Stayed 1 night in Jul 2025

10/10 Excellent

Frank

Stayed 2 nights in Jul 2025

10/10 Excellent

Marina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk receptionist was very helpful and polite.
Stayed 1 night in Jun 2025

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved how clean the room was
Stayed 4 nights in Jul 2025

6/10 Okay

Ashley

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Jinky Joy

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I always stay in Best western Everytime I travel but this time upsets me really bad. My husband and I checked in for 2 nights and 3 days but unfortunately, when it was time for us to go to bed, I found BED BUGS crawling under my skin. I went to the front desk to let them know about the bed bugs on the premises, she then gave us another room to be transferred into but another unfortunate issue arise where the new room wouldn’t lock and it was very a dangerous for my husband and I security specially I am 6 months pregnant. We ended up leaving the property at 11 pm. Front desk name Briana is very nice though I’m just very disappointed and dissatisfied with this hotel. The property is very old and needs update!!!
Stayed 2 nights in Jul 2025

10/10 Excellent

Benjamin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly front desk staff, nice property with clean & usable pool & spa, clean rooms. A bit noisy at times.
Stayed 3 nights in Jul 2025

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

christopher

Stayed 2 nights in Jun 2025

8/10 Good

Trinity

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was super clean, it smelled nice and the staff were amazing! The only problem was that the people that were in the room above us were stomping and running around late at night. But besides that everything was great! I would stay here again.
Stayed 4 nights in Jul 2025

4/10 Poor

Elaine

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort

Baby Roaches in the Bathroom

This would have been a decent place for me to stay when going out to visit friends. BUT, it's not!!!! Went to the restroom at 2:30am and 5:30am in the morning and all I see are baby roaches scurrying around each time on the bathroom floor. There were about 10 of them each time. I killed all that I could. It was very dramatic. I couldn't even sleep because I was scared something would crawl on me.
Stayed 1 night in Jul 2025

6/10 Okay

Theresa

It wasn't too bad, pricey for the what you get
Stayed 1 night in Jun 2025

8/10 Good

M

Travelled with family, Business traveller
Better experience than last time I stayed. Seen rooms are being renovated. I give it an 8 out of 10.
Stayed 1 night in Jul 2025

10/10 Excellent

Sophia

Stayed 1 night in Jun 2025

8/10 Good

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Carrie

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

I wouldn't if I were you!

Awful, I had to stay for a week for work training, there was always noise downstairs past midnight, screaming baby in the next room on my first night, tv stopped working, phone never worked, VERY loud couple next to me on my 2nd to last night and she was a screamer, had to bang on the wall. Outside is gross and dirty, there were always weirdos hanging around late at night. Very uncomfortable, I would never recommend this place to anyone, it was horrible, I couldn't get any sleep, don't do it!
Stayed 7 nights in Jun 2025

4/10 Poor

Elizabeth

Stayed 1 night in Jun 2025

8/10 Good

Adrian

Stayed 1 night in Jun 2025