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Comfort Suites Rochester Henrietta University Area

2.5 star property

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Photo gallery for Comfort Suites Rochester Henrietta University Area

Exterior
Desk, laptop workspace, blackout curtains, iron/ironing board
Free daily on-the-go breakfast
Lobby
Coffee service

Reviews

6.8 out of 10

Popular amenities

  • Parking available
  • Gym
  • Pet-friendly
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
2085 Hylan Dr, Rochester, NY, 14623
  • Marketplace Mall
    ‪13 min walk‬
  • University of Rochester
    ‪7 min drive‬
  • Rochester Institute of Technology
    ‪8 min drive‬
  • Rochester, NY (ROC-Greater Rochester Intl.)
    ‪10 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed

  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, Multiple Beds, Accessible, Non Smoking

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite (2 Queen Beds and 1 Sofa Bed )

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite (2 Queen Beds and 1 Sofa Bed )

  • 35 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Comfort Suites Rochester Henrietta University Area

Hotel with free breakfast, in the vicinity of Monroe Community College
Along with a fitness centre, this smoke-free hotel has self parking and coffee/tea in a common area. Free on-the-go breakfast and free WiFi in public areas are also provided. Additionally, dry cleaning, a 24-hour front desk and a computer station are on-site. Housekeeping is not available.
Comfort Suites Rochester Henrietta University Area offers 66 air-conditioned accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. Flat-screen televisions come with cable channels and pay-per-view films. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit.

This Rochester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Comfort Suites Rochester Henrietta University Area. During your stay, you'll be within walking distance of Veterans Memorial Park. Free breakfast, free WiFi in public areas and a gym are available.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and convenience store
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 3-minute drive from Monroe Community College and 8 minutes from Highland Park
  • Pets welcome for a fee
Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. The business-friendly Comfort Suites Rochester Henrietta University Area also features a fitness centre, a picnic area, and coffee/tea in common area. Parking is available for a fee.

This Rochester hotel is smoke free.

Guests are served a free on-the-go breakfast on weekdays from 6 AM to 9 AM and at the weekend from 7 AM to 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 5 per stay; includes in/out privileges)
  • RV/bus/lorry parking on site

Food and drink

  • Free on-the-go breakfast available 6 AM to 9 AM on weekdays and 7 AM to 10 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • No housekeeping service

Business services

  • Computer station

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per accommodation, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 5.00 per stay (in/out privileges)
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Comfort Suites Hotel Rochester
Comfort Suites Rochester
Comfort Suites
Comfort Suites Rochester Henrietta University Area Hotel
Comfort Suites Rochester Henrietta University Area Rochester

Reviews

Comfort Suites Rochester Henrietta University Area Reviews

6.8

6.8/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness
Rating 10 - Excellent. 275 out of 1003 reviews
Rating 8 - Good. 247 out of 1003 reviews
Rating 6 - Okay. 184 out of 1003 reviews
Rating 4 - Poor. 141 out of 1003 reviews
Rating 2 - Terrible. 156 out of 1003 reviews

Reviews

6/10 Okay

Melissa

Liked: Property conditions & facilities
Room was decent but bathroom fan was not working. Door was kind of difficult and there was strange, brown residue on window, not sure if it was adhesive? Also, dry wall issues in ceiling above bed. TV remote didn't have correct command button to fix cable issues, one channel was stuck and 4-5 channels weren't working.
Stayed 3 nights in Jun 2025

10/10 Excellent

Yuan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room is big! Great for family trips.
Stayed 1 night in Jun 2025

8/10 Good

Nicole

Stayed 3 nights in Jun 2025

8/10 Good

Sherry

Stayed 4 nights in Jun 2025

10/10 Excellent

Darlene

Liked: Amenities, property conditions & facilities
It was very clean
Stayed 1 night in Jun 2025

10/10 Excellent

Xhavit

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 2 nights in Jun 2025

10/10 Excellent

Janice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great stay nice people
Stayed 7 nights in May 2025

4/10 Poor

Robert

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Service was good, breakfast was good, the room wasn’t great one box spring was super stained and really gross looking. The other box spring was totally ripped apart. The fridge also didn’t work very well
Stayed 1 night in Jun 2025

4/10 Poor

Christopher

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The room was filthy. One of the pillowcases had fresh snot on it. There were crushed contacts on the carpet and chunks of food under the beds. We couldn’t find another place and so went and bought cleaners, linens, and air fresheners to make it bearable. Would not recommend at all.
Stayed 3 nights in Jun 2025

10/10 Excellent

Gerardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Adrian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

6/10 Okay

Rebecca

Disliked: Staff & service
At a glance it did appear very clean, but if you look under the shelves and behind the bed you can see all the dander and debris from previous travellers (we always do a bed bug check, thankfully we didn't see any). The second day they came and changed out our towels, but on the 3rd day we received a note that they were short staffed and that they'd come every other day but they didn't come back to clean until after we left. Also our mini fridge defrosted for over 6 hours and everything inside got warm/spoiled. There wasn't anything the staff could do because they were fully booked and short staffed. Otherwise, the staff was exceptionally friendly, helpful, and professional. The breakfast was delicious and both chefs I saw kept the dining room clean and I saw one help someone make a waffle, very sweet! In conclusion, I think that more staff would help the staff be more efficient and maybe keep a spare mini fridge or two on hand idk like it'd be nice if your own employees didn't have to use a public fridge for their own lunches...
Stayed 5 nights in May 2025

2/10 Terrible

Azel

There was a crack in the window and trash already in the trash of room 215. I was also charged $5 for parking without a vehicle. The hold was placed on my card twice
Stayed 1 night in Jun 2025

6/10 Okay

Nicole

Business traveller
Liked: Cleanliness, staff & service
Hotel was fine. However, a $5 per night per room charge for the parking in a lot that is in the middle of nowhere is a ridiculously silly charge to make extra money on their part.
Stayed 1 night in May 2025

4/10 Poor

Philip

Stayed 2 nights in May 2025

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

deboarh

Stayed 2 nights in May 2025

2/10 Terrible

Mukesh

Travelled with family
Random the charge $101.00 no reason now the says they will refund in 5 business days already deposit $150 refund but another charge $101.00 not pending payment change in my credit card have to call them not happy. They says mistake ?? Very disappointing.
Stayed 1 night in May 2025

8/10 Good

Nicole

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Free breakfast was wonderful, despite the maid going into our room just after checking in without permission and rummaging through our belongings it was pleasant stay.
Stayed 1 night in May 2025

10/10 Excellent

Rev. Dr. Bonnie

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I love the location central to all the highways
Stayed 2 nights in May 2025

4/10 Poor

Liam

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Smoke alarm was broken in our room, so we had to switch rooms. Floors were sticky, elevator was disgusting, room was somewhat clean
Stayed 1 night in May 2025

10/10 Excellent

Macy

Liked: Cleanliness
Stayed 2 nights in May 2025

10/10 Excellent

diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cozy place to stay

I always stay at comfort suites when i'm traveling through new york. The staff is great they have everything you want and there's a lot nearby. And they have a good breakfast.
Stayed 1 night in May 2025

2/10 Terrible

elaine

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Horrible place.

Firstly they charge you for parking and they take $150.00 for deposit for any damages to property after you leave. The toilets could not flush until the following morning .no water going into the toilet tank. I would not recommend any one there.
Stayed 2 nights in May 2025

6/10 Okay

Christopher

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025