2/10 Terrible
Susan
12 Apr 2025
Smokey room. Do not recommend
We did not expect the hotel/suites to be located on two floors of a larger building. We had to get buzzed to go in the facility.
Check in was a breeze and we paid our city tax in person. The lift was not in operation so we carried our luggages up 3 flights of stairs.
Our floor (and assuming the only floor, minus the reception desk on another floor) had about 4-5 “suites”. Our room specifically smelled TERRIBLE as if someone chain smoked in the room prior to our arrival. We opened the windows immediately to air it out. Luckily we were out exploring for majority of the day and came back to sleep for only one night. The smelled continued to linger and unfortunately I had to sleep with a mask on. Window was left open but local bars were extremely loud downstairs.
The shower at some point did not turn on and we contact front desk via number provided. They did not answer- luckily we figured it out.. but still no response from the hotel after card claims to be available 24/7 (we texted at 11pm).
Note: My clothes smelled like smoke from the hotel as we left to another city.
Ending on a good note: we were a minute from the Trevi Fountain!! The fountain was literally on the back of this building which made seeing the attraction at early hours easy and enjoyable. It was also very close to Spanish Steps.

Susan
Stayed 1 night in Mar 2025