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The Potter's Heron - A Heartwood Inn

Property class: 4

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Photo gallery for The Potter's Heron - A Heartwood Inn

A restaurant with booths, tables, and hanging lamps.
A hotel entrance with a carpet reading 'The Potter's Heron,' a staircase, and a view into the lobby area.
A traditional library with leather armchairs, a fireplace, and a chandelier.
A lobby with a round table displaying books, a large vase with flowers, a patterned ottoman, and a large potted plant.
A traditional thatched-roof building with a sign reading "The Potters Heron."

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Business services

Explore the area

View in a map
Potters Heron Hotel, Ampfield, Romsey, England, SO51 9ZF
  • Place, Valley Park
    ‪3 min drive‬
  • Place, Marwell Zoo
    ‪12 min drive‬
  • Place, Winchester Cathedral
    ‪15 min drive‬
  • Airport, Southampton (SOU)
    ‪21 min drive‬

Room options

Room

8.6 out of 10
Excellent
(21 reviews)
  • Garden view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room

9.0 out of 10
Wonderful
(7 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

Room

8.4 out of 10
Very good
(8 reviews)
  • Garden view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Snug

A hotel room with a bed, two bedside lamps, a nightstand, and a door with a number.

Snug

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Comfy

A bedroom with a large bed, a smaller bed, a wooden wardrobe, a nightstand, a lamp, and a mirror.

Comfy

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Really Comfy

A bedroom with two beds, a desk, and an air conditioning unit.

Really Comfy

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Fancy

A neatly arranged hotel room with a bed, pillows, a nightstand, a lamp, and a chair.

Fancy

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxe

A hotel room with a bed, a sofa, a chair, a table, and a desk with a lamp.

Luxe

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Really Comfy Accessible

A bedroom with two beds, wooden flooring, and framed pictures on the wall.

Really Comfy Accessible

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 1 Single Bed
  • Free Wi-Fi

View all photos for Interconnecting Really Comfy, Fancy

A hotel room with a bed, a chair, a small table, and a nightstand.

Interconnecting Really Comfy, Fancy

  • 1 bedroom
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 1 Single Bed
  • Free Wi-Fi

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4.6 out of 5, Wonderful, 378 reviews
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About this property

The Potter's Heron - A Heartwood Inn

Along with a restaurant, this hotel has a bar/lounge and a business centre. Free WiFi in public areas and free self parking are also provided. Additionally, conference space, a 24-hour front desk and a garden are on-site.
The Potter's Heron - A Heartwood Inn offers 58 accommodations with a safe and coffee/tea makers. Rooms open to balconies or patios. Beds feature premium bedding. Plasma televisions come with digital channels.

Bathrooms include a shower and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Housekeeping is provided on a daily basis.

The breakfast at The Potter's Heron - A Heartwood Inn gets high marks from our customers. During your stay, you'll be close to Sir Harold Hillier Gardens. Free WiFi in public areas, free self-parking and a restaurant are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Free self-parking
  • Enjoy British cuisine while dining at Potters Heron
  • Full breakfast served daily for a fee
  • Amenities include a business centre, 6 meeting rooms and conference space
  • Guests have great things to say about the breakfast and the clean guestrooms
  • 12 minutes by car from New Forest National Park and 12 minutes from South Downs National Park
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre, 6 meeting rooms, and coworking spaces.

Public spaces have free WiFi. Event space at this hotel measures 65 square feet (6 square metres) and includes conference space. The business-friendly The Potter's Heron - A Heartwood Inn also features a terrace, a garden, and room service (during limited hours). Free self parking is available.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 9:30 AM and at the weekend from 7:30 AM to 10:00 AM.
Potters Heron – This restaurant specialises in British cuisine. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 10 to 25 for adults and GBP 5 to 20 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Potters Heron

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 6 meeting rooms
  • 65 square feet of conference space
  • Business centre
  • Coworking space

Outdoors

  • Garden
  • In a nature reserve
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • Plasma TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet, per day
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 30.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 10 to 25 for adults and GBP 5 to 20 for children
  • Pet fee: GBP 20 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Potters Heron Hotel Romsey
Potters Heron Hotel
Potters Heron Romsey
Potters Heron
Potters Heron Hotel Hotel
Potters Heron Hotel Romsey
Potters Heron Hotel Hotel Romsey

The Potter's Heron - A Heartwood Inn Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 30 out of 37 reviews
Rating 8 - Good. 3 out of 37 reviews
Rating 6 - Okay. 2 out of 37 reviews
Rating 4 - Poor. 0 out of 37 reviews
Rating 2 - Terrible. 2 out of 37 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room and restaurant facilities. Room was comfy and new. Food was very good and well priced. We would definitely stay again.
Stayed 1 night in May 2026
Verified review

8/10 Good

Marcus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel which was like the Tardis. Was nice to receive a room upgrade on arrival. Staff were all brilliant the food was very good both at dinner and breakfast. Would definitely return.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing. Clean, recently renovated. Room was decorated to a very high standard. Food amazing. Staff friendly, smiley and helpful. Really, couldn't fault it.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Adrian

Stayed 1 night in May 2026
Verified review

10/10 Excellent

Judith

Stayed 1 night in May 2026