Along with an outdoor pool, this smoke-free hotel has free self-parking and free Wi-Fi in public areas. Weekly housekeeping is available.
Marsden Stay Rotorua offers 56 accommodations with a hairdryer and free toiletries. 42-inch Smart televisions come with digital channels. Bathrooms include a shower.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on a weekly basis.
Recreational amenities at the hotel include an outdoor pool.
The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Marsden Stay Rotorua, you're just a quick walk from Racing Rotorua. Free WiFi in public areas, free self-parking and an outdoor pool are available.
Free WiFi
Free self-parking
Take a swim in the outdoor pool
Services include luggage storage
Within a 10-minute walk of Racing Rotorua and Rotorua Central Mall
Marsden Stay Rotorua offers its guests an outdoor pool. Public spaces have free WiFi. Free self parking is available.
This 3-star Rotorua hotel is smoke free.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Free uncovered self parking on site
Limited on-site self parking
Things to do
Outdoor pool
Table tennis
Family friendly
Outdoor pool
Conveniences
Luggage storage
Guest services
Housekeeping (weekly)
Accessibility
No lift
Thin carpet in room
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
42-inch smart TV with digital channels
More
Desk
Desk chair
Heating
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before 10:00 AM
Special check-in instructions
The front desk is open from Monday to Monday (9:00 AM to 6:00 PM), Tuesday to Saturday (8:00 AM to 6:00 PM) and Sunday to Sunday (9:00 AM to 5:00 PM)
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Cots (infant beds) are not available.
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
Breakage deposit: NZD 100 per stay
We've listed all charges provided to us by the property.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property's front desk is open during the following times:
Monday - Monday: 9:00 AM - 6:00 PM
Tuesday - Saturday: 8:00 AM - 6:00 PM
Sunday to Sunday: 9:00 AM to 5:00 PM
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
National rating
Property class, provided by our rating system, is based on property type, amenities and services.
Property is also known as
Marsden Stay Rotorua Hotel
Marsden Stay Rotorua Rotorua
Marsden Stay Rotorua Hotel Rotorua
Marsden Stay Rotorua Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Staff were lovely at least the main man on reception. He was very helpful and everything was very clean. Shower was a bit small. Great for one night stay, no time for a longer visit.
Lovely clean room with enough space for our gear. Bathroom quite adequate. Good location to everything.
Fiona
Stayed 2 nights in Jan 2026
6/10 Okay
Naomi
Travelled with group
25 Jan 2026
Liked: Cleanliness
Room was clean. Leak by sliding door so carpet was wet. Interior corridor so noise from adjacent rooms was a problem. Bathrooms updated. Refergerator made some noise. No one in lobby after 8am to check out. Would not recommend.
Naomi
Stayed 2 nights in Jan 2026
10/10 Excellent
Tomasi
Travelled with family
20 Jan 2026
Liked: Cleanliness, amenities
amazing location, great staff, very comfortable.
Tomasi
Stayed 2 nights in Jan 2026
6/10 Okay
Tania
20 Jan 2026
Room was immaculate and clearly money has been spent on the rooms which is great! Don’t be put off by the tired exterior.
Room was lovely and clean. Staff were all very friendly and helpful.
Thaddeus
Stayed 3 nights in Jan 2026
4/10 Poor
Rosemary
10 Jan 2026
Liked: Cleanliness
Disliked: Staff & service, amenities
I booked this hotel as it had 2 pools and breakfast in the restaurant. 24hrs after my cancellation window closed they emailed to say they were “delighted” to share that both pools and the restaurant were being refurbished and therefore closed. I was meant to be given a voucher for breakfast at a nearby cafe but wasn’t and when I realised the reception was locked up and I never saw it open again. We were apparently in a luxury kingsize with a balcony, I’ll let you decide when on the balcony from the pics. There was no aircon and the room was 29 degrees constantly, there was a fan but it just moved hot air around. The room wasn’t serviced not that that mattered as we was only there 2 nights. Another small gripe - there were only 1 pillow per person with no extras available in the room.
Hotel was shabby, but rooms in good condition. Was not aware at time of booking of additional bond required which should now be refunded. Chareged ammount was higher than listed cost.
Spacious room, competitive prices. Good for families
wilson
Stayed 2 nights in Dec 2025
8/10 Good
Josiah
Travelled with family
31 Dec 2025
Liked: Cleanliness, staff & service, amenities
Clean room
Josiah
Stayed 1 night in Dec 2025
6/10 Okay
Fariz
30 Dec 2025
Reception hours limited. Very narrow treads at staircase resulting in difficulty to carry large luggages.
No exterior lights, limited parking spaces and unreliable main entrance door