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Quest Rotorua Central

4.0 star property

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Photo gallery for Quest Rotorua Central

Executive Studio, 1 King Bed, Hot Tub | Desk, laptop workspace, blackout curtains, soundproofing
Front of property – evening/night
Directors Suite | Desk, laptop workspace, blackout curtains, soundproofing
Apartment, 1 Bedroom | Private kitchen | Fridge, microwave, stovetop, dishwasher
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Dryer
  • Washer
  • Air conditioning
  • Kitchen
  • Housekeeping
  • Free WiFi

Explore the area

Map
1192 Hinemoa Street, Rotorua, 3010
  • Rotorua Central Mall
    ‪5 min walk‬
  • Polynesian Spa
    ‪8 min walk‬
  • Eat Street
    ‪10 min walk‬
  • Rotorua (ROT-Rotorua Regional)
    ‪13 min drive‬

Room options

View all photos for Executive Studio, 1 King Bed, Hot Tub

Executive Studio, 1 King Bed, Hot Tub | Desk, laptop workspace, blackout curtains, soundproofing

Executive Studio, 1 King Bed, Hot Tub

  • 40 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Directors Suite

Directors Suite | Desk, laptop workspace, blackout curtains, soundproofing

Directors Suite

  • 40 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 Bedroom, Hot Tub

Executive Room, 1 Bedroom, Hot Tub | Desk, laptop workspace, blackout curtains, soundproofing

Executive Room, 1 Bedroom, Hot Tub

  • 41 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Desk, laptop workspace, blackout curtains, soundproofing

Apartment, 1 Bedroom

  • 43 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Studio

Studio | Desk, laptop workspace, blackout curtains, soundproofing

Studio

  • 35 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

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Deluxe Room, 1 King Bed, Valley View | In-room safe, desk, iron/ironing board, free cots/infant beds

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  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
4.1 out of 5, Very good, (1007)
The price is €148
for 1 room
includes taxes & fees
1 Jun - 2 Jun
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About this property

Quest Rotorua Central

Eco-certified aparthotel in Rotorua
Concierge services, dry cleaning and laundry facilities are available at this smoke-free aparthotel. WiFi in public areas is free. Additionally, a library, tour/ticket assistance and a front desk safe are on-site. Each apartment provides a kitchenette with a fridge, a stovetop, a microwave and a dishwasher. For a bit of entertainment, an LCD TV comes with digital channels, and guests can also appreciate conveniences, such as a washer/dryer and an electric kettle.
Quest Rotorua Central offers 36 accommodations with washers/dryers and a hairdryer. 43-inch LCD televisions come with digital channels. Accommodation at this 4-star aparthotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
The clean apartments at Quest Rotorua Central get high marks from our customers. During your stay, you're just a quick walk from Rotorua Night Market. You'll find features such as free WiFi in public areas, plus dry cleaning service and concierge services. This upmarket aparthotel has 36 apartments over 4 floors. Each apartment offers free WiFi and a kitchenette.
  • Each apartment offers a kitchenette, a washer/dryer and an LCD TV
  • Free WiFi
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the location and the clean guestrooms
  • Steps from Rotorua Night Market and 5 minutes on foot from Rotorua Central Mall
Quest Rotorua Central offers its guests a library, tour/ticket assistance, and concierge services. WiFi is free in public spaces. The eco-certified Quest Rotorua Central also features laundry facilities, dry cleaning/laundry services, and a front desk safe.

This 4-star Rotorua aparthotel is smoke free.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 200 metres
  • Street parking available
  • Wheelchair-accessible parking available

Kitchenette

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: NZD 35 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 43-inch LCD TV with digital channels
  • Library

Laundry

  • Laundry facilities
  • Laundry service
  • Washer/dryer

Work spaces

  • Laptop workspace

Climate control

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Housekeeping (daily)
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Phone
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a business district
  • In the city centre
  • Near a health/beauty spa
  • Near a hospital
  • Near the airport

Things to do

  • Bicycle rentals nearby
  • Boat tours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Rafting nearby
  • Rock climbing nearby
  • Sailing nearby
  • Skydiving nearby
  • Water skiing nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 1 building
  • 36 units
  • 4 floors
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Eco-friendly toiletries
  • LED lighting
  • Recycling
  • Soundproofing
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 7:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The property charges 2.5 per cent for credit card payments
The front desk is open daily from 8:00 AM - 7:00 PM
Guests will receive an email 7 days before arrival with check-in instructions; front desk staffed during limited hours
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 35.0 per night.
  • Cots (infant beds) are available for NZD 15.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: NZD 15.0 per day
  • Rollaway bed fee: NZD 35.0 per night
  • Credit card charges are subject to a surcharge of 2.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
This property uses eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 8:00 AM - 7:00 PM.
Guests will receive an email 7 days before arrival with check-in information. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Quest Apartment Rotorua Central
Quest Rotorua Central
Quest Rotorua Central Apartment
Quest Central Apartment
Quest Rotorua Central Rotorua
Quest Rotorua Central Aparthotel
Quest Rotorua Central Aparthotel Rotorua

Quest Rotorua Central Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 777 out of 1031 reviews
Rating 8 - Good. 211 out of 1031 reviews
Rating 6 - Okay. 29 out of 1031 reviews
Rating 4 - Poor. 8 out of 1031 reviews
Rating 2 - Terrible. 6 out of 1031 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

SIMON

Liked: Cleanliness, room comfort
Nice hotel 5-10 mins walk from middle of town
Stayed 3 nights in Jan 2025

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Super easy to access and friendly staff.
Stayed 2 nights in Jan 2025

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay here. The location was perfect (walking distance to some local attractions and plenty of restaurants). The apartment was great and had everything we needed for a two night stay. Would highly recommend! Staff at the front desk were really helpful too.
Stayed 2 nights in Feb 2025

10/10 Excellent

Scott

Liked: Cleanliness, room comfort

Great stay

Great stay. Had everything we needed. Good central location. Easy street parking, free before 9am and after 4pm right in front of building. Free all day 2 blocks away. Kitchen was great, bed was nice. Could not ask for anything else.
Stayed 2 nights in Feb 2025

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed the extra area to move about, also the washer and dryer.
Stayed 2 nights in Feb 2025

10/10 Excellent

Harmeet

Travelled with partner
Liked: Amenities, property conditions & facilities
Lovely, comfortable, modern apartment. Great location as well. Garrie at reception was very polite, professional, and friendly. Room service needs improvement - the bathroom was very dusty and not cleaned well despite the daily service.
Stayed 3 nights in Feb 2025

6/10 Okay

Stephen

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Property was nice and the staff were friendly, marred only by the strong sulphurous odour in the property. We have been to Rotorua before without any issue, but this time the sulphurous smell in the town, and the accommodation, was ever-present. The odour was nauseating, and after a bad night’s sleep we decided to cut short our visit. The staff empathised, agreeing the odour was quite strong, but stated that policy was not to refund the nights we decided not to stay, perhaps understandably as it was our decision to leave.
Stayed 4 nights in Feb 2025

10/10 Excellent

Kieran

Liked: Cleanliness, room comfort
A very good, comfortable stay. Studio had everything you needed. It was modern, very clean, location was great. Close to all foods, lake and activities. We would return. Aware of parking but Quest team explained well
Stayed 3 nights in Feb 2025

10/10 Excellent

Felicia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We got the apartment with hot tub and I loved having the kitchenette and washer and dryer. The apt was very clean and we were very happy staying there.
Stayed 3 nights in Feb 2025

10/10 Excellent

Latrice

Liked: Cleanliness, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Gerry

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is in centre of town with easy access to a wide variety of grocery stores and dining options. Many interesting local cultural sightseeing available within 30-90 mins drive.
Stayed 3 nights in Jan 2025

6/10 Okay

Vesna

Stayed 5 nights in Jan 2025

10/10 Excellent

Bhaginy

Liked: Cleanliness, property conditions & facilities
Good location
Stayed 3 nights in Jan 2025

10/10 Excellent

Dianne

Liked: Cleanliness, room comfort

Great place to stay for a few days.

Rotorua is such a fun place to visit. There are so many activities. The hotel is in the city center. Not much to do in the city (except Thursday evening food fair) but centrally located to other features…Redwood forest, thermal areas, gondola, ride, and biking.
Stayed 3 nights in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Theodore

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice location with easy access to the whole city. Rooms good size (with laundry) and clean. Front desk (lady) was super friendly and helpful. Held bags until rooms were available for check in.
Stayed 2 nights in Jan 2025

10/10 Excellent

Peggy

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Excellent stay and apartment in downtown Rotorua! It was easy to walk everywhere, parking was right in front and the apartment was lovely, spacious and bed was very comfortable. I would stay there again when in town!
Stayed 2 nights in Jan 2025

2/10 Terrible

Krishan

Disliked: Cleanliness, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Douglas

Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Natalie

Travelled with partner
Property dated. We had a room looking out to the carpark but there was noreal good view from any side of the property. Close enough to eating area without the noise. This was central point for us to do day trips to rotorua surrounds so it was convenient. We also booked here because it was a one bed apartment style accommodation.
Stayed 3 nights in Dec 2024

10/10 Excellent

Ruiping

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Quiet and central location within walking distance to grocery stores and Polynesian spas. Staff is super friendly and the room comes with everything we need including a small kitchen, utensils, hot water boiling kettle and washing machines. The only improvements we would recommend is to add some paper towels and easy to use salt and pepper.
Stayed 2 nights in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort

Nice area and friendly staff

Good area of Rotorua to stay and hotel had all the amenities needed. The staff were lovely and made us feel welcome and a good sized bed! The noise of the pipes when other flats had a shower were loud. Was tough on night one when the room above had a 1am shower. The next night was quiet and got a good sleep but would have been tough to get good sleep if we'd stayed more than a couple of nights
Stayed 2 nights in Jan 2025

10/10 Excellent

Janet

Liked: Cleanliness, room comfort

I loved staying here!

Lovely staff. Very comfortable bed, sheets and pillows. Good kitchen amenities. Easy walk to everything in town. Will definitely stay again.
Stayed 2 nights in Jan 2025

6/10 Okay

Patricia

Liked: Cleanliness, property conditions & facilities
I found getting information on how to operate hear/cool very difficult. Accessing front desk though posted i missed. Even figuring out how to turn on lights snd appliances took energy. Suggest A Written manual for reference instead if having ti figure out tv navigation. And print was small for me.
Stayed 2 nights in Jan 2025

6/10 Okay

Paula

Travelled with family
Liked: Cleanliness
Stayed 4 nights in Dec 2024