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Sudima Lake Rotorua

4.0 star property

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Photo gallery for Sudima Lake Rotorua

Indoor pool
In-room safe, desk, laptop workspace, blackout curtains
Lobby
Deluxe Suite | In-room safe, desk, laptop workspace, blackout curtains
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Pool
  • Room service
  • Air conditioning

Explore the area

Map
1000 Eruera Street, Rotorua, 3201
  • Tamaki Maori Village
    ‪5 min walk‬
  • Polynesian Spa
    ‪8 min walk‬
  • Skyline Rotorua
    ‪7 min drive‬
  • Rotorua (ROT-Rotorua Regional)
    ‪10 min drive‬

Room options

View all photos for Deluxe Family

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Family

  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Classic Triple

In-room safe, desk, laptop workspace, blackout curtains

Classic Triple

  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Classic Twin

Classic Twin | In-room safe, desk, laptop workspace, blackout curtains

Classic Twin

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite

Deluxe Suite | In-room safe, desk, laptop workspace, blackout curtains

Deluxe Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Superior King

In-room safe, desk, laptop workspace, blackout curtains

Superior King

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin

In-room safe, desk, laptop workspace, blackout curtains

Superior Twin

  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Family

Classic Family | In-room safe, desk, laptop workspace, blackout curtains

Classic Family

  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Deluxe Twin

Deluxe Twin | In-room safe, desk, laptop workspace, blackout curtains

Deluxe Twin

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe King

In-room safe, desk, laptop workspace, blackout curtains

Deluxe King

  • Sleeps 2
  • 1 King Bed

View all photos for Accessible King

Accessible King | In-room safe, desk, laptop workspace, blackout curtains

Accessible King

  • Sleeps 2
  • 1 King Bed

View all photos for Classic Triple

In-room safe, desk, laptop workspace, blackout curtains

Classic Triple

  • Sleeps 3
  • 2 Single Beds and 1 Queen Bed

View all photos for Deluxe King

In-room safe, desk, laptop workspace, blackout curtains

Deluxe King

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Twin

  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Twin

In-room safe, desk, laptop workspace, blackout curtains

Superior Twin

  • Sleeps 3
  • 2 Queen Beds

View all photos for Accessible King

In-room safe, desk, laptop workspace, blackout curtains

Accessible King

  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Room

In-room safe, desk, laptop workspace, blackout curtains

Superior King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Classic Family

Spa

Classic Family

  • Sleeps 3
  • 1 King Bed and 2 Single Beds

View all photos for Deluxe Family

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Family

  • Sleeps 3
  • 2 Single Beds and 1 King Bed

View all photos for Classic Twin

In-room safe, desk, laptop workspace, blackout curtains

Classic Twin

  • Sleeps 3
  • 2 Queen Beds

Similar properties

Deluxe Room, 1 King Bed, Valley View | In-room safe, desk, iron/ironing board, free cots/infant beds

Rydges Rotorua

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
4.1 out of 5, Very good, (1001)
The price is €166
for 1 room
includes taxes & fees
18 Jun - 19 Jun
Rydges Rotorua

About this property

Sudima Lake Rotorua

Eco-certified hotel with 24-hour front desk and indoor pool
Along with an indoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, concierge services and dry cleaning.
Sudima Lake Rotorua offers 247 air-conditioned accommodations with a safe and a hairdryer. A pillow menu is available. This Rotorua hotel provides complimentary wireless Internet access.

Bathrooms include a shower and complimentary toiletries. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Sudima Lake Rotorua. During your stay, you're just a quick walk from Lake Rotorua. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 4-minute walk from Lake Rotorua and 5 minutes on foot from Polynesian Spa
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 3477 square feet (323 square metres) and includes conference space. An indoor pool, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Sudima Lake Rotorua. Free self parking is available.

This 4-star Rotorua hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10 AM.
Okareka Restaurant – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Okareka Bar – On-site bar. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10 AM for a fee: NZD 35 for adults and NZD 17 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Okareka Bar
  • Okareka Restaurant

Things to do

  • Indoor pool
  • Piano
  • TV in common areas

Family friendly

  • Free cot
  • In-room babysitting
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 3,477 square feet of conference space
  • 4 meeting rooms

Outdoors

  • Garden
  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with premium channels

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2.5 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately NZD 35 for adults and from NZD 17 for children
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Hotel Sudima
Sudima
Sudima Hotel
Sudima Hotel Lake Rotorua
Sudima Lake Rotorua
Sudima Lake Rotorua Hotel
Sudima Lake Rotorua Hotel
Sudima Lake Rotorua Rotorua
Sudima Lake Rotorua Hotel Rotorua

Sudima Lake Rotorua Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 287 out of 1002 reviews
Rating 8 - Good. 411 out of 1002 reviews
Rating 6 - Okay. 191 out of 1002 reviews
Rating 4 - Poor. 81 out of 1002 reviews
Rating 2 - Terrible. 32 out of 1002 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gem

Beautiful location. Outstanding room service, best meals we had in NZ! Friendly people and each location is stunning
Stayed 2 nights in Feb 2025

10/10 Excellent

Suzanne, Bend

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at this hotel and would definitely stay there again. It is a perfect location, easy walking distance to the Polynesian Spa next door as well as the town. The facility is a bit old but it is a good value. The pool was small but it was still easy to swim laps. Overall very pleased!
Stayed 2 nights in Feb 2025

6/10 Okay

David

Stayed 3 nights in Feb 2025

8/10 Good

John David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the heart of Rotorua and a minute walk from the Polynesian Spa. Also easy to walk to central city area with lots of restaurants. Room was spacious and staff was very nice. Would stay again if in the area.
Stayed 1 night in Feb 2025

6/10 Okay

Melodie

Stayed 1 night in Jan 2025

8/10 Good

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

10/10 Excellent

Donna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and stay were great
Stayed 2 nights in Feb 2025

8/10 Good

Miranda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Handy to sights.
Stayed 2 nights in Feb 2025

8/10 Good

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Almost 5 star

Great stay, although, knowing we had a baby with us I probably it would have been good not to have a dual queen bed set up as we barely had space for the portacot. Also fridge needs to be looked at as it was like a warm cupboard and wouldn’t go cold. Which was not ideal in the lead up to the ultra marathon. Other than that, friendly staff and great amenities
Stayed 1 night in Feb 2025

8/10 Good

Edward, Jupiter

Stayed 1 night in Feb 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprised by the sulphur smell from the Rotorua lake. Check in was easy and efficient. Room was clean. Bed comfortable.
Stayed 1 night in Feb 2025

10/10 Excellent

Nicole

Stayed 1 night in Jan 2025

2/10 Terrible

Fraser

Travelled with partner
Disliked: Staff & service
My wife arrived first, our room was not ready so we were down graded from a king room to a room with 2 queen beds. This is not what I booked or paid for. The TV Blew up and took over an hour to be replaced. The bed was so hard I may as well have slept on the floor. Will never return.
Stayed 1 night in Jan 2025

8/10 Good

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Jan 2025

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

4/10 Poor

Wayne

The hotel is ok but more disclosure is needed about the sulphur smell (stench).
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend getaway option

Lovely staff and tidy accom for weekend away. Close (walking distance)to poly pools restaurants and also supermarkets. Great accom choice for a weekend in Rotorua
Stayed 1 night in Jan 2025

6/10 Okay

George

Stayed 7 nights in Jan 2025

10/10 Excellent

Rose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Let's be honest Rotorua stinks...a sulphur lake would do that, and you get used to it. The hotel is lovely. Most activities in town are for adrenaline junkies but I recommend the Polynesian spa and Te Pa Tu - you get to see kiwis!
Stayed 2 nights in Jan 2025

10/10 Excellent

June

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good value for what you are paying. Nice hotel pool. Pool towels are picked up from reception. Handy guest laundry. Easy walking distance to restaurants at 10-15 minutes. Good comfortable hotel. Nice staff.
Stayed 2 nights in Jan 2025

10/10 Excellent

Summer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Scott

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic!
Stayed 4 nights in Dec 2024

8/10 Good

Mohammad

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Generally good facilities with great access to town. Wifi was down for most of stay and coverage is not best
Stayed 2 nights in Jan 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

4/10 Poor

Noelia

Disliked: Cleanliness, staff & service, property conditions & facilities
I was very disappointed by our stay here. It was a 3 star hotel not 4. The room that we stayed in looked like it hadn’t been remodeled since 1980 and the bathroom had pink stuff all over the walls. The whole establishments with the exception of the lobby was just old and grimy. We were charged full price for a room that did NOT have WiFi. They apologized at the front desk for some buildings not having WiFi but I can not believe they still had the nerve to charge us full price. We stayed over new years mind you. The craziest experience we had was when we grabbed coffee in the morning. It took them almost 20min to make one almond latte and one black coffee. There were two guys at the machine and no other orders but ours. They made all these random drinks and gave them to us and we were like ‘just a black coffee please’ maybe 5 times and they did not understand. I am happy to be patient for things but this was unlike anything I’ve ever seen. These people were not speaking English and in a customer facing role. They stared at the machine like they’d never seen a coffee machine in their life. They even tried to put the coffee sleeve (the one that keeps you from burning your hands) through the top of the coffee that had a lid on. Obviously it wasn’t going to fit nor is that how coffee sleeves are put on. They had no idea what they were doing. I would honestly never stay at this hotel just because the price and quality of stay were not compatible in the slightest.
Stayed 1 night in Dec 2024