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JOVILLE HOTEL SAPA

4.0 star property

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Photo gallery for JOVILLE HOTEL SAPA

Restaurant
Restaurant
Junior Suite | Premium bedding, down duvets, minibar, individually furnished
Building design
Restaurant

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Business services
  • Bar

Explore the area

View in a map
029 Hoang Lien Road, Sapa Town, Lao Cai, Sa Pa, Lao Cai, 100000
  • Place, Cable Car Station Sapa
    ‪1 min walk‬
  • Place, Sa Pa Square
    ‪2 min walk‬
  • Place, Sapa Lake
    ‪7 min walk‬

Room options

View all photos for Standard Room, Garden View

Standard Room, Garden View | Premium bedding, down duvets, minibar, individually furnished

Standard Room, Garden View

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Standard Room, Mountain View

Standard Room, Mountain View | Premium bedding, down duvets, minibar, individually furnished

Standard Room, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Superior Double or Twin Room

Premium bedding, down duvets, minibar, individually furnished

Superior Double or Twin Room

  • 27 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Premium bedding, down duvets, minibar, individually furnished

Deluxe Double or Twin Room

  • 27 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Junior Suite

Junior Suite | Premium bedding, down duvets, minibar, individually furnished

Junior Suite

  • 54 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 King Bed

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About this property

JOVILLE HOTEL SAPA

Hotel with free breakfast, 6-minute walk to Sapa Lake
A restaurant, a bar/lounge and a conference centre are available at this hotel. Free breakfast (local cuisine), free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area and a fridge in a common area. Change of towels is available on request
JOVILLE HOTEL SAPA offers 60 accommodations with minibars and complimentary bottles of water. This individually furnished accommodation includes desks. Beds feature down duvets and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with cable channels.

Bathrooms include a shower, slippers, hairdryers and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

During your stay at JOVILLE HOTEL SAPA, you're just a quick walk from Sapa Lake. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free local cuisine breakfast served daily
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Sa Pa Square and Cable Car Station Sapa
  • Train station pick-up, train station drop-off and bus station shuttle shuttle service available for a fee
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Meeting rooms, coworking spaces, and limo/town car service are available. Event space at this hotel measures 4308 square feet (400 square metres) and includes a conference centre. A terrace, barbecue grills, and multilingual staff are also featured at the business-friendly JOVILLE HOTEL SAPA. A train station pick-up service, a train station drop-off service and a bus station shuttle are available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Sa Pa hotel.

Guests are served a free local cuisine breakfast daily from 6:30 AM to 10:00 AM.
JOVILLE HOTEL SAPA has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle at scheduled times, on request
  • Bus station shuttle (surcharge)
  • Limo/town car service
  • Free secured self parking on site
  • Limited on-site self parking

Food and drink

  • Free local cuisine breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Bicycle storage
  • Billiards/pool table

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared refrigerator
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station
  • Conference centre (4,308 square foot of space)
  • Coworking space
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bus station shuttle
  • Accessible train station shuttle
  • Handrails in hallways (76 centimetre high)
  • Handrails in stairways (76 centimetre high)
  • Hospital bed
  • Lift (152 centimetre wide door)
  • Portable hoist available
  • Visual alarms in hallways
  • Well-lit path to entrance

More

  • Banquet hall
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the train station and bus station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 550000.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: VND 550000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
JOVILLE HOTEL SAPA offers transfers from the train station and bus station (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

JOVILLE HOTEL SAPA Hotel
JOVILLE HOTEL SAPA Sa pa
JOVILLE HOTEL SAPA Hotel Sa pa

JOVILLE HOTEL SAPA Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 5 out of 11 reviews
Rating 8 - Good. 3 out of 11 reviews
Rating 6 - Okay. 3 out of 11 reviews
Rating 4 - Poor. 0 out of 11 reviews
Rating 2 - Terrible. 0 out of 11 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Ivy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The mountain view from the balcony of the room was great.
Stayed 1 night in Sep 2025

10/10 Excellent

Ma. Kathrina

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are friendly and helpful
Stayed 6 nights in Sep 2025

8/10 Good

Darlene

Travelled with family
Liked: Cleanliness, staff & service
Staff are very Nice - Kudos to them especially to the guy in frondesk who check us in & assisted us until checkout Location is really good with Train view BUT construction on site Our 2 rooms not same Bldg -Very Inconvenient Originally booked for price of Mountain view but when checkin offered mountain view upgrade with fee - not sure why - hard to explain due to language barrier Overall still good with Free Full Hot Breakfast
Stayed 2 nights in Jul 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Joville Sapa

Staff were fantastic. Pool not operational. Thankful that they upgraded us for my partners Birthday. Not happy to have to pay 500000 dong for dropping a ceramic soap dispenser! A lot of construction at the site. General Manager was kind enough to give us a lift to the bus station.
Stayed 3 nights in Mar 2025

6/10 Okay

Arianne

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Not recommended for now.

The property itself is well located in a quiet strip, and close enough to the center. The manager was nice and offered to upgrade my room for extra 400vnd but I refused due to the weather and there was no view anyway. The room I got was big and comfortable, and clean. The aircon didn’t work but I don’t need it. There were broken pots outside of my room and unfortunately, the landslide on the front of the property scared me so I couldn’t sleep. The pool was also closed due to the landslide. During breakfast, we were trying to order eggs but the person in charge wasn’t even looking at us - she then proceeded to ask the westerners behind us. We tried 3 times and just gave up because it’s just rude. Eventually the other person working there helped us order. I’d say you’ll find better properties in Sapa with better service. And I hope this property can fix the retaining wall in the front of it, and don’t use the building infront until the landslide issue is addressed for safety.
Stayed 1 night in Oct 2024

10/10 Excellent

irene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Kak Yeon

Disliked: Cleanliness, staff & service, property conditions & facilities

위치만 좋은 호텔…. 비추입니다.

수영장은 보기에는 좋아보이는데, 모래투성이에 관리가 전혀되지 않고 족욕장수준으로 깊이가 무릎아래… 저는 여행시 하루는 꼭 수영을 하는데 실망이 이만저만,… 그리고 저와 통화한 여성분 ( 아마 예약관련 매니저인듯) 앞으로 가격을 이야기할때는 직원들과 말을 맞추시길…. 사파의 좋은 추억이 이분과 30분 통화로 다 깨졌어요. 직원들의 영어수준이 전반적으로 거의 대화가 불가능한 수준 몇몇 매니저를 제외하고… 서비스에 대해서는 100점 만점에 10점입니다. 한국의 지방 모탤보다 못한 수준.
Stayed 2 nights in Jun 2024

10/10 Excellent

hyukdo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

가성비 갑 입니다

직원들이 친절하고 가성비 좋은 호텔입니다 시내와 주요 관광지랑도 가까워 동선짜기에 좋습니다 조식은 종류는 많지 않지만 충분히 아침식사로 손색이 없어요
Stayed 1 night in Apr 2024

6/10 Okay

Hanna

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Trevlig personal

Väldigt trevlig personal som hjälpte på bästa sätt trots att de ej kunde engelska. Bodde dock kackerlackor i badrummet och sängen var stenhård
Stayed 1 night in Mar 2024