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The Pier Hotel

3.5 star property

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Photo gallery for The Pier Hotel

Premium Room, 1 King Bed, Balcony, Ocean View | Beach/ocean view
Premium Room, Ocean View | Minibar, in-room safe, desk, soundproofing
Exterior
Family Suite, 2 Bedrooms, Ocean View | Minibar, in-room safe, desk, soundproofing
Luxury Suite, 1 Bedroom, Ocean View | Minibar, in-room safe, desk, soundproofing

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
No.9 Pak Sha Wan Street, Sai Kung
  • Place, Lions Nature Education Centre
    ‪2 min drive‬
  • Place, Tsiu Hang Special Area
    ‪2 min drive‬
  • Place, Ma On Shan Country Park
    ‪2 min drive‬
  • Airport, Hong Kong (HKG-Hong Kong Intl.)
    ‪42 min drive‬

Room options

View all photos for Ocean Front Terrace Room

Ocean Front Terrace Room | Minibar, in-room safe, desk, soundproofing

Ocean Front Terrace Room

  • 37 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Double Room, Balcony

Superior Double Room, Balcony | Minibar, in-room safe, desk, soundproofing

Superior Double Room, Balcony

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room, Balcony, Mountain View

Deluxe Double Room, Balcony, Mountain View | Minibar, in-room safe, desk, soundproofing

Deluxe Double Room, Balcony, Mountain View

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • 37 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Room, Ocean View

Premium Room, Ocean View | Minibar, in-room safe, desk, soundproofing

Premium Room, Ocean View

  • Ocean view
  • 51 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed, Balcony, Ocean View

Premium Room, 1 King Bed, Balcony, Ocean View | Minibar, in-room safe, desk, soundproofing

Premium Room, 1 King Bed, Balcony, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 51 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Suite, 1 Bedroom, Ocean View

Luxury Suite, 1 Bedroom, Ocean View | Minibar, in-room safe, desk, soundproofing

Luxury Suite, 1 Bedroom, Ocean View

  • Ocean view
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Suite, 2 Bedrooms, Ocean View

Family Suite, 2 Bedrooms, Ocean View | Minibar, in-room safe, desk, soundproofing

Family Suite, 2 Bedrooms, Ocean View

  • Ocean view
  • 96 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed
  • Free Wi-Fi

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About this property

The Pier Hotel

This hotel features a rooftop terrace, self parking and concierge services. Free breakfast (local cuisine) and free WiFi in public areas are also provided. Additionally, a 24-hour front desk, a front desk safe and a vending machine are on-site.
The Pier Hotel offers 40 air-conditioned accommodations with minibars and a safe. This accommodation offers separate sitting areas. Flat-screen televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

This Sai Kung hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the overall property condition at The Pier Hotel. During your stay, you'll be close to Sai Kung Park. Free breakfast, free WiFi in public areas and a rooftop terrace are available.
  • Free local cuisine breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Amenities include a front desk safe, a lift and a rooftop terrace
  • 12 minutes by car from Kowloon Bay and 14 minutes from Nathan Road Shopping District
  • Bus station shuttle shuttle service available for a fee
Free breakfast is served daily. Public spaces have free WiFi. A rooftop terrace, a vending machine, and concierge services are also featured at The Pier Hotel. Parking is available for a fee.

Smoking is allowed in designated areas at this 3.5-star Sai Kung hotel.

Guests are served a free local cuisine breakfast daily from 7:30 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Bus station shuttle (surcharge)
  • Parking on site (HKD 240 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free local cuisine breakfast available daily 7:30 AM to 10:00 AM

Things to do

  • Boat tours

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages

Outdoors

  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bus station shuttle
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Minibar
  • Paper towels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: HKD 1000 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: HKD 240.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children may not be eligible for complimentary breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Pier Hotel Sai Kung
Pier Sai Kung
The Pier Hotel Hotel
The Pier Hotel Sai Kung
The Pier Hotel Hotel Sai Kung

The Pier Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 74 out of 197 reviews
Rating 8 - Good. 91 out of 197 reviews
Rating 6 - Okay. 23 out of 197 reviews
Rating 4 - Poor. 6 out of 197 reviews
Rating 2 - Terrible. 3 out of 197 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

4/10 Poor

Kar Kin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The carpet has some kind of smell. Room condition old.
Stayed 1 night in Jun 2024
Verified

8/10 Good

TOU CHAN

Liked: Cleanliness, property conditions & facilities, room comfort

不錯的酒店

房間內可以放東西的位置比較少，泳池很靚，景觀很好，早餐美味。美中不足是前台接待人員笑容欠奉，扣分了。
Stayed 1 night in Aug 2024
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
完全不值得這個價錢，環境不好，房間很細，櫃檯可以沒有員工要打電話才有服務員
Stayed 1 night in Jun 2023
Verified

4/10 Poor

Yinlok

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

只看一部份的海景房

海景房是一小部份看到，實際是在路邊，入住後你不會打開窗簾，入住前要確定是否露台向海那一面。
Stayed 1 night in Jun 2022
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

不錯不錯

整體來講非常舒服，交通亦都很方便。唯一美中不足是房間隔音情況很差，很容易聽到旁邊房間的談話聲和音樂。
Stayed 1 night in Dec 2021
Verified

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
餐廳的食物味會傳到房內，應該是由抽氣系統抽到我的房內，要改善一下！
Stayed 1 night in Dec 2021
Verified

8/10 Good

Man Hoi Michael

Liked: Staff & service, property conditions & facilities, room comfort
Roof top offers an excellent view of the bay.
Stayed 1 night in Nov 2021
Verified

8/10 Good

Nin Yik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
海景一流，可睇日出
Stayed 1 night in Oct 2021
Verified

2/10 Terrible

Hing wai

Disliked: Cleanliness, staff & service, property conditions & facilities
清潔情況極度欠佳，未達基本酒店應有標準，其中一位前台服務人員態度冷淡及無禮。絕對不會再入住，亦不會推薦別人入住。
Stayed 2 nights in Sep 2021
Verified

8/10 Good

ka ho

Liked: Cleanliness, amenities, property conditions & facilities
環境ok, 房間簡約潔淨，唯reception男職員態度傲慢
Stayed 1 night in Sep 2021
Verified

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
The view of ocean front terrace is nice and the room is clean. However, the service of the front desk is poor, take long time for check-in and get the key card. The conditions in room is bit wear and tear. Stains can be found on bedsheet and sofa. The swimming pool was closed as they have private event on the next day, we can only enjoy the facilities with half hour.
Stayed 1 night in Aug 2021
Verified

10/10 Excellent

Winnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely view , room is spacious and clean
Stayed 1 night in Aug 2021
Verified

6/10 Okay

Shuk Ping C

Liked: Staff & service
不值
Stayed 1 night in Aug 2021
Verified

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Cleanliness

Need to deep clean and renovated

It was disappointing about the cleanliness of the room. Hair found on the bedsheet, dusted shelf where the towels kept, food scraps and chocolate found behind the bedside table, toothpaste stains in the toilet glass…
Stayed 2 nights in Aug 2021
Verified

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Worth to stay there, but the hygiene need to improve
Stayed 1 night in Jul 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
酒店感覺很relax，所以選擇入住慶祝生日, 房間整潔, 冷氣足夠, 沖涼花灑夠水力和溫度適合，很讚！可惜是，員工態度冷漠, 進行入住手續時態度不親切，沒有笑容, 雖然是帶住口罩，但眼神也沒有向客人有接觸, 也沒有「請」「唔該哂」的語句，枉論客人是來慶祝生日，更不會向你說句「生日快樂」了....一晚房間要2千至3千元，這樣的服務態度實在令人失望。
Stayed 1 night in Jun 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Generally good

Quite good facilities are new. But a bit over priced
Stayed 1 night in Mar 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
整體尚算整潔，員工服務有線，可惜限聚令底下很多設施都沒有開放，未能享用
Stayed 1 night in Feb 2021
Verified

6/10 Okay

Chun Chun Ada

Liked: Property conditions & facilities, room comfort

Adequate. Do not expect Customer service.

Customer service/experience was like hostel, not a hotel. Staff is not particularly friendly. No one has a smile (having a mask on was not an excuse). I requested a twin bedroom. Understood it was subject to availability but the reception stayed silent and did not mentioned at all. Nothing much to comment as there was no service per se.
Stayed 2 nights in Feb 2021
Verified

8/10 Good

Xuchao Klaus

Liked: Cleanliness, property conditions & facilities, room comfort

Overall good experience with minor defects

Great location. Super close to the pier. Nice view. The Japanese restaurant also met the expectations. However, there were noise from the AC. Staff helped us changing a bigger room to avoid the voice. But it turned out the noise from next door was equally bad.
Stayed 2 nights in Jan 2021
Verified

8/10 Good

Keen Sing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel with tranquility

Nice hotel with terrific seaview. Tranquil and comfortable.
Stayed 1 night in Jan 2021
Verified

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
The room is comfortable. But the hotel is in isolated area, it’s not convenient unless you drive with your own car. The facilities in hotel is not enough.
Stayed 1 night in Sep 2020
Verified

4/10 Poor

Claire

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Unpleasant stay

Fake photos. The hotel should show the authentic photos of the view of room. Partly seaside view turned out to be a view to ship repair factory. Not worth the high price. Unsatisfied breakfast arrangement Unpleasant stay. I will not visit again and not recommend friends to visit.
Stayed 1 night in Sep 2020
Verified

8/10 Good

Albert

Liked: Staff & service, property conditions & facilities, room comfort

清潔度不足

無論地板上, 毛巾上, 甚至咖啡杯內都發現有頭髮, 可以證明清潔管理上之不足
Stayed 1 night in Jun 2020
Verified

6/10 Okay

Ming Fai Andy

Disliked: Cleanliness, staff & service
洗手間坐廁好多污垢。
Stayed 1 night in Apr 2020