Hôtel Exsel Créolia

4.0 star property

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Lunch and dinner served
Lunch and dinner served
Outdoor pool, open 7:00 AM to 9:00 PM, pool loungers
Minibar, in-room safe, desk, laptop workspace
Meeting facility

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

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14 Rue Du Stade Montgaillard, Saint-Denis, 97400
  • Place, Aquanor
    ‪2 min drive‬
  • Place, Plage de Sainte Clotilde
    ‪3 min drive‬
  • Place, La Barachois
    ‪6 min drive‬
  • Airport, Saint-Denis (RUN-Roland Garros)
    ‪9 min drive‬

Room options

Standard Room, 1 Double Bed

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Standard Room, 2 Single Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Superior Room, 2 Single Beds

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Family Room, 1 Queen Bed with Sofa bed, Balcony, Ocean View

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Superior Room, 1 King Bed, Balcony, Ocean View

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Superior Room, 2 Single Beds, Balcony, Ocean View

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Suite, Balcony, Ocean View

  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Similar properties

About this property

Hôtel Exsel Créolia

Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a snack bar/deli are on-site. Housekeeping is available on request.
Hôtel Exsel Créolia offers 108 accommodations, which are accessible via exterior corridors and feature minibars and a safe. LCD televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Saint-Denis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Créolia Wellbeing. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is open selected days.
During your stay at Hôtel Exsel Créolia , you'll be within walking distance of Aquanor. Free WiFi in public areas, free self-parking and a full-service spa are available.
  • Free WiFi
  • Free self-parking
  • Enjoy French cuisine while dining at Kaloupile
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with facials, body scrubs or body treatments at Créolia Wellbeing
  • Amenities include a front desk safe, a 24-hour business centre and 5 meeting rooms
  • On-site recreation includes a gym
  • Just a 3-minute drive from Aquanor and 6 minutes from Petit Marche
Hôtel Exsel Créolia offers its guests a full-service spa, an outdoor pool, and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 5 meeting rooms. Event space at this hotel measures 269 square feet (25 square metres) and includes conference space. A children's pool, spa services, and a terrace are also featured at the business-friendly Hôtel Exsel Créolia . Self parking is free.

This 4-star Saint-Denis hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily.
Kaloupile – This restaurant specialises in French cuisine and serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting).
La Varangue – This lobby lounge is located by the pool. Guests can enjoy al fresco dining (weather permitting).
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: EUR 21 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Kaloupile
  • La Varangue

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • Fenced pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 269 square feet of conference space
  • 5 meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance
  • Wheelchair-accessible parking

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Laptop workspace
  • LED lighting
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in fee: EUR 89

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Late check-out subject to availability

Late check-out fee: EUR 85

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.50 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 21 per person
  • Early check-in fee: EUR 89 (subject to availability)
  • Late check-out fee: EUR 85 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Créolia

Hotel Mercure Créolia

Hotel Mercure Créolia Réunion

Hotel Mercure Créolia Saint-Denis

Hotel Mercure Créolia Saint-Denis Réunion

Hotel Mercure Réunion

Hotel Mercure Saint-Denis

Mercure Créolia Réunion

Mercure Créolia Saint-Denis Réunion

Hôtel Exsel Créolia Hotel

Hôtel Exsel Créolia Saint-Denis

Hôtel Exsel Créolia Hotel Saint-Denis

Hotel Mercure Créolia Saint Denis La Réunion

Hôtel Exsel Créolia Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 124 out of 374 reviews
Rating 8 - Good. 164 out of 374 reviews
Rating 6 - Okay. 57 out of 374 reviews
Rating 4 - Poor. 19 out of 374 reviews
Rating 2 - Terrible. 10 out of 374 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Arnav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice stay
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Good accommodation for business trip
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful view over St.Denis and the ocean

There was a beautiful view over St.Denis and the ocean from the hotel that we really enjoyed. The staff was very serviceminded and friendly. The rooms had a unique interior design.
Stayed 2 nights in Jul 2024
Verified

8/10 Good

Chantal

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing pool and view. Bed mattress was stiff. Staff welcoming.
Stayed 2 nights in May 2023
Verified

2/10 Terrible

marie jackie

Disliked: Cleanliness, amenities, property conditions & facilities
My curtains in my room had a huge stain. Bathrooms was not clean and room was outdated. Air conditioning didn't work for days in the row.
Stayed 6 nights in Oct 2025
Verified

10/10 Excellent

PIERRE

Liked: Cleanliness, staff & service, amenities
La chambre était parfaite .
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

antoine

Liked: Cleanliness, amenities, property conditions & facilities
Hôtel très agréable, magnifique piscine et très belle vue. La chambre était très bien. Le personnel est particulièrement agréable, courtois, attentif et le restaurant est excellent ! Je recommande !
Stayed 10 nights in Jan 2026
Verified

8/10 Good

Pascal

Liked: Cleanliness, amenities, property conditions & facilities
Oui très bien Disponible et professionnel
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jean-Michel

Liked: Cleanliness, staff & service, amenities
Confortable. Personnel agréable.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Antoinette

Liked: Cleanliness, staff & service, amenities
La chambres, le personnel, petit déjeuner au top. Ce n'est pas notre premier séjour et comme a chaque fois nous ne sommes pas déçu.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Julie

Le lieux,le personnel, la propreté et le calme.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Donat

Liked: Cleanliness, staff & service, amenities
Bien
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

xavier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personnel parfais, nous a donnez la chambre a 9h au lieu de 14h. Restaurant sur place tres bon. Chambre vue piscine tres calme. Tres bon choix.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très agréable et belle vue sur la ville

Tres agreable et belle vue. Personnel très serviable. Une bonne adresse.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Guillaume

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bien

Bravo pour tout - staff pro et chaleureux - propreté irréprochable - quelques points d'amélioration mais minimes. En revanche le coté eco-responsable est très pénible : sous réserve de préserver la planète il faut marcher pieds nus car l'hotel ne délivre plus de mules jetables ni de bouteilles d'eau dans les chambres, il faut aller remplir une gourde dans le couloir à une fontaine, attention en cas de soif à ne pas oublier sa carte d'accès en sortant en pleine nuit, les portes sont rapides à claquer... l'ecologie ok mais attention aux limites...
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Henri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel bien placé avec vue sur saint Denis. Personnel accueillant
Stayed 1 night in Jul 2025
Verified

4/10 Poor

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Cet avis est du au fait du cyclone ayant occasionné beaucoup de dégâts avec une coupure totale d’eau
Stayed 1 night in Mar 2025
Verified

6/10 Okay

DENIS

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Bien qu avec le passage du cyclone , piscine non utilisable , pas d eau pour douche , wc … un tarif spécial aurait pu être proposé ! De même pas de bouteille d eau à dispo dans la chambre … obligé de remplir des bouteilles vides de l eau de la piscine … et pas d eau potable à boire ( fontaine à eau distributeur inop ) ….mais personnel sympa et a l écoute … chambre confortable pour se reposer … à 12 min en voiture de l aéroport
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Mamode

Liked: Cleanliness, staff & service, property conditions & facilities
Très agréable, personnel gentil et à l’écoute
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

DEBA HICHAMM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Je recommande cet endroit

Excellent beaucoup de point fort pas de point négatif
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

J’aime

Excellent hôtel très bon restaurant Petit déjeuner un peu trop juste
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Maryline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Apaisant

Très beau séjour , vue sur mer, avec cadre relaxant et apaisant !! Je recommande !
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Julien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sejour de 3 nuits en couple

Sejour de 3 nuits sur les hauteurs de St Denis dans un calme exceptionnelle avec un confort remarquable. Personnel très souriant et sympathique, et la piscine etait relaxante...
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Jean-Noel

Liked: Cleanliness, staff & service, property conditions & facilities
Très bien..
Stayed 14 nights in Oct 2024
Verified

8/10 Good

Nathalie

Liked: Cleanliness, staff & service
Chambre de très petite taille et au comfort minimal mais correct et propre
Stayed 1 night in Sep 2024