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Hotel La Caracola Salento

3.0 star property

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Photo gallery for Hotel La Caracola Salento

Reception
Hair dryer, towels, soap, shampoo
Reception
City view
Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Laundry room

Explore the area

View in a map
Calle 7 #1-56 Alto del Coronel, Salento, Quindío
  • Place, Calle Real
    ‪3 min walk‬
  • Place, Main Square
    ‪5 min walk‬
  • Place, Cocora Valley
    ‪4 min drive‬
  • Airport, Armenia (AXM-El Eden)
    ‪112 min drive‬

Room options

View all photos for Comfort Double or Twin Room, City View

Comfort Double or Twin Room, City View | Premium bedding, travel cot, free WiFi, bed sheets

Comfort Double or Twin Room, City View

  • City view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Large Single Beds
  • Free Wi-Fi

View all photos for Comfort Quadruple Room, Multiple Beds, City View

Premium bedding, travel cot, free WiFi, bed sheets

Comfort Quadruple Room, Multiple Beds, City View

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Deluxe Room, City View

Premium bedding, travel cot, free WiFi, bed sheets

Deluxe Room, City View

  • City view
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Apartment, Courtyard View

Premium bedding, travel cot, free WiFi, bed sheets

Deluxe Apartment, Courtyard View

  • 60 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 1 Single Bunk Bed, 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Hotel La Caracola Salento

Along with a fridge in a common area, this smoke-free hotel has laundry facilities and tour/ticket assistance. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a garden. Private bathrooms are not en suite and housekeeping is available on request.
Hotel La Caracola Salento offers 5 accommodations with complimentary bottles of water and a hairdryer. Beds feature premium bedding. This Salento hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Rooms have detached private bathrooms. Bathrooms include baths or showers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Hotel La Caracola Salento, you're just a quick walk from Calle Real. Features include free breakfast and free WiFi in public areas, plus laundry facilities.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Amenities include locker space, laundry facilities and a terrace
  • Just a 4-minute walk from Calle Real and 5 minutes on foot from Main Square
Free breakfast is served daily. Public spaces have free WiFi. A terrace, tour/ticket assistance, and a garden are also featured at Hotel La Caracola Salento.

This 3-star Salento hotel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (COP 30,000 per day); reservations required
  • Street parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:30 AM

Family friendly

  • Laundry facilities
  • Travel cot

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Lockers
  • Shared refrigerator
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request
  • Tour and ticket assistance

Outdoors

  • Garden
  • In a nature reserve
  • In the mountains
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Detached private bathroom
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water

Policies

Check-in

Check-in start time: 6:30 AM; check-in end time: 11:00 PM

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 6:30 AM - 8:00 PM

Front desk staffed during limited hours

If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: COP 30000 per day(328 ft away; open 24 hours)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 6:30 AM - 8:00 PM.
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Property Registration Number 220385
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.

Property is also known as

La Caracola Salento Salento

HOTEL LA CARACOLA SALENTO Hotel

HOTEL LA CARACOLA SALENTO Salento

HOTEL LA CARACOLA SALENTO Hotel Salento

Hotel La Caracola Salento Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 2 out of 4 reviews
Rating 8 - Good. 1 out of 4 reviews
Rating 6 - Okay. 1 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 0 out of 4 reviews

9.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Jennifer

Liked: Cleanliness, staff & service
Cute place and nice clean room but the bed could have been more comfortable. The best hot shower in Colombia so far but they need either a shower curtain or bathmat to keep the floor from getting soaked.
Stayed 2 nights in Jan 2026

6/10 Okay

Lukas

Travelled with partner, Travelled with group
Positiv: Lage Negativ: Frühstück (zu wenig, kaum Auswahl) Zimmer am Eingangsbereich viel zu hellhörig Kein Roomservice (Betten nicht gemacht)
Stayed 3 nights in Jan 2026

10/10 Excellent

Veronica Lourdes

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Me encantó absolutamente todo de mi estancia. Desde el primer momento, la atención del host fue increíble y siempre estuvo pendiente de cada detalle. La chica que prepara el desayuno es un amor, súper atenta y todo delicioso. El lugar tiene una vibra mágica que te hace sentir en casa y además me dieron excelentes recomendaciones de tours y restaurantes. Sin duda, un sitio al que volvería mil veces.
Stayed 2 nights in Nov 2025

10/10 Excellent

Genesis, Mazatlán

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atencion de Erika fue lo mejor 👌
Stayed 3 nights in Aug 2025