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The Chapter House

4.0 star property

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Photo gallery for The Chapter House

A table with a drink and a vase of flowers, a window with a view of a stone building.
Front of property
An outdoor patio area with a staircase leading to an upper level, surrounded by tables and chairs, and potted plants.
A hotel room with a large bed, two bedside lamps, a nightstand, and a window with curtains.
Bar (on property)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Business services
  • Bar
  • Housekeeping

Explore the area

View in a map
9-13 St John's Street, Salisbury, England, SP1 2SB
  • Place, Cathedral Close
    ‪1 min walk‬
  • Place, Salisbury Cathedral
    ‪6 min walk‬
  • Place, Market Square
    ‪8 min walk‬
  • Airport, Southampton (SOU)
    ‪54 min drive‬

Room options

View all photos for Executive Suite, Ensuite

Executive Suite, Ensuite | Premium bedding, in-room safe, desk, iron/ironing board (on request)

Executive Suite, Ensuite

9.6 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Executive Double Room, Ensuite

Executive Double Room, Ensuite | Premium bedding, in-room safe, desk, iron/ironing board (on request)

Executive Double Room, Ensuite

9.8 out of 10
Exceptional
(20 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Double Room, Ensuite

A hotel room with a bed, bedside tables, a desk with a kettle, and a chair.

Premium Double Room, Ensuite

9.4 out of 10
Exceptional
(19 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Double Room (Small)

A bedroom with a large bed, two bedside tables, a nightstand, a door, and a mirror.

Double Room (Small)

9.4 out of 10
Exceptional
(10 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Twin Room

A hotel room with two beds, each with a patterned bedspread and pillows, a nightstand with a lamp and a remote control, and a small shelf with a magazine.

Twin Room

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About this property

The Chapter House

This smoke-free inn features a restaurant, a bar/lounge and free newspapers. Free full breakfast and free WiFi in public areas are also provided. Additionally, a front desk safe, multilingual staff assistance and a reception hall are on-site.
The Chapter House offers 17 accommodations with laptop-compatible safes and complimentary bottles of water. This individually decorated and furnished accommodation includes desks. Beds feature premium bedding. 32-inch flat-screen televisions come with digital channels.

Bathrooms include a combined bath/shower unit, designer toiletries and complimentary toiletries. This Salisbury inn provides complimentary wireless Internet access, with a speed of 25+ Mbps. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

The free breakfast at The Chapter House gets high marks from our customers. During your stay, you're just a quick walk from Salisbury Cathedral. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free full breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include free newspapers in reception, a front desk safe and multilingual staff
  • Guests have great things to say about the helpful staff and the location
  • Just a 5-minute walk from Salisbury Cathedral and 5 minutes by car from Old Sarum
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A terrace, multilingual staff, and complimentary newspapers in the lobby are also featured at The Chapter House.

This 4-star Salisbury inn is smoke free.

Guests are served a free full breakfast daily from 8:30 AM to 10 AM.
The Chapter House – This steakhouse serves breakfast, lunch and dinner. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 10 per night); discounts available

Food and drink

  • Free full breakfast available daily 8:30 AM to 10 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Chapter House

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Terrace

Accessibility

  • No lift

More

  • 2 buildings
  • 4 floors
  • Built in 1560
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:30 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: GBP 10.00 per night (656 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
The front desk at this property is open daily from 7:30 AM - 11:00 PM.
Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Chapter House Inn Salisbury
Chapter House Inn
Chapter House Salisbury
The Lazy Cow Hotel Salisbury
The Chapter House Inn
The Chapter House Salisbury
The Chapter House Inn Salisbury

The Chapter House Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 744 out of 1004 reviews
Rating 8 - Good. 212 out of 1004 reviews
Rating 6 - Okay. 33 out of 1004 reviews
Rating 4 - Poor. 9 out of 1004 reviews
Rating 2 - Terrible. 6 out of 1004 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room, a hotel with exceptional character, very attentive staff and wonderful food.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities
Always have a good stay here… The rooms are amazing. The staff are lovely and the breakfast is awesome
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Lou

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was terrific. Wide range of choices and delicious eggs. Only disappointment was that we asked if they could prepare oatmeal/porridge, and were told no.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Jamie

Liked: Cleanliness, property conditions & facilities
Room was beautiful and breakfast delicious!
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This old place has character, super comfortable beds, and a great breakfast. Would definitely stay here again. Staff was also super friendly and helpful.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this hotel
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it! Would stay there again.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and fabulous restaurant
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

TIMOTHY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend to anyone. Friendly staff, clean room, great breakfast and well located.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, helpful staff.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building is centuries old, so keep that in mind. The stairs are not always level, but they manage to provide modern amenities. The restaurant is a favorite among locals for good reason. And the House is across the street from the cathedral. So convenient.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, amenities
Really lovely hotel, room was so cute and old. Breakfast was ok. Convenient location
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Duncan

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are friendly and we secured the room we wanted. The restaurant is excellent, it serves great steak!! The hotel is very old, so things do creak a bit. Salisbury shopping isn’t the best with a few empty units.
Stayed 1 night in Mar 2026
Verified

8/10 Good

jim

Great place to stay

Really nice, very old hotel with excellent service and food.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service
Staff were wonderful and attentive. The hotel and restaurant are really special and beautiful. I loved the history of the place.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities
Grade 1 listed building/hotel with a historic past close to the cathedral gate house with amazing grill restaurant with some South African dishes Lovely happy staff nothing is to much trouble for them. Executive room was large most comfortable bed ,sofa bed , gorgeous fireplace ,furniture,wood panelling great detail,all amenities you’d need inc iron and iron board,plenty tea and coffee with a pod machine. Wouldn’t hesitate to stay again if visiting Salisbury and Stonehenge.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful historical hotel
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful room. Such pleasant staff. Lovely food and close to the gorgeous Cathedral and shops . Would definitely stay there again xx
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Excellent
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent, friendly staff and superb food.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Louise

Liked: Amenities
Lovely historic hotel with great room.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very large quiet room at the side of the building on the first floor. Number 9. The bed was wonderful , comfortable with good pillows. The building itself is an historical gem. The furnishings and renovated bathroom are top notch. Breakfast was included, There could be a bit more choice but adequate. Location for the Cathedral opposite couldn’t be more perfect. A great team at The Chapter house. Thank you .
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Delilah

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay with friendly and helpful staff, beautiful restaurant, and historic location. Would definitely stay again!
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

julian

Liked: Cleanliness, staff & service
The food stood out and clean room.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place. Very nice and comfortable room. The staff were great and a couple of minutes walk from the cathedral. Great location. Highly recommended.
Stayed 1 night in Nov 2025