The Merchant's House, BW Signature Collection

3.5 star property

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Photo gallery for The Merchant's House, BW Signature Collection

Restaurant
Exterior
Lobby
Standard Room, 1 King Bed, Non Smoking (Theme Room) | 1 bedroom, hypo-allergenic bedding, desk, laptop workspace
Free toiletries, hair dryer, towels, soap

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping
  • Parking included

Explore the area

Map
29 Milford St, Salisbury, England, SP1 2AP
  • Salisbury Cathedral
    ‪7 min walk‬
  • Magna Carta Chapter House
    ‪7 min walk‬
  • Old Sarum
    ‪5 min drive‬
  • Southampton (SOU)
    ‪34 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking (Theme Room)

10.0 out of 10
Exceptional
(3 reviews)
  • 19.0 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking (Larger Room)

9.0 out of 10
Wonderful
(2 reviews)
  • 20.0 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 23.0 sq m
  • Sleeps 2
  • 1 King Bed

Classic Room, 1 Single Bed, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 15.0 sq m
  • Sleeps 1
  • 1 Single Bed

Superior Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • 20.0 sq m
  • Sleeps 2
  • 1 King Bed

Classic Room, 2 Single Beds, Non Smoking

9.2 out of 10
Wonderful
(15 reviews)
  • 18.0 sq m
  • Sleeps 2
  • 2 Single Beds

Classic Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(23 reviews)
  • 18.0 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

The Merchant's House, BW Signature Collection

Hotel with free parking, a short walk to Salisbury Cathedral
This smoke-free hotel features a bar/lounge, a 24-hour front desk and free self-parking. WiFi in public areas is free.
The Merchant's House, BW Signature Collection offers 37 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. 40-inch LED televisions come with digital channels.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Our customers tell us that they can't get enough of the breakfast at The Merchant's House, BW Signature Collection. During your stay, you're just a quick walk from Salisbury Cathedral. Features include free WiFi in public areas and free self-parking, plus a bar.
  • Free WiFi
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Guests have great things to say about the clean guestrooms and the location
  • Just a 2-minute drive from Salisbury Cathedral and 10 minutes from New Forest National Park
Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Salisbury hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekdays from 7:00 AM and 10:30 AM.

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 11:30 AM on weekends; GBP 15 for adults and GBP 9 for children
  • A bar/lounge

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LED TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 15.00 for adults and from GBP 9.00 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

The Merchant's House
The Merchant's House BW Signature Collection
The Merchant's House, BW Signature Collection Hotel
The Merchant's House, BW Signature Collection Salisbury
The Merchant's House, BW Signature Collection Hotel Salisbury

The Merchant's House, BW Signature Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 512 out of 726 reviews
Rating 8 - Good. 156 out of 726 reviews
Rating 6 - Okay. 40 out of 726 reviews
Rating 4 - Poor. 11 out of 726 reviews
Rating 2 - Terrible. 7 out of 726 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, amenities
Basic room but they got the basics right. Quiet, clean. Very comfortable bed, good shower, decent breakfast. That'll do me.
Stayed 1 night in Apr 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great city break

Staff very friendly and helpful. Nothing too much trouble
Stayed 3 nights in Apr 2025

8/10 Good

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, clean, well priced. Room was simple but had what we needed.
Stayed 3 nights in Apr 2025

10/10 Excellent

Jon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jon

Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommend this hotel

Really enjoyable stay in a great location. Friendly and helpful staff both during and after our stay.
Stayed 2 nights in Apr 2025

10/10 Excellent

Marc

Stayed 1 night in Mar 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short midweek break

Good central location with free parking made it easy to explore the main Salisbury sights and shopping areas. The hotel staff were very helpful and friendly. The breakfast was delicious, with lots of choice and good quantities
Stayed 2 nights in Mar 2025

10/10 Excellent

HL

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am a solo business traveller and I really enjoyed my stay! The staff were really helpful and the room was comfortable and spacious. The hotel is a short walk to all of the places I needed to visit and overall I’d thoroughly recommend!
Stayed 1 night in Mar 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent small hotel

Nice clean well equipped rooms, very good breakfast. Excellent small hotel in centre of town
Stayed 2 nights in Mar 2025

10/10 Excellent

CHARLES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Two Nights in Salisbury

Room was clean, comfortable, friendly service, good location.
Stayed 2 nights in Mar 2025

10/10 Excellent

Carol

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

leonard

Liked: Cleanliness, staff & service, property conditions & facilities
Not able to reserve parking. But there are 10-12 spaces. Small single bed room. Had all I needed, and free overnight parking is a huge bonus.
Stayed 1 night in Mar 2025

10/10 Excellent

Alistair

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable.
Stayed 2 nights in Mar 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Bed was a bit tight in the room, and the restaurant was incredibly dark. Had to use my phone torch to read the menu! It being an Indian restaurant for 4 nights a week means you can only really eat there once if staying for more than 1 night. Good location…but parking limited so check before arrival. Staff very nice.
Stayed 1 night in Mar 2025

10/10 Excellent

Peter

Liked: Property conditions & facilities
Lovely staff, veryhappy and helpful Nice and quiet slept like a baby
Stayed 2 nights in Mar 2025

10/10 Excellent

trevor

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great
Stayed 1 night in Mar 2025

10/10 Excellent

Heidi

Stayed 1 night in Jan 2025

10/10 Excellent

matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

james

Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Matthew

Stayed 5 nights in Feb 2025

8/10 Good

CL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 Night Stay

Lovely immaculately clean room, we requested for a quiet room and that’s what we got. The only niggles, we’re that there was only a limited selection of tea and coffee and the young girl on reception when we booked in was unfriendly and not very helpful.
Stayed 2 nights in Feb 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for visiting Salisbury. Friendly and welcoming staff. Quiet room and a good night's sleep. As a solo traveller I felt very comfortable here. Would definitely stay again.
Stayed 1 night in Feb 2025

10/10 Excellent

Nigel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value!

Excellent, good value. Restricted parking in car park?
Stayed 1 night in Feb 2025

10/10 Excellent

Marc

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a great location, plenty of things to do all in just a short walk away
Stayed 3 nights in Jan 2025