See all properties

Ceiba by Masaya Collection

2.0 star property

Choose dates to view prices

Photo gallery for Ceiba by Masaya Collection

Exterior
Billiards
Suite, Balcony, Valley View | Bathroom | Eco-friendly toiletries, hair dryer, towels, soap
Suite, Balcony, Valley View | Premium bedding, iron/ironing board, free WiFi, bed sheets
Suite, Balcony, Valley View | Balcony

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Breakfast included
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
La Vereda, El Tablón, Km 1 Via Estrecho del Magdalena, San Agustin, Huila, 418060
  • Place, Kafka Foundation
    ‪10 min drive‬
  • Place, San Agustin Archaeological Park
    ‪26 min drive‬
  • Place, San Agustin Archaeological Museum
    ‪26 min drive‬

Room options

View all photos for Superior Double Room, Balcony, River View

Superior Double Room, Balcony, River View | Premium bedding, iron/ironing board, free WiFi, bed sheets

Superior Double Room, Balcony, River View

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, Balcony, Valley View

Suite, Balcony, Valley View | Premium bedding, iron/ironing board, free WiFi, bed sheets

Suite, Balcony, Valley View

  • River view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Room, Multiple Beds, Balcony

Family Room, Multiple Beds, Balcony | Premium bedding, iron/ironing board, free WiFi, bed sheets

Family Room, Multiple Beds, Balcony

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 1 Large Single Bunk Bed
  • Free Wi-Fi

View all photos for Standard Room, Terrace

Premium bedding, iron/ironing board, free WiFi, bed sheets

Standard Room, Terrace

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Executive Suite, Balcony, Valley View

  • River view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Similar properties

Atico Completo | Down duvets, free WiFi, bed sheets
Hotel la Casa de Francois - Hostel
San Agustin
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
5.0 out of 5, Exceptional, 9 reviews
The price is €31
15 Jun - 16 Jun
Hotel la Casa de Francois - Hostel

About this property

Ceiba by Masaya Collection

Along with a restaurant, this hostel has a bar/lounge and a hot tub. Free cooked-to-order breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include spa services, laundry facilities and an arcade/games room. Change of towels is available on request
Ceiba by Masaya Collection offers 28 accommodations with a hairdryer. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
Recreational amenities at the hostel include a hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include facials and body treatments.
During your stay at Ceiba by Masaya Collection, you'll be within walking distance of Magdalena River. You'll find features such as free breakfast, free WiFi in public areas and free self-parking. This property offers pet-friendly amenities, such as food and water bowls.
  • Free cooked-to-order breakfast served daily
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include a front desk safe, a gift shop and laundry facilities
  • On-site recreation includes hiking/biking trails and bicycles to rent
  • Just a 1-minute drive from Magdalena River and a few minutes from Kafka Foundation
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A hot tub, spa services, and a library are also featured at the family-friendly Ceiba by Masaya Collection. Free self parking is available.

Smoking is allowed in designated areas at this San Agustín hostel.

Guests are served a free cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
Yerbabuena – On-site restaurant.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Yerbabuena

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Concerts/live shows
  • Games
  • Hiking/biking trails
  • Hot tub
  • Karaoke
  • Library
  • Table tennis

Family friendly

  • Arcade/game room
  • Laundry facilities

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Coworking space

Outdoors

  • Firepit
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace
  • Vegetable garden

Spa

  • Facials
  • Massage

Accessibility

  • No lift

More

  • At least 80% of food locally-sourced
  • Built in 2018
  • Communal living room
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Electrical adapters
  • Iron/ironing board on request
  • LED lighting
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 6:00 AM - 10:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: COP 60000 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for COP 120000.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: COP 60000 per pet (varies based on length of stay)
  • Rollaway bed fee: COP 120000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 6:00 AM - 10:00 PM.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hostel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Masaya Hostel San Agustin San Jose de Isnos
Masaya San Agustin San Jose de Isnos
Masaya San Agustin
Hostel/Backpacker accommodation Masaya Hostel San Agustin
Masaya Hostel San Agustin San Agustin
Masaya Hostel
Masaya
Masaya San Agustin
Masaya San Agustin Hostel
Masaya Hostel San Agustin
San Agustin Masaya Collection San Agustin
San Agustin Masaya Collection Hostel/Backpacker accommodation

Ceiba by Masaya Collection Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 42 out of 52 reviews
Rating 8 - Good. 9 out of 52 reviews
Rating 6 - Okay. 1 out of 52 reviews
Rating 4 - Poor. 0 out of 52 reviews
Rating 2 - Terrible. 0 out of 52 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay!

The hotel was amazing! Absolutely beautiful and truly an experience. The staff were absolutely wonderful and the food at their restaurant was great!
Stayed 2 nights in May 2024
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique eco-lodge with nice facilities, good restaurant and a superb natural location overlooking the Magdalena River and near San Agustin Very nice choice
Stayed 1 night in Nov 2022
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent eco-lodge hotel, away from the town, and hidden in the mountains with amazing views over the valley, particularly from the valley rooms. Super helpful and friendly staff who were able to organise everything pre-arrival and during our stay including tours and transfers from the airport. The bar and restaurant were also excellent with a range of quality food and drink items.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

jolanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazing hotel, very friendly helpfull staff and superclean rooms. The view is spectular, and it is quiet but close to the city, easy acces to taxi's and the staff has different options for tours. Good breakfast. Good beds, and nice shower. The only thing is lacking is a fridge and a coffeemaker in the room, but the coffee in the restaurant is great so not a big problem.
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Being in the presence of those who came first and the destruction of all Eastern and Western academia! El Chiquito!!! Veracocha.
Stayed 3 nights in Jun 2024
Verified

6/10 Okay

Daniela

To begin, I did not stay on this property so I can’t give it a bad or good review. I booked to stay here and due to bad weather conditions our plane had to turn back around to Bogota without landing. It was disappointing when Expedia staff could not get ahold of anyone in the hotel to ask for a partial refund due to the circumstances. Expedia stated they reached out multiple times without success.
Stayed 5 nights in Sep 2022
Verified

10/10 Excellent

faber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lugar super agradable muy buen atencion y super las habitaciones.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Paula A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy recomendado!!!

Muy recomendado, un hotel completo con buen menú en el restaurante, actividades para niños (saltarín, fogata, billar, Ping pong, rana) la habitación familiar con un camarote super chévere, lo único es que las habitaciones están un poco alejadas de la maloca principal y con lluvia es incómodo el trayecto, pero tienen tuc tuc para llevar las maletas, así que no hay que cargar, hotel super recomendado para descansar y pasar rico. Tiene un mirador con catamaran con una vista divina al cañón del magdalena. Le falta un tris de limpieza a las habitaciones pues tenían una telarañas y alitas de moscos en las camas, y mejorar el servicio en el desayuno.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Marko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hienossa Mökissä upeat maisemat ennenkaikkea! Lisäplussaa poreallas terassilla ja parveke yläkerran makkarissa!
Stayed 1 night in Jul 2024
Verified

8/10 Good

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

muy buen HOTEL

reportamos que no llegaba agua caliente a la habitación nuestra y lo único que les faltó decir era que no diferenciábamos el agua fría de la caliente, lejos de asumir la responsabilidad. Fue el único lunar, sino todo seria excelente. Se recomienda más menús en el restaurante, sobretodo al almuerzo o cena.
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente lugar, atención
Stayed 2 nights in Oct 2022
Verified

10/10 Excellent

Ximena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente lugar, precioso y deliciosa la comida. Servicio muy bueno.
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente en todos los sentidos
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Christophe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accueil parfait, très bien situé dans un cadre magnifique et paisible
Stayed 2 nights in Feb 2022
Verified

10/10 Excellent

MARIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Breathtaking Hotel

Fantastic place, very nice and breathtaking views. Strongly recommend for anyone visiting the area. The weather is perfect, not cold or hot. The food is delicious and have a good variety. Very short distance by car to the archaeological park and main town.
Stayed 1 night in Dec 2021
Verified

10/10 Excellent

Ginna Milena Andrade

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio, hacen una experiencia única e inolvidable
Stayed 1 night in Oct 2021
Verified

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pro: Einzigartige Lage, Haus mit Jacuzzi, Blick in die Natur, Grundstück mit Mirador & Wanderwegen, tolle Lobby inkl. Bar, Billard & Tischtennis etc. Contra: ---
Stayed 2 nights in Sep 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
CLEAN !!! pretty and the view is beutifull !!!
Stayed 2 nights in Apr 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Cabaña had incredible view of the canyon and was open and airy. I slept incredibly well. Some people might be challenged to climb and descend the stairs as the bed is on a second level and the stair way is steep.
Stayed 3 nights in Jan 2021
Verified

10/10 Excellent

ALAIN JAIR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un lugar increíble

Un excelente lugar para descansar y para disfrutar de la vista al cañón del rio Magdalena...para meditar hacer yoga. Todo el personal del hotel realizo lo mejor para que la pasáramos bien...lo recogiendo sin dudarlo.
Stayed 2 nights in Dec 2020
Verified

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience!

Absolutely amazing. Resort style living in the outskirts of colombia
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Adresse

Excellent adresse à San Agustin. Diner super au restaurant. Un des meilleurs repas que nous avons mangé en Colombie. Au calme, la vue de la chambre était top.
Stayed 1 night in Jan 2020
Verified

8/10 Good

JAVIER

Liked: Cleanliness, amenities, property conditions & facilities
es muy bueno es su vista, en su arquitectura, su contacto con la naturaleza. no me gusto que el parqueadero esta muy lejos y a otros huéspedes si pudieron dejar el carro cerca, debería haber un roomservice, y el sistema de alcantarillado es poco eficiente, hay malos olores.
Stayed 1 night in Jul 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un sitio muy lindo, tranquilo y todo pensado para estar en contacto con la naturaleza El gerente permanece en el hotel pero mantiene poco contacto con los huéspedes
Stayed 4 nights in Jul 2019