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Best Western Plus Elmendorf Hotel / San Antonio Hotel

2.5 star property

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Photo gallery for Best Western Plus Elmendorf Hotel / San Antonio Hotel

Exterior
Premium bedding, pillow-top beds, desk, laptop workspace
Outdoor pool
Free daily full breakfast
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

View in a map
20015 Eagle Ford Way, Elmendorf, TX, 78112
  • Braunig Lake
    ‪2 min drive‬
  • River Walk
    ‪21 min drive‬
  • Lackland Air Force Base
    ‪28 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪31 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Microwave

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Microwave

8.4 out of 10
Very good
(16 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, desk, laptop workspace

Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

Premium bedding, pillow-top beds, desk, laptop workspace

Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(11 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible, Bathtub

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Premium bedding, pillow-top beds, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Microwave

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Microwave

8.8 out of 10
Excellent
(19 reviews)
  • Sleeps 4
  • 2 Queen Beds

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  • Breakfast included
  • Pet-friendly
  • Parking included
4.0 out of 5, Very good, 629 reviews
The price is €64
includes taxes & fees
14 Sept - 15 Sept
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About this property

Best Western Plus Elmendorf Hotel / San Antonio Hotel

Hotel with free breakfast, near San Antonio River
This smoke-free hotel features an outdoor pool, a fitness centre and a 24-hour business centre. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and laundry facilities are on-site.
Best Western Plus Elmendorf Hotel / San Antonio Hotel offers 63 accommodations with coffee/tea makers and a hairdryer. Pillowtop beds feature premium bedding. 40-inch LED televisions come with premium satellite channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit.

This Elmendorf hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Children aged under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Best Western Plus Elmendorf Hotel / San Antonio Hotel. During your stay, you'll be within walking distance of San Antonio River. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include newspapers, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 4-minute drive from San Antonio River and a few minutes from Medina River
Best Western Plus Elmendorf Hotel / San Antonio Hotel offers its guests an outdoor pool and a fitness centre. WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is served daily. A vending machine, multilingual staff, and a fireplace in the lobby are also featured at the business-friendly Best Western Plus Elmendorf Hotel / San Antonio Hotel. Free self parking is available.

This Elmendorf hotel is smoke free.

Guests are served a free full breakfast daily from 6 AM to 9 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • Free full breakfast available daily 6 AM to 9 AM

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2015
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Cots (infant beds) are available for USD 10.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Plus Elmendorf Hotel
Best Western Plus Elmendorf
Best Plus Elmendorf Antonio
Best Western Plus Elmendorf Hotel
Best Western Plus Elmendorf Hotel / San Antonio Hotel Hotel
Best Western Plus Elmendorf Hotel / San Antonio Hotel Elmendorf

Best Western Plus Elmendorf Hotel / San Antonio Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 532 out of 861 reviews
Rating 8 - Good. 173 out of 861 reviews
Rating 6 - Okay. 62 out of 861 reviews
Rating 4 - Poor. 38 out of 861 reviews
Rating 2 - Terrible. 56 out of 861 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

GODFRED GYIMAH

Stayed 4 nights in Jun 2025

4/10 Poor

Laura

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The service was great. Especially the breakfast lady. But the 2nd floor hallway smelled like poop and the rooms smelled like mold.
Stayed 1 night in Jun 2025

10/10 Excellent

Jose luis

Stayed 1 night in Jun 2025

8/10 Good

Pete

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No convenient restaurant in local vicinity.
Stayed 3 nights in Jun 2025

6/10 Okay

Aaron

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Smelled like mildew
Stayed 1 night in Jun 2025

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Debra

Travelled with family
Disliked: Property conditions & facilities
San Antonio was at or near 100 degrees for our entire stay. The hotel lists a pool as part of their amenities but the pool was filthy and not usable. Members of my party were very disappointed by this. The bed frame had sharp hooks that protruded from the sides and scratched our shins and the mattress wobbled because it didn’t fit the frame properly. The bathroom was adequately clean. All that said, we will not be back.
Stayed 3 nights in May 2025

10/10 Excellent

Louis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delicious Breakfast buffet, clean rooms, cold AC, Free Wi-Fi and lots of satellite cable channels
Stayed 2 nights in May 2025

10/10 Excellent

Alvaro

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Location was just minutes away from the family gathering
Stayed 1 night in May 2025

10/10 Excellent

Sara

Stayed 1 night in May 2025

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is very confort
Stayed 1 night in Apr 2025

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Joey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Alexis

Stayed 1 night in May 2025

4/10 Poor

Melony

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mid at best. Concerning.

Mid at best. Last minute booking for an extended night in San Antonio. No good breakfast. Receptionist wasn’t nice or informative at all during check in or out. Fire alarm went off super early in the morning and staff gave NO explanation on safety, reasoning, information or if it was even safe to return back to our rooms. Guests were even waiting at front desk after for questioning and all staff had was a sign that said “away for a while call this number” called number . No answer. Questioned the cleanliness of our hotel room. Hotel smelled musty and hot . Only good thing we liked was our hotel room AC ( room only). Depending on your type of stay, if it’s a nice family trip with kids and enjoy comfortable/ eco friendly stay this is not the place to stay. Rather spend a couple extra bucks else where.
Stayed 1 night in May 2025

8/10 Good

Jon

Stayed 3 nights in Apr 2025

4/10 Poor

Hugo

Travelled with family
Liked: Cleanliness, room comfort
The shower handle was broken in the shower and unable to use. No other solution was offered to mend the situation.
Stayed 1 night in Apr 2025

10/10 Excellent

Gabrial

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Narce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Leonel

Stayed 1 night in Apr 2025

2/10 Terrible

Efrain

Disliked: Staff & service
Stayed 1 night in Mar 2025

2/10 Terrible

Faith

Travelled with family
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
The hotel is near a sewer plant so every time the wind blows, you smell a disgusting smell. The hotel over booked for the night we stayed and had booked a family into my room at midnight were me and my 9 month old baby were in bed already. When going downstairs to express how unprofessional this was, the lady then stated it was a computer issue. This is also an issue considering we have to give our personal information such and drivers licenses , credit card information and things as such. When asking to speak to a manger for a refund just for the one night of two that I booked I did not hear anything back from them. And still have not till this day. It has been a week!
Stayed 2 nights in Apr 2025

6/10 Okay

Melody

Travelled with partner
Disliked: Cleanliness
Property smell foul and the carpet and bedlinens were filthy.
Stayed 2 nights in Apr 2025

8/10 Good

Miguel

Travelled with family and small children
Liked: Cleanliness
The road in had homless people felt little uneasy
Stayed 1 night in Apr 2025

10/10 Excellent

Alice

Stayed 1 night in Apr 2025