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Best Western Plus Elmendorf Hotel / San Antonio Hotel

2.5 star property

Choose dates to view prices

Photo gallery for Best Western Plus Elmendorf Hotel / San Antonio Hotel

Property entrance
Reception
Premium bedding, pillow-top beds, desk, laptop workspace
Free daily full breakfast
Fitness facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
20015 Eagle Ford Way, Elmendorf, TX, 78112
  • Place, San Antonio River
    ‪1 min drive‬
  • Place, River Walk
    ‪17 min drive‬
  • Place, Lackland Air Force Base
    ‪22 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪28 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible, Bathtub

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

Premium bedding, pillow-top beds, desk, laptop workspace

Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Premium bedding, pillow-top beds, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

1 King Bed, Non-Smoking, Microwave And Refrigerator, Wi-Fi

  • Sleeps 2

1 King Bed, Communication Assistance, Pillow Top Mattress, Microwave and Refrigerator, Non-Smoking

  • Sleeps 2

Accessible-1 King, Mobility Accessible, Communication Assistance, Bathtub, Non-Smoking

  • Sleeps 2

Accessible-1 King, Mobility Accessible, Roll in Shower, Non-Smoking

  • Sleeps 2

Suite-1 King Bed, Communication Assistance, Pillow Top Mattress, Sofabed, Non-Smoking

  • Sleeps 4

Accessible-Suite King Bed, Mobility Accessible, Bathtub, Sofabed, Non-Smoking

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Sofabed, Microwave And Refrigerator, Wi-Fi

  • Sleeps 4

2 Queen Beds, Non-Smoking, Microwave And Refrigerator, Wi-Fi

  • Sleeps 4

2 Queen Beds, Communication Assistance, Pillow Top Mattress, Microwave and Refrigerator, Non-Smoking

  • Sleeps 4

Accessible-2 Queen, Mobility Accessible, Bathtub, Non-Smoking

  • Sleeps 4

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About this property

Best Western Plus Elmendorf Hotel / San Antonio Hotel

This smoke-free hotel features an outdoor pool, a fitness centre and a 24-hour business centre. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and laundry facilities are on-site.
Best Western Plus Elmendorf Hotel / San Antonio Hotel offers 63 accommodations with coffee/tea makers and a hairdryer. Pillowtop beds feature premium bedding. 40-inch LED televisions come with premium satellite channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit.

This Elmendorf hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Children aged under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Best Western Plus Elmendorf Hotel / San Antonio Hotel. During your stay, you'll be within walking distance of San Antonio River. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include newspapers, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 4-minute drive from San Antonio River and a few minutes from Medina River
Best Western Plus Elmendorf Hotel / San Antonio Hotel offers its guests an outdoor pool and a fitness centre. WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is served daily. A vending machine, multilingual staff, and a fireplace in the lobby are also featured at the business-friendly Best Western Plus Elmendorf Hotel / San Antonio Hotel. Free self parking is available.

This Elmendorf hotel is smoke free.

Guests are served a free full breakfast daily from 6 AM to 9 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free full breakfast available daily 6 AM to 9 AM

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2015
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Cots (infant beds) are available for USD 10.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Plus Elmendorf Hotel
Best Western Plus Elmendorf
Best Plus Elmendorf Antonio
Best Western Plus Elmendorf Hotel
Best Western Plus Elmendorf Hotel / San Antonio Hotel Hotel
Best Western Plus Elmendorf Hotel / San Antonio Hotel Elmendorf

Best Western Plus Elmendorf Hotel / San Antonio Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 604 out of 982 reviews
Rating 8 - Good. 188 out of 982 reviews
Rating 6 - Okay. 73 out of 982 reviews
Rating 4 - Poor. 45 out of 982 reviews
Rating 2 - Terrible. 72 out of 982 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Julissa

Stayed 2 nights in Nov 2025

10/10 Excellent

Keith

Liked: Cleanliness, amenities, property conditions & facilities
We stayed for 7 nights. The room was clean and comfortable. The staff was friendly, professional and accomodating. It was a good location for us to visit with family who lived 7 minutes from the hotel. The breakfast had some hot choices but were mostly the same every day.
Stayed 7 nights in Nov 2025

10/10 Excellent

Domingo

Stayed 1 night in Nov 2025

4/10 Poor

Eugene, Wayne

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The tv/remote wasn’t working, tried to call the office, the phone didn’t work either. Went downstairs, only one person on duty with a lot of people checking in, so I waited to tell him my problem, to which he said he would try to come up and look at it. To his credit, he showed up, unfortunately by then we were sleeping. Breakfast was a bit crowded, not a lot to choose from. They close the dining at 9:00 am, and they make sure you know that they are closing. The access road is usually filled with 18 Wheelers parked every which way, you won’t see that in their brochure. The service people are very helpful, it was the lack of service people that was concerning.
Stayed 3 nights in Nov 2025

10/10 Excellent

David

Stayed 1 night in Nov 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, amenities
Good place to stay
Stayed 1 night in Nov 2025

10/10 Excellent

Jennifer

The staff at the front desk was a great help when we had a couple problems checking in.
Stayed 1 night in Nov 2025

8/10 Good

Kerwin

Stayed 4 nights in Nov 2025

2/10 Terrible

Isaac luan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Nov 2025

2/10 Terrible

Joseph, Jordan

Disliked: Cleanliness, staff & service, property conditions & facilities
Morning Update: at 9 am the housekeeper just opened the door and walked into my room while I was in the shower. No knock first. No warning. I hadn’t checked out. How does any establishment think this is ok?! I showed up 39 minutes before check-in started. Was told I couldn’t check in without paying an extra $30. This is after I had already upgraded to the most expensive suite they offer. The room was ready, so it wasn’t a matter of them not being able to check me in. They just wouldn’t without me paying them extra money. I refused, 10 minutes of sitting in the lobby and then I could magically check in without paying the $30 Also, the wi-fi is terrible, very slow. Speeds are - 6 Mbps down/1 Mbps up I’ve never stayed at a place that sells you a room with a blocked window. But wait, there’s more! The coffee machine still had dirty grounds left in it. I guess they don’t clean the rooms between guests. Also, let’s not forget the elevator, there’s only one and you’ll spend minutes waiting for it every time you use it.
Stayed 1 night in Nov 2025

4/10 Poor

Tim

Disliked: Cleanliness, amenities, property conditions & facilities
I reserved the room with my Discover card; they said I hadn't paid yet and had only made a reservation with a different card. Took a few minutes to get it figured out. The room is poorly lit and the floors are sticky. We have stayed here previously, and it was a much better experience.
Stayed 1 night in Nov 2025

10/10 Excellent

Daniela

Stayed 2 nights in Nov 2025

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Noce place
Stayed 1 night in Oct 2025

8/10 Good

sharilynn, Highland

Stayed 1 night in Nov 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room. Neighbor woke me uo 2 or 3 times, too loud.
Stayed 1 night in Nov 2025

10/10 Excellent

Andres

Stayed 1 night in Nov 2025

10/10 Excellent

Antonio

Disliked: Cleanliness, property conditions & facilities, room comfort
Good
Stayed 1 night in Nov 2025

2/10 Terrible

Manuel

Stayed 3 nights in Nov 2025

10/10 Excellent

Juan Carlos

Stayed 1 night in Oct 2025

4/10 Poor

Luis

Stayed 2 nights in Nov 2025

8/10 Good

Crystal

Stayed 1 night in Oct 2025

8/10 Good

Hector

Liked: Cleanliness, amenities, property conditions & facilities
Coffee
Stayed 1 night in Oct 2025

10/10 Excellent

Josue

Stayed 1 night in Oct 2025

10/10 Excellent

Thomas

Stayed 1 night in Oct 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities
Clean rooms staff all of it
Stayed 1 night in Oct 2025