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Hallmark Inn and Suites

2.0 star property

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Photo gallery for Hallmark Inn and Suites

Living area
Property video
A multi-story hotel with a modern design, featuring balconies and a gated entrance.
Standard Single Room, 1 King Bed with Sofa bed | In-room dining
A modern building with large windows and a blue-lit facade.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Air-conditioning
  • Parking available
  • 24/7 front desk

Explore the area

View in a map
6370 Interstate 35, San Antonio, TX, 78218
  • Place, Joint Base San Antonio
    ‪2 min drive‬
  • Place, James Park
    ‪3 min drive‬
  • Place, River Walk
    ‪10 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Double Room, 2 Queen Beds, Non Smoking, Housekeeping

Standard Double Room, 2 Queen Beds, Non Smoking, Housekeeping | Desk, laptop workspace, iron/ironing board

Standard Double Room, 2 Queen Beds, Non Smoking, Housekeeping

7.8 out of 10
Good
(10 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Single Room, 1 King Bed with Sofa bed

Standard Single Room, 1 King Bed with Sofa bed | Desk, laptop workspace, iron/ironing board

Standard Single Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(11 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Large Single Sofa Bed

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About this property

Hallmark Inn and Suites

This hotel features self parking, a 24-hour front desk and a TV in a common area. Other amenities include multilingual staff assistance. Housekeeping is available on request.
Hallmark Inn and Suites offers 30 accommodations with an iron/ironing board. Bathrooms include a combined bath/shower unit and complimentary toiletries. Housekeeping is offered on request and hairdryers can be requested.
During your stay at Hallmark Inn and Suites, you'll be close to San Antonio Zoo and Aquarium. Features include self-parking (surcharge).
  • Self-parking available for a fee
  • Amenities include multilingual staff and TV in a common area
  • 9 minutes by car from Frost Bank Center and 10 minutes from San Antonio Zoo and Aquarium
Hallmark Inn and Suites offers its guests multilingual staff and a television in common area. The front desk is open around the clock. For a fee, parking is available.

Smoking is allowed in designated areas at this San Antonio hotel.

Property amenities

Parking and transport

  • Parking on site (USD 2.99 per day)
  • Limited on-site self parking

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping on request
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 2.99 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Hallmark Inn and Suites Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 139 out of 232 reviews
Rating 8 - Good. 30 out of 232 reviews
Rating 6 - Okay. 25 out of 232 reviews
Rating 4 - Poor. 11 out of 232 reviews
Rating 2 - Terrible. 27 out of 232 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities
Great room, great price, courteous staff.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was very good, The rooms where in excellent condition, the staff was very friendly and professional, I would recommend the stay.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Joigairy

Liked: Cleanliness, staff & service, property conditions & facilities
Sonia was incredibly welcoming, hospitality was great, and the room was very clean. I would book here again.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

milca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was really nice, bedrooms are in good condition and comfortable. Worth it and affordable!!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Idalia

Liked: Staff & service
Disliked: Cleanliness
Was hesitant at first but the rooms were good.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
yes, great bed and cool room
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Erik

Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing & room was very tidy and clean :)
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was phenomenal!! Never had I been treated like old friends! The room was very clean and the mattresses were exceptionally comfortably!!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities
The staff were really friendly and the room was clean, the hotel is currently under going renovations but everything was clean and nice
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities
They were very accommodating. The rooms were excellent and I really love staying here will definitely stay again.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Convenient location. Totally renovated so everything is brand new. Staff are friendly and helpful. My go to in San Antonio.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Cristian

Very nice, very clean, good communication, very affordable
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

jamal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice people and helpful. So nice I added more days to my Stay
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Would recommend rooms 10/10. Super clean and real great staff. We definitely will be back.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Daisy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The outside looks rough but the rooms have been remodeled and our stay was great! Don’t let the outside appearance stop you. Staff was great ! They made you feel welcome! Will definitely be staying again our next trip!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and friendly. The staff went out of their way to make sure you felt comfortable. The room inside is very clean and nice. The outside still needs some work but they are updated the property. Overall I would stay here again.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is under new management and it shows. Everything is being updated and though it wasn't done when I was here but was done was outstanding comfortable rooms big space super friendly staff as a solo business traveler the value here was off the charts. Highly recommend!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kara

Liked: Cleanliness
We had an amazing stay! The room was spotless and they were super accommodating. We had a need for some extra towels and they were brought up right away! Definitely recommend.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean new rooms | staff is amazing | reasonable |
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Emilio

Liked: Cleanliness
Great staffing
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities
Air conditioning was great. Newly renovated rooms. 12 minute Uber to Riverwalk
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Emmanuel

Liked: Cleanliness, property conditions & facilities
Bed is big and room is amazing Bathroom is brand new
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Frank

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean. Quiet Place. Owners really nice and hospitable. I would recommend.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were recently renewed and the attention of the personal was great, will book it again
Stayed 1 night in Dec 2025
Verified

4/10 Poor

Maria

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Not so family friendly
Stayed 2 nights in Mar 2026