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Pulse Pnt Stes At Fort Sam Hou

2.5 star property

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Photo gallery for Pulse Pnt Stes At Fort Sam Hou

Studio Suite, 1 King Bed, Accessible (Communications) | Desk, laptop workspace, blackout curtains, iron/ironing board
Desk, laptop workspace, blackout curtains, iron/ironing board
Desk, laptop workspace, blackout curtains, iron/ironing board
Exterior
Point of interest

Reviews

6.8 out of 10

Popular amenities

  • Gym
  • 24/7 front desk
  • Parking included
  • Pet-friendly
  • Laundry
  • Air conditioning

Explore the area

View in a map
6900 N Interstate 35, San Antonio, TX, 78218
  • Place, Brooke Army Medical Center
    ‪4 min drive‬
  • Place, River Walk
    ‪9 min drive‬
  • Place, Alamodome
    ‪10 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪11 min drive‬

Room options

View all photos for Studio Suite

Combined shower/bathtub, free toiletries, hair dryer, towels

Studio Suite

  • Sleeps 2
  • 1 Single Bed

View all photos for Studio Suite, 1 Queen Bed with Sofa bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 1 Queen Bed with Sofa bed

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed, Accessible (Communications)

Studio Suite, 1 King Bed, Accessible (Communications) | Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed, Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, Multiple Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, Multiple Beds

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, Multiple Beds, Roll-in Shower (Communications, Mobility)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, Multiple Beds, Roll-in Shower (Communications, Mobility)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Roll-in Shower (Mobility Accessible, Communications)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Roll-in Shower (Mobility Accessible, Communications)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Accessible (Communications)

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio, 2 Queen Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds

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About this property

Pulse Pnt Stes At Fort Sam Hou

Hotel with free parking, in the vicinity of River Walk
A 24-hour fitness centre, coffee/tea in a common area and laundry facilities are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, a computer station and ATM/banking services. Weekly housekeeping is available.
Pulse Pnt Stes At Fort Sam Hou offers 72 air-conditioned accommodations with coffee/tea makers and a hairdryer. Cable televisions are provided. Full-sized fridge/freezers and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

Children aged under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Pulse Pnt Stes At Fort Sam Hou, you'll be close to San Antonio Zoo and Aquarium. You'll find features such as free WiFi in public areas and free self-parking, plus a 24-hour gym.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • WiFi for a fee
  • Amenities include a computer, laundry facilities and multilingual staff
  • On-site recreation includes a 24-hour gym and a playground
  • 11 minutes by car from River Walk and 11 minutes from Tower of the Americas
  • Cats and dogs welcome for a fee
Pulse Pnt Stes At Fort Sam Hou offers its guests a 24-hour fitness centre, multilingual staff, and coffee/tea in common area. A computer station is on site and WiFi is free in public spaces. The business-friendly Pulse Pnt Stes At Fort Sam Hou also features laundry facilities, an ATM, and a lift. Free self parking is available.

Smoking is allowed in designated areas at this San Antonio hotel.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Playground

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (122 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2004
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Full-sized refrigerator/freezer
  • Microwave

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in fee: USD 25.00
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 25.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per day, plus a deposit of USD 150 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0 per stay (rates may vary)
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 25.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and outdoor lighting
Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Pulse Pnt Stes At Fort Sam Hou Hotel
Pulse Pnt Stes At Fort Sam Hou San Antonio
San Antonio Stay Point Suites Fort Sam Houston
Pulse Pnt Stes At Fort Sam Hou Hotel San Antonio
Independent (SPHC) Pulse Pnt Stes at Fort Sam Hou
SureStay Plus by Best Western San Antonio Fort Sam Houston

Reviews

Pulse Pnt Stes At Fort Sam Hou Reviews

6.8

6.8/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness
Rating 10 - Excellent. 159 out of 504 reviews
Rating 8 - Good. 114 out of 504 reviews
Rating 6 - Okay. 85 out of 504 reviews
Rating 4 - Poor. 52 out of 504 reviews
Rating 2 - Terrible. 94 out of 504 reviews

Reviews

2/10 Terrible

Denise Luna

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was dirty and smelly. They lied about having a continental breakfast. That was one of the reasons why we booked. The pool was disgusting. When on vacation we always book if they have a continental breakfast, it’s convenient and saves us a little bit of money and time. The room was horrible. We will never book again.
Stayed 4 nights in Apr 2025

2/10 Terrible

Angelica

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poop was in my hotel room and when asked the manager about it she said the cleaner had a family emergency I was so upset and am still being charged for it
Stayed 1 night in Apr 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not the same room as we booked online. Not considering the peoples stay by letting us know it was under construction without any breakfast in the morning.
Stayed 1 night in Apr 2025

4/10 Poor

Aleksandr

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
No room service for 3 (!!!) nights stay. I requested twice with no success.
Stayed 3 nights in Mar 2025

6/10 Okay

Adriana

Travelled with family

OK STAY

It was an OK stay. Economical, hot water and good bed...thats all we needed.
Stayed 2 nights in Mar 2025

4/10 Poor

Porfirio

Travelled with family
Disliked: Cleanliness, property conditions & facilities

Keep looking

Hallways smelled horrible and dirty. Room was spacious but it was not clean at all. Bring your own toiletries as the ones provided are pretty useless. Also, they have a full kitchen, with stove and a full size fridge but nothing to go with it. No cutlery, plates, cups or anything to cook with. The TV had no remote and the front desk did not have any extras. Room was missing light bulbs and it was very dark. This room should have been at most $60 per night and not $115. They had no breakfast as they're under renovation. Would NOT stay here again. Any review rating this place over a 5 is a fake review. Only good thing I have to say about this place other than the room size was that the front desk staff was nice, otherwise, stay away.
Stayed 2 nights in Feb 2025

2/10 Terrible

Samuel

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not what expedia promoted! No breakfast. Not as nice as it says.
Stayed 2 nights in Jan 2025

10/10 Excellent

Erica

Liked: Staff & service
Stayed 4 nights in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The lady we checked in with on the first night was wonderful. My reservation was not showing up on their side and she was able to make it right and only charge us the deal we found online. The gentleman the next day was also very respectful but the lady on the third day was not the nicest. She kept acting like we didn’t have a room and asking us our room number which I understand to a point but we had already stayed two nights so there was no reason for it along with the attitude. I think we were just more taken aback because the services before were excellent. The room was clean and nicely set up but the toilet was clogged when we arrived and the bathroom faucet felt like it would fall off at any moment. The pool was well kept and the lobby areas were clean. Breakfast was not impressive but was in fact available. This is somewhere I would stay again if I needed to be in the area. It was child friendly and felt mostly secure.
Stayed 3 nights in Oct 2024

6/10 Okay

Robin

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Rooms were musky and furniture was old, comfy beds and AMAZING Staff.
Stayed 1 night in Sep 2024

10/10 Excellent

Brianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Baudel

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Nesesitan mas variedad en el almuerzo,mas shampoo y acondicionador en el baño,el baño no contaba con secador para el cabello. Personal atento y muy amable
Stayed 1 night in Sep 2024

6/10 Okay

CARLOS

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Okay place to stay. Rooms didn’t look like shown in pictures
Stayed 3 nights in Aug 2024

6/10 Okay

Monique

Travelled with family
I was okay!!!
Stayed 1 night in Aug 2024

6/10 Okay

Claudia

Travelled with family and small children
Liked: Staff & service
The room didn’t look like in the pictures in person.
Stayed 2 nights in Aug 2024

6/10 Okay

Hilda

Travelled with family
Liked: Cleanliness, room comfort

1 time Stay

The price tell you all. It is okay stay. Is an old building the carpet smells humid. The room are spacious
Stayed 1 night in Aug 2024

10/10 Excellent

Gilberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

2/10 Terrible

Jasmine

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Jessica

Stayed 1 night in Jul 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Jerry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing stay
Stayed 1 night in Jul 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Don’t waste your money

When I checked in the woman was FaceTiming and ignored me for a couple minutes, bad service but not a deal breaker. The room was SO dirty. One bed was missing sheets and I tried calling the front desk. No answer. Walk down and girl is still FaceTiming and ignoring the phone. I ask for sheets because we didn’t have them and then she starts questioning me and almost giving me a hard time for asking for some? TERRIBLE service. The photos are NOTHING like the property. It is dark, dingy, dirty, and now welcoming. Will never stay here again.
Stayed 2 nights in Jul 2024

6/10 Okay

Devin

Stayed 2 nights in Jul 2024

8/10 Good

Inocencio

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not comen
Stayed 1 night in Jul 2024

2/10 Terrible

Posha

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room we were given was dirty. The bathtub was so dirty we were unable to take a shower. We had to sleep with the curtains open with a bright security light in our faces because we couldn’t close the curtains. It served its purpose for one nights sleep. But the pictures are deceiving. For what I paid for I expected a clean room and working curtains.
Stayed 1 night in Jul 2024