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Siegel Select San Antonio

2.5 star property

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Photo gallery for Siegel Select San Antonio

Lobby
Interior
BBQ/picnic Area
Exterior
Room amenity

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
9350 Ih 10 W, San Antonio, TX, 78230
  • Place, The San Antonio Art Institute
    ‪14 min walk‬
  • Place, USAA Corporate Office Headquarters
    ‪4 min drive‬
  • Place, River Walk
    ‪13 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪10 min drive‬

Room options

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About this property

Siegel Select San Antonio

This hotel features an outdoor pool, a 24-hour fitness centre and WiFi in public areas. Self parking is free. Additionally, a business centre, conference space and dry cleaning are on-site.
Siegel Select San Antonio offers 112 accommodations with DVD players and a safe. This accommodation offers separate sitting areas. Flat-screen televisions come with satellite channels. Kitchens offer fridges, microwaves, kitchenware and utensils and coffee/tea makers. Bathrooms include a combined bath/shower unit and hairdryers.

This San Antonio hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests aged under 18 years old are not allowed in the swimming pool or fitness facility.

During your stay at Siegel Select San Antonio, you'll be close to South Texas Medical Center. Features include free self-parking, plus an outdoor pool and a 24-hour gym. This property offers pet-friendly amenities, such as an off-lead area.
  • Free WiFi
  • Free self-parking
  • Breakfast is offered for a fee
  • WiFi in some public areas for a fee
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a 24-hour gym
  • Just a 5-minute drive from South Texas Medical Center and 9 minutes from The Shops of La Cantera
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-lead area
Siegel Select San Antonio offers its guests an outdoor pool and a 24-hour fitness centre. WiFi is available in public spaces for a fee. A business centre and a meeting room are available. Event space at this hotel measures 388 square feet (36 square metres) and includes conference space. Barbecue grills, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Siegel Select San Antonio. Free self parking is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Street parking available
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Breakfast available for a fee

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • DVD player
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 388 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet (varies based on length of stay), plus a deposit of USD 25.00 per day
  • Maximum 2 (weight limit: 30 lb per pet)
  • Pets cannot be left unattended
  • An off-lead area is available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Administrative fee: USD 50.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 25.00 per day
  • Pet fee: USD 75 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9 AM to 10 PM
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Siegel Select San Antonio.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites San Antonio NW Hotel
Candlewood Suites NW Hotel San Antonio
Candlewood Suites San Antonio
Siegel Select Antonio Antonio
Sonesta Simply San Antonio NW
Siegel Select San Antonio Hotel
Sonesta Simply Suites San Antonio NW
Siegel Select San Antonio San Antonio
Siegel Select San Antonio Hotel San Antonio
Candlewood Suites San Antonio NW Medical Center

Siegel Select San Antonio Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 111 out of 373 reviews
Rating 8 - Good. 111 out of 373 reviews
Rating 6 - Okay. 61 out of 373 reviews
Rating 4 - Poor. 33 out of 373 reviews
Rating 2 - Terrible. 57 out of 373 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

4/10 Poor

Edgardo

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Sucio, mal cuidado y el servicio o es malo ya que no hacen linpieza de los cuartos y de los baños diario.NUNCA REGRESARÉ
Stayed 3 nights in Apr 2022
Verified

2/10 Terrible

rachel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not good! I wish they would refund all my money

First they could not find my reservation 2nd they charge $250 deposit and only refund $230.. 3rd they also change $75 per fee 4th the hallways smell a lot like cigarettes. 5th there was dog pee all over 6th there was crumbs all over the stained couch. 7th the table was sticky and also had crumbs. 8th the toilet clogged with only toilet paper. 9th front desk doesn’t answer the phone. 10th everything is outdated!
Stayed 2 nights in Apr 2022
Verified

10/10 Excellent

Krishna Kumar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Front desk

It was wonderful experience. Jason (front desk) was so helpful.
Stayed 3 nights in Mar 2022
Verified

10/10 Excellent

Derrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great time. No issues. Friendly staff.
Stayed 3 nights in Mar 2022
Verified

2/10 Terrible

romeo

NO RESPETAN RESERVACIONES

NO RESPETARON MI RESERVACION, OCUPARON MI HABITACION, ESTOY EN ESPERA DE MI DEVOLUCION
Stayed 1 night in Feb 2022
Verified

6/10 Okay

Christel

Liked: Staff & service, property conditions & facilities
Very basic hotel. Cleanliness could have been much better. Toilet had urine stains around the front base. Kitchen had 1 glass completely STUCK to the shelf and 2 water bottle caps visible in the garbage disposal. Bed was comfortable and it was a decent place to sleep. It served our purpose.
Stayed 2 nights in Jan 2022
Verified

6/10 Okay

Gregory

Liked: Property conditions & facilities
Me pidieron 250 $ de deposito y ya pasaron varios dias y no lo han devuelto
Stayed 1 night in Jan 2022
Verified

8/10 Good

Erica

Liked: Cleanliness, staff & service, property conditions & facilities
Nice. But room service didn’t service us. Didn’t bring new clean towels the next day. Only half a roll of toilet paper in the room. Had to go get some from front office. Other than that it was okay. Clean.
Stayed 2 nights in Dec 2021
Verified

6/10 Okay

Katherine

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
So I will start with the bad and finish on the positive. The bad I had some stains on my white comforter on the first night, my room smelled smoky even though they don't allow smoking in the hotel rooms, my coffee mugs still had coffee stains in it and some of the kitchen appliances didn't look too clean, and to top it all off I saw 2 roaches in my room. Now personally I don't do insects period. Especially roaches. Now in all fairness I never complained to the staff so maybe they would've tried to make up for any of it but I didn't want to complain I just tried to fix things on my own. Now the good. The staff is soooo nice and accommodating and when I asked for new sheets and towels my first day they immediately provided them no problem. The price wasn't bad for the room. They try very hard to keep the common areas very clean I always saw someone cleaning. The room is very spacious and does have a lot of things you would need. It was also pretty quiet. I also like that the laundry was free. And the location seems good. I'm not too familiar with the area but it seemed like it was pretty close to everything. Only 15 -20 minutes to downtown. So there's lots of positives and some negatives about this place. Hopefully that helps someone else make a decision on moving in.
Stayed 6 nights in Dec 2021
Verified

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Mixed Feelings

We thought the suite itself was nice and clean and quite spacious. Bed was great and the shower was good. Staff was very friendly and nice. Outside the suite, however, it was a different story. The carpet in the stairs was filthy, the elevator did not smell good, and there were unsavory characters hanging outside at all hours of the day and night. We felt fairly unsafe.
Stayed 1 night in Dec 2021
Verified

8/10 Good

Liliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recomendable muy limpio todo
Stayed 1 night in Dec 2021
Verified

2/10 Terrible

Jasmine

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like that they had roaches coming from everywhere. My toilet over flooded the first night. Was trash.
Stayed 5 nights in Nov 2021
Verified

2/10 Terrible

Melissa Dixon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Desperately needs updating

The hotel is in desperate need of updating. The pictures of the hotel vs real life are not even the same hotel.
Stayed 2 nights in Nov 2021
Verified

4/10 Poor

Mario

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor cleaning
Stayed 2 nights in Nov 2021
Verified

4/10 Poor

Rey

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The structure is getting old. You can feel the sway of the building. They had no extra pillows now sheets available. Towels had hair balls from other people stuck in them. There was trash and hair on the bath floor from the last guest
Stayed 1 night in Nov 2021
Verified

2/10 Terrible

Jesus

Disliked: Cleanliness, property conditions & facilities
My wife and I decided to stay here for the night. As soon as we walked in the room and turned on the light we saw roaches. More were under sink as well. Not what you expect when you pay for a hotel room. Also hotel staff came to wake us at 11:00am to tell us check out was at 11:00am when it clearly says 12:00pm on their door. I called office right away and they said they would let us stay until 12:00pm. They need to get that cleared up! But more important is that they get rid of the roaches because nobody wants to see that when they get in the room. I would not recommend this hotel and will definitely not stay here again.
Photo of bottom of sink, roaches are in back corner. See close up on other picture.
Check out time says 12:00pm, not 11:00am.
close up of roaches in corner under sink.
Stayed 1 night in Nov 2021
Verified

10/10 Excellent

JoAnn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved it

Perfect. I didn’t stay for breakfast. Newer place loved the decor. Clean and didn’t smell.
Stayed 1 night in Nov 2021
Verified

8/10 Good

Cecilia

Liked: Staff & service, amenities, property conditions & facilities
Esta muy cómodo, area tranquila con refrigerador muy grande y cocineta en la habitacion
Stayed 1 night in Nov 2021
Verified

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
The room was quite roomy and comfortable. The decor was very nice.
Stayed 1 night in Nov 2021
Verified

4/10 Poor

Everardo

Disliked: Cleanliness, amenities, property conditions & facilities
Parking lot is very dark. People parked where they shouldn’t be parked. Inside the hotel carpets were very dirty. Smelled like old buildings.
Stayed 1 night in Nov 2021
Verified

8/10 Good

Denman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend Getaway

Great as always!
Stayed 1 night in Oct 2021
Verified

6/10 Okay

Jonathan

Liked: Staff & service
Disliked: Amenities
The price was good, yet the overall clean welcoming feeling was lacking.
Stayed 2 nights in Oct 2021
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities

Cheap remodel? Hotel smelled

The check in was very quick. The hotel however had a very odd odor to it and it was worse in my room. The lobby could have been swept and mopped, there were shoe stains and broken chips scattered. The elevator (only one responded during our stay so not sure if both of them were on) had broken chips and finger smudges scattered about the first evening. Our room was on the third floor and the floor upon exiting the elevator creaked and popped when we walked over and this was the case all the way down the hallway. You could tell the floor was very uneven. The walls were thin, I could hear our neighbors and the guests above us had similar issues with the floor. Sounded like they might fall through it. This hotel seemed like it weren’t through a very quick and cheap remodel and it severely shows. The odor was a wet carpet/smoker/pet combination smell. We did not enjoy our stay and wouldn’t not recommend to anyone.
Stayed 1 night in Oct 2021
Verified

10/10 Excellent

Sylvia

My stay here was great!
Stayed 1 night in Sep 2021
Verified

2/10 Terrible

Adanary

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that it had their own kitchen area, kind of like an apartment.
Stayed 2 nights in Sep 2021