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Staybridge Suites Stone Oak by IHG

3.0 star property

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Photo gallery for Staybridge Suites Stone Oak by IHG

Outdoor pool, pool loungers
Property amenity
Free daily buffet breakfast
Exterior
Fridge, microwave, stovetop, dishwasher

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Pool
  • Pet-friendly
  • Housekeeping

Explore the area

View in a map
808 N Loop 1604 East, San Antonio, TX, 78232
  • Methodist Hospital Stone Oak
    ‪1 min drive‬
  • The Rim Shopping Center
    ‪10 min drive‬
  • Six Flags Fiesta Texas
    ‪11 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪11 min drive‬

Room options

View all photos for Suite, 2 Bedrooms, Kitchen

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 2 Bedrooms, Kitchen

8.6 out of 10
Excellent
(8 reviews)
  • 14 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Kitchen

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom, Kitchen

8.6 out of 10
Excellent
(10 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Kitchen

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom, Kitchen

9.4 out of 10
Exceptional
(6 reviews)
  • 19 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 2 Double Beds, Kitchen

1 bedroom, in-room safe, desk, iron/ironing board

Studio Suite, 2 Double Beds, Kitchen

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 1 Queen Bed, Mobility Accessible, Kitchen (Mobility, Roll-In Shower)

1 bedroom, in-room safe, desk, iron/ironing board

Studio Suite, 1 Queen Bed, Mobility Accessible, Kitchen (Mobility, Roll-In Shower)

  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Kitchen

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom, Kitchen

  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Kitchen

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom, Kitchen

  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed, Kitchen (Walk-In Shower)

1 bedroom, in-room safe, desk, iron/ironing board

Studio Suite, 1 Queen Bed, Kitchen (Walk-In Shower)

10.0 out of 10
Exceptional
(4 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, Kitchen

1 bedroom, in-room safe, desk, iron/ironing board

Studio Suite, Kitchen

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Mobility Accessible, Kitchen (Mobility, Accessible Tub)

1 bedroom, in-room safe, desk, iron/ironing board

Studio Suite, 1 Queen Bed, Mobility Accessible, Kitchen (Mobility, Accessible Tub)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Bedroom, Mobility Accessible, Kitchen (Mobility, Roll-In Shower)

1 bedroom, in-room safe, desk, iron/ironing board

Room, 1 Bedroom, Mobility Accessible, Kitchen (Mobility, Roll-In Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Bedrooms, Mobility Accessible, Kitchen (Mobility, Accessible Tub)

1 bedroom, in-room safe, desk, iron/ironing board

Room, 2 Bedrooms, Mobility Accessible, Kitchen (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed and 2 Double Beds

View all photos for Studio Suite, 1 King Bed, Kitchen

1 bedroom, in-room safe, desk, iron/ironing board

Studio Suite, 1 King Bed, Kitchen

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Mobility Accessible, Kitchen (Communications, Mobility, Roll Shwr)

1 bedroom, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Mobility Accessible, Kitchen (Communications, Mobility, Roll Shwr)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 Queen Bed, Kitchen

1 bedroom, in-room safe, desk, iron/ironing board

Studio Suite, 1 Queen Bed, Kitchen

8.0 out of 10
Very good
(13 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Staybridge Suites Stone Oak by IHG

Hotel in San Antonio with free breakfast and free local area shuttle
An outdoor pool, a 24-hour fitness centre and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free area shuttle. Additionally, a business centre, a meeting room and concierge services are on-site.
Staybridge Suites Stone Oak by IHG offers 135 air-conditioned accommodations with DVD players and a safe. LCD televisions come with premium cable channels. Accommodation at this 3-star hotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This San Antonio hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Staybridge Suites Stone Oak by IHG. During your stay, you'll be within walking distance of Ice & Golf Center at Northwoods. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • 10 minutes by car from North Star Mall and 12 minutes from The Rim Shopping Center
  • Free local-area shuttle service
  • Cats and dogs welcome for a fee
Staybridge Suites Stone Oak by IHG offers its guests an outdoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is served daily. WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and a meeting room. A library, a terrace, and barbecue grills are also featured at Staybridge Suites Stone Oak by IHG. Self parking is free.

This 3-star San Antonio hotel is smoke free.

Guests are served a free buffet breakfast daily from 6 AM to 8 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 8 AM
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Library
  • Outdoor pool

Family friendly

  • DVD player
  • Free area shuttle
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay, plus a deposit of USD 75.00 per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 176 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
This property is professionally cleaned
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Staybridge Suites Stone Oak
Staybridge Suites Stone Oak Aparthotel
Staybridge Suites Stone Oak Aparthotel San Antonio
Staybridge Suites Stone Oak San Antonio

Staybridge Suites Stone Oak by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 555 out of 973 reviews
Rating 8 - Good. 232 out of 973 reviews
Rating 6 - Okay. 86 out of 973 reviews
Rating 4 - Poor. 52 out of 973 reviews
Rating 2 - Terrible. 48 out of 973 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Dorian

Stayed 1 night in Jun 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities

Unacceptable

NEVER have I encountered a room in this condition. I would expect this from a cheap chain of hotels, not IHG. There was pet urine & feces stain throughout the carpet/furniture. Desk chair chewed up. Room was unsanitary
Bedside
Dining chairs
Desk chair
Stayed 3 nights in May 2025

10/10 Excellent

Citlalli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s a good
Stayed 2 nights in May 2025

10/10 Excellent

Jana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing the kids had fun it was comfortable, and the rooms loved it was a little apartment for our family of 5
Stayed 1 night in May 2025

8/10 Good

monique

Stayed 4 nights in May 2025

8/10 Good

Ernest

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A light outside kept blinking.
Stayed 1 night in May 2025

6/10 Okay

Amanda

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in May 2025

8/10 Good

Marisela

Stayed 1 night in Apr 2025

10/10 Excellent

Carmen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Was a great time with family to celebrate the UTSA graduation ceremony of my daughter. We will be able surprise her with a gift leave in front desk. The room is very comfortable, the rooms has great space and all things you need. The kitchen is awesome too. We only missed the texas waffles in the breakfast
Stayed 2 nights in May 2025

10/10 Excellent

Jonathan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy, the room was nice and very clean
Stayed 2 nights in May 2025

6/10 Okay

Verified traveller

Served its purpose

The room was ok. It did have a bad smell, maybe from sink…not sure where it was coming from. The bedding needed to be replaced. Asked for entire bedding including pillows, but they only brought sheets, pillow cases, and cover. Also, it took a while for requests to be brought to the room. It was nice and quiet during our stay. The breakfast was decent. Checkout at 12pm was nice as well.
Stayed 2 nights in May 2025

10/10 Excellent

Felix

Liked: Cleanliness, staff & service, property conditions & facilities
Good one
Stayed 1 night in May 2025

2/10 Terrible

Jonathan

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

troy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort

Disappointed and Not pet friendly

This property was advertised as pet friendly. We took our 2 medium size dogs. Our room smelled of urine. We had to spray to cover the smell. The pet areas were not taken care of. They had trash and a lot of debris. There were no poop bags or receptacles to throw poop away afterwards. The breakfasts were less than ideal, and that was our second reason for choosing this hotel. The hallways didn’t look like they had been vacuumed in a while.
Stayed 7 nights in May 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a great stay at this hotel. The staff was friendly and professional, the room was clean and comfortable, and the location was very convenient. I appreciated the amenities and the overall atmosphere was welcoming. Would definitely stay here again
Stayed 1 night in Apr 2025

10/10 Excellent

Susana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

2/10 Terrible

william

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

non existence stay!

did not stay at hotel, could not find signage with total traffic construction on road ! when i booked there was no exit info for hotel !. total nightmare trying ti find hotel, exspecially if not from area! Thanks for charge of non exisitence stay!
Stayed 1 night in Apr 2025

8/10 Good

Esteban

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Salvatore

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome

Great.
Stayed 1 night in Apr 2025

2/10 Terrible

Ric

Travelled with family, Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
This hotel has a good size suites nonetheless it packs a funky smell & their A/C went out on our suite. The hotel management gave us three options. Stay in the room w/o A/C, downsize from a suite of 5 to a suite of 4, or checkout. When asked about a refund they refused and referred us to Expedita. Expedia had the same results, Hotel refused to refund to Expedia as well. So, Be aware of this hotel....
Stayed 2 nights in Apr 2025

4/10 Poor

Jason

Stayed 1 night in Apr 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

kayla

Stayed 2 nights in Apr 2025

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Looks like they were short off staff i was 5 days at the hotel and just 2 of the 5 days the rooms were cleaned
Stayed 4 nights in Mar 2025

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Love room. Food was just ok
Stayed 1 night in Apr 2025