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Thompson San Antonio - Riverwalk, by Hyatt

Property class: 5 and above

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Photo gallery for Thompson San Antonio - Riverwalk, by Hyatt

Outdoor pool, open 7:00 AM to 10:00 PM, pool cabanas (surcharge)
Breakfast, lunch and dinner served
Rooftop bar
Studio Suite, 1 King Bed (Studio Suite with 1 King Bed) | Egyptian cotton sheets, premium bedding, down duvets, minibar
Egyptian cotton sheets, premium bedding, down duvets, minibar

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
115 Lexington Avenue, San Antonio, TX, 78205
  • Place, River Walk
    ‪8 min walk‬
  • Place, Shops at Rivercenter
    ‪10 min walk‬
  • Place, Henry B. González Convention Center
    ‪15 min walk‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪11 min drive‬

Room options

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, minibar

Room, 1 King Bed

9.0 out of 10
Wonderful
(38 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Riverwalk View, Roll-in Shower)

Egyptian cotton sheets, premium bedding, down duvets, minibar

Room, 1 King Bed, Accessible (Riverwalk View, Roll-in Shower)

8.8 out of 10
Excellent
(8 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Egyptian cotton sheets, premium bedding, down duvets, minibar

Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(27 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Egyptian cotton sheets, premium bedding, down duvets, minibar

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(16 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, City View

Room, 2 Queen Beds, City View | Egyptian cotton sheets, premium bedding, down duvets, minibar

Room, 2 Queen Beds, City View

9.8 out of 10
Exceptional
(7 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Riverwalk Suite with 1 King Bed

Riverwalk Suite with 1 King Bed | Egyptian cotton sheets, premium bedding, down duvets, minibar

Riverwalk Suite with 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • River view
  • 81 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Serenity Suite with 1 King Bed

Serenity Suite with 1 King Bed | Egyptian cotton sheets, premium bedding, down duvets, minibar

Serenity Suite with 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 84 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed (Studio Suite with 1 King Bed)

Studio Suite, 1 King Bed (Studio Suite with 1 King Bed) | Egyptian cotton sheets, premium bedding, down duvets, minibar

Studio Suite, 1 King Bed (Studio Suite with 1 King Bed)

10.0 out of 10
Exceptional
(8 reviews)
  • City view
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Thompson Suite with 1 King Bed

Thompson Suite with 1 King Bed | Egyptian cotton sheets, premium bedding, down duvets, minibar

Thompson Suite with 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 102 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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4.7 out of 5, Exceptional, 860 reviews
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About this property

Thompson San Antonio - Riverwalk, by Hyatt

A full-service spa, an outdoor pool and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour fitness centre, a bar/lounge and a poolside bar are on-site.
Thompson San Antonio - Riverwalk, by Hyatt offers 162 accommodations with minibars and espresso makers. Beds feature Egyptian cotton sheets, down duvets and premium bedding. 65-inch LCD televisions come with premium digital channels and pay-per-view films. Bathrooms include bathrobes, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a sauna and a 24-hour fitness centre.
Thompson Spa has 7 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open selected days.
Our customers tell us that they can't get enough of the helpful staff at Thompson San Antonio - Riverwalk, by Hyatt. During your stay, you're just a quick walk from San Antonio River. You'll find features such as free WiFi in public areas, plus a full-service spa and an outdoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi and wired Internet
  • Drinking and dining options include a restaurant, a poolside bar and a bar/lounge
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Indulge with massages, facials or aromatherapy at Thompson Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Guests have great things to say about the bar and the helpful staff
  • Within a 15-minute walk of River Walk and Shops at Rivercenter
  • Dogs welcome free of charge
  • Pet-friendly amenities are available, including food and water bowls
Thompson San Antonio - Riverwalk, by Hyatt offers its guests a full-service spa, an outdoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi and wired Internet.

A 24-hour fitness centre, spa services, and a terrace are also featured at the luxury Thompson San Antonio - Riverwalk, by Hyatt. Parking is available for a fee.

This Art Deco San Antonio hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 11:00 AM.
Landrace Restaurant – This restaurant serves breakfast, lunch and dinner.
The Moon’s Daughters – This rooftop bar specialises in Mediterranean cuisine. Open daily.
Cenote Pool Bar – On-site bar. Open selected days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Secured, covered valet parking on site (USD 63.87 per night; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 30 to 65 for adults and USD 15 to 70 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Cenote Pool Bar
  • Landrace Restaurant
  • The Moon’s Daughters

Things to do

  • 24-hour gym
  • Art gallery
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Microwave on request
  • Mini-fridge
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open select days
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (104 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 20 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2020
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 65-inch LCD TV with premium digital channels
  • MP3 dock
  • Pay films
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Microwave on request
  • Mini-fridge
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 50.0 per stay.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 29.19 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 30 to 65 for adults and USD 15 to 70 for children
  • Valet parking fee: USD 63.87 per night (in/out privileges)
  • Rollaway bed fee: USD 50.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Thompson San Antonio - Riverwalk, by Hyatt Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 701 out of 978 reviews
Rating 8 - Good. 132 out of 978 reviews
Rating 6 - Okay. 79 out of 978 reviews
Rating 4 - Poor. 31 out of 978 reviews
Rating 2 - Terrible. 35 out of 978 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Douglas, Oakland

Stayed 1 night in Jan 2026

10/10 Excellent

Daisy

Stayed 1 night in Jan 2026

10/10 Excellent

Deandre

Stayed 1 night in Jan 2026

8/10 Good

Zoran

Stayed 5 nights in Jan 2026

2/10 Terrible

Steve

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The room was not clean. Hair and dirt on floor. Asked front desk to re clean room while we were out for evening, we returned to find nothing done. They did cover valet cost however but it ruined our stay. Would not stay again.
Stayed 1 night in Jan 2026

10/10 Excellent

Kafele

Liked: Amenities
Excellent check in and out.
Stayed 1 night in Dec 2025

2/10 Terrible

yu

Disliked: Cleanliness
additional charge without notice
Stayed 3 nights in Dec 2025

2/10 Terrible

Naman

Stayed 1 night in Jan 2026

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great we only had coffee, but the free apples were delicious
Stayed 1 night in Dec 2025

2/10 Terrible

OLULANU

Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
Bad service, they forgot to pick up our laundry when we called in the morning, by evening it was still unwashed and all we got was we are sorry, we are severely understaffed. For breakfast we got to the restaurant in the hotel they told us we have to wait 2 hours, We never got to feed our children, which is quite sad for a supposed 5 star hotel For housekeeping, I requested for housekeeping to change our sheet but it wasn’t done, we ended up sleeping on dirty sheets. I was so disappointed that I checked out the next day.
Stayed 3 nights in Dec 2025

2/10 Terrible

Philip

Travelled with family
Liked: Cleanliness
Lobby smelled like sewer bad. Almost made us want to throw up. At 5:00 room wasn’t ready. We were not the only guests with rooms not ready. Looked like everyone was waiting. Went to the restaurant to have dinner while waiting and most of the menu wasn’t available for another couple of hours. The music in the restaurant was very loud and not appropriate for the clientele at that time of day. Horrible martini. No turn down service. Went to front desk to cancel the following night and was told they would credit me and they would communicate this with Expedia. Never happened. Very disappointed with this Thompson. We stay at other Thompson’s and have great experiences .
Stayed 1 night in Dec 2025

10/10 Excellent

Jorge

Stayed 2 nights in Dec 2025

4/10 Poor

Trevor

Stayed 3 nights in Dec 2025

6/10 Okay

Eric

Travelled with family
Liked: Room comfort
Not to the expectation of Thompson Hotel. Restaurant was closes, odors in arrival, bathrooms are incredibly slippery and sub par service.
Stayed 3 nights in Dec 2025

8/10 Good

Alicia, Garland

Stayed 1 night in Dec 2025

10/10 Excellent

Haven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was excellent
Stayed 1 night in Dec 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities
Room was beautiful restaurant was very good
Stayed 1 night in Dec 2025

10/10 Excellent

Terri

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel. Will return.
Stayed 2 nights in Dec 2025

8/10 Good

Tatum

Stayed 3 nights in Dec 2025

10/10 Excellent

Rey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was amazing, staff was great, and the property was overall immaculate! Definitely staying here again!
Stayed 1 night in Nov 2025

10/10 Excellent

Elizabeth, Boerne

Stayed 1 night in Nov 2025

10/10 Excellent

Jennifer

Stayed 1 night in Nov 2025

6/10 Okay

Sylvester

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Carrie

Stayed 2 nights in Nov 2025

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