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Casa Azabache

Property class: 2.5

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Photo gallery for Casa Azabache

A modern workspace with a concrete desk, a white chair, and a hat on the desk.
A kitchen with a central island, wooden stools, hanging pendant lights, and a large window with patterned glass.
A bedroom with a large bed, wooden beams, a round mirror, and a nightstand with a lamp.
A patio area with two potted plants, a hammock, and a wooden pergola.
A wooden ceiling with a hammock hanging from it.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Laundry room
  • Housekeeping
  • 24/7 front desk
  • Kitchen

Explore the area

View in a map
46 Francisco León, Barrio de Santa Lucía, San Cristóbal de las Casas, CHIS, 29250
  • Place, Santo Domingo Handicraft Market
    ‪5 min walk‬
  • Place, San Cristóbal de las Casas Cathedral
    ‪8 min walk‬
  • Place, Plaza 31 de Marzo
    ‪8 min walk‬
  • Airport, Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    ‪151 min drive‬

Room options

View all photos for Deluxe Double Room

A bedroom with a wooden bed, a nightstand with a lamp, a wooden wardrobe, and a hanging rack with towels and toiletries.

Deluxe Double Room

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room

A hotel room with two beds, a wooden headboard, a bedside lamp, and a colorful rug.

Deluxe Twin Room

  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Basic Double Room, Shared Bathroom

A bedroom with a bed, a nightstand, a lamp, and a wooden door.

Basic Double Room, Shared Bathroom

  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Suite, 1 King Bed

A bedroom with a large bed, wooden beams, a round mirror, and a nightstand with a lamp.

Deluxe Suite, 1 King Bed

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio Suite, 2 Queen Beds

A bed with white bedding, a wooden headboard, and a small wooden nightstand.

Studio Suite, 2 Queen Beds

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Similar properties

Property grounds
Hotel Hacienda Don Juan
San Cristóbal de las Casas
  • Parking included
  • Restaurant
  • Business services
  • Laundry room
4.4 out of 5, Excellent, 504 reviews
The price is €24
includes taxes & fees
6 Sept - 7 Sept
Hotel Hacienda Don Juan

About this property

Casa Azabache

Along with coffee/tea in a common area, this smoke-free hotel has a fridge in a common area and concierge services. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk and a library are on-site. Housekeeping is available on request.
Casa Azabache offers 8 accommodations, which are accessible via exterior corridors and feature a hairdryer and blackout curtains. Rooms open to patios. This individually decorated accommodation has separate dining areas and includes desks. Beds feature down duvets. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Guests can make use of the shared/communal kitchen. Bathrooms include a shower. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
During your stay at Casa Azabache, you're just a quick walk from Foro Cultural Kinoki. Features include free WiFi in public areas, plus concierge services and laundry facilities.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Within a 10-minute walk of Foro Cultural Kinoki and Santo Domingo Handicraft Market
As a guest of Casa Azabache, you'll find a library, a terrace, and tour/ticket assistance. Public spaces have free WiFi. Casa Azabache also features a garden, coffee/tea in common area, and concierge services.

This Colonial San Cristóbal de las Casas hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Library

Family friendly

  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Shared refrigerator
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 1 building
  • 2 floors
  • Colonial architecture
  • Communal living room
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Smoking not allowed
  • Some LED lighting used
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Separate dining area
  • Shared kitchen access

More

  • Access via exterior corridors
  • Desk
  • Individual decor
  • Laptop workspace
  • LED lighting

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Casa Azabache

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Casa Azabache Guesthouse San Cristobal de las Casas
Casa Azabache Guesthouse
Casa Azabache San Cristobal de las Casas
Casa Azabache Hotel
Casa Azabache San Cristóbal de las Casas
Casa Azabache Hotel San Cristóbal de las Casas

Casa Azabache Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 27 out of 50 reviews
Rating 8 - Good. 18 out of 50 reviews
Rating 6 - Okay. 2 out of 50 reviews
Rating 4 - Poor. 0 out of 50 reviews
Rating 2 - Terrible. 3 out of 50 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Nadia

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and clean hotel. Very friendly staff. The common areas are spotless.
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
It was a very central location! Didn’t like that didn’t offer breakfast at least a grab and go with early morning pickup for tours that would have been nice
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel. Very chilled and pretty location. A little noisy at night with noise from next door and the street, but not the hotel’s fault st all
Stayed 3 nights in Jul 2023
Verified review

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
No cuenta con aire acondicionado ni TV, pero el clima es fresco así que no hay tanto problema. Ofrecen agua potable, café y té todo el día. En general buena experiencia
Stayed 3 nights in Aug 2025
Verified review

6/10 Okay

Noemi

Liked: Cleanliness
Esta un poco pequeño el espacio y algo retirado de los lugares
Stayed 3 nights in Feb 2025
Verified review

2/10 Terrible

Charlie

Liked: Staff & service, amenities
Lugar tranquilo
Stayed 1 night in Jun 2024
Verified review

2/10 Terrible

Natalia

Liked: Cleanliness
Disliked: Staff & service, amenities
Es una propiedad bonita pero tiene muchos aspectos a mejorar. No pudimos descansar por el ruido del boiler a cada rato, colocado afuera de la puerta de mi habitación. No tienen cortinas para bloqueo de luz, se escucha como tocan el timbre a toda hora. Al hacer check in yo ya había pagado por esta plataforma y ellos me volvieron a cobrar y en total se me reflejó un cargo 3 veces de la misma noche de hospedaje. No respetaron que había solicitado habitación para 4 personas y éramos 3 pero me cobraron uno extra. Tardamos aprox 25 min en lograr hacer el check in porque encima que me cobraron más, no se apuraban en darme el acceso. No cuentan con estacionamiento, así que el carro queda en la calle, que es angosta. Me dieron el número del gerente para solucionar el cobro y éste fue grosero y me colgó la llamada.
Stayed 1 night in Apr 2024
Verified review

8/10 Good

diana maribel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Volvería sin duda

Lo mejor sin duda es la ubicación, cerca del andador Guadalupano y del centro histórico. El personal muy amable y atento. Las instalaciones muy cómodas, la pequeña excepción fue su calentador de agua para la ducha ya que no es continua. Pero sin duda lo recomiendo y volvería.
Stayed 6 nights in Oct 2023
Verified review

8/10 Good

diana maribel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Conveniente

En general todo estuvo muy bien, el lugar es muy bonito y tiene una excelente ubicación, a unas cuantas cuadras del andador Guadalupe. El servicio y atención fueron de lo mejor. Si acaso, lo único incómodo fue su calentador de agua de la ducha ya que no era constante. Pero de ahí en más, todo fue agradable
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Very cute hotel. Great location, close to downtown. Large room, but low ceiling. We bumped our heads a few times with the beams.
Stayed 2 nights in Apr 2022
Verified review

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastisk sted med hjælpsom personale
Stayed 3 nights in Jan 2022
Verified review

8/10 Good

Carolina

Liked: Staff & service, property conditions & facilities, room comfort

Gutes Preis-Leistungsverhältnis sofern eigenes Bad

Einfaches aber schönes und gut gelegenes Hostel. Sehr ruhige Zimmer, sofern man eines im Innenhof hat. Es hiess zwar, dass das Badezimmer nur mit einem anderen Zimmer geteilt wird; letztendlich aber hat auch das Personal, sowie andere Gäste die früher angereist oder später abgereist sind das gleiche Badezimmer genutzt. Kostenlose Wasserspender und Möglichkeit was zu kochen.
Stayed 2 nights in Nov 2021
Verified review

6/10 Okay

Laura

Liked: Cleanliness, staff & service
Disliked: Room comfort

Bonito y amables, mala insonorozacion

El staff es muy amable y te ayudan con todo. el hotel es muy bonito y nuevo. sin embargo nos tocó la habitación de la entrada y no existe nada de insonorización por lo que se oia absolutamente todo y no pudimos dormir. fueron muy amables y como estaba lleno y no nos podian ofrecer otro cuarto, nos reembolsaron la segunda noche y nos cambiamos de hotel. recomiendo solicitar un cuarto al fondo o la habitacion de arriba porque en ese caso lo recomendaria mucho
Stayed 2 nights in Oct 2021
Verified review

10/10 Excellent

Karim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb from A to Z!

I dont know where to start but even before checking in i felt welcomed. The staff were super friendly and professional and treated me like family. The one only disadvantage was that the surrounding was a bit noisy. In short, amazing stay ,amazing price, amazing staff
Stayed 1 night in May 2021
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
This was a great and easy place to stay. Very independent. 1 communal kitchen. No restaurant service. 24h opened. We stayed in the suite which was spacious and with a very comfortable bed. Since it is in the “attic” it was a bit low for my tall husband. Great for a week stay!
Stayed 2 nights in Feb 2021
Verified review

10/10 Excellent

Manuel Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal muy amable, ubicacion muy buena facil de acceso a zonas de san cristobal, y condicones del establecimiento percetas.
Stayed 4 nights in Jan 2021
Verified review

8/10 Good

indra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

The place is beautiful, but our first 3 days were a bit noisy. it was surprisingly loud, due to other guests. The staff was very kind. We stayed in the suite, and it has a nice view; if you're a little taller than standard height, mind your head due to lower ceiling. besides that, it was all good. It's a great location, 10 minutes walking to the main plaza. Hot water all the time, and a little kitchen area if you need something. I'd recommend to bring your own water. They provided us with parking, which it was very helpful.
very nice little patio
stair to the suite
Stayed 5 nights in Sep 2020
Verified review

8/10 Good

Beny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amigable y tranquilo, ideal para descansar, instalaciones limpias y excelente atención.
Stayed 5 nights in Sep 2020
Verified review

10/10 Excellent

Mahe

Liked: Staff & service, amenities, property conditions & facilities
L'accueil est excellent petit plus pour ingrid qui est adorable et toujours prete a nous aider. Proprete impeccable .patio tres agreable il setait necessaire de faire un effort pour le coin cuisine un peu rustique
Stayed 7 nights in Feb 2020
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente lugar

La habitación muy cómoda, las instalaciones muy limpias, el personal muy amable y atento. Tuvimos pronlemas los primeros dias con el agua de la regadera pero lo solucionaron en cuanto les comentamos.
Stayed 5 nights in Feb 2020
Verified review

10/10 Excellent

Cesar Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buen lugar.

Fue una gran experiencia, el lugar está muy cerca de los puntos de mayor interés de San Cristobal de las Casad, las habitaciones tienen buena decoración y el precio es muy accesible, para mi es la mejor opción entre calidad precio.
Stayed 1 night in Jan 2020
Verified review

10/10 Excellent

Maya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Súper recomendable

Un lugar súper recomendable. Muy cerca del centro, tranquilo, amigable y recientemente abrieron una cafetería anexa muy rica. La habitación del segundo piso lindisíma.
Stayed 3 nights in Sep 2019
Verified review

2/10 Terrible

Gloria

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No vale la pena el precio

En relación habitación- precio es mala; las habitaciones están mal diseñadas, en el cuarto la cama muy baja, picaba mucho la sabana, todo siento que era muy frágil, los acabados eran malos, en el baño fue lo peor te sentabas en el escusado y pegaba la cara con el lavababo, y se movía, los jabones, el shampoo esas simples cosas, el precioes excesivo para el hotel definitivamente.. ademas la señora que te atiende, te da una serie de reglamentos, que estoy de acuerdo pero hay maneras de decirlo
Stayed 2 nights in Sep 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cómoda y bien ubicada estancia en San Cristobal

Muy bien todo y muy recomendable, buen trato y amabilidad
Stayed 4 nights in Jul 2019