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Hotel Tierra Maya

3.0 star property

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Photo gallery for Hotel Tierra Maya

Property entrance
Quadruple Room | Desk, soundproofing, free WiFi
Porch
Reception
Property entrance

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Business services
  • Laundry room
  • Housekeeping

Explore the area

View in a map
Almolonga 28, San Cristóbal de las Casas, CHIS, 29250
  • Place, Santo Domingo Handicraft Market
    ‪10 min walk‬
  • Place, San Cristóbal de las Casas Cathedral
    ‪11 min walk‬
  • Place, Arches of Carmen
    ‪13 min walk‬
  • Airport, Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    ‪128 min drive‬

Room options

View all photos for Single Room

Single Room | Desk, soundproofing, free WiFi

Single Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Quadruple Room

Quadruple Room | Desk, soundproofing, free WiFi

Quadruple Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Triple Room

Triple Room | Desk, soundproofing, free WiFi

Triple Room

  • Sleeps 6
  • 3 Double Beds

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About this property

Hotel Tierra Maya

Hotel in San Cristóbal de las Casas with free parking
This hotel features a restaurant, dry cleaning and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, a computer station, express check-in and express check-out are on-site.
Hotel Tierra Maya offers 7 accommodations with complimentary bottles of water and free toiletries. This accommodation offers separate sitting areas and includes desks. 32-inch flat-screen televisions come with cable channels.

Bathrooms include a shower. This San Cristóbal de las Casas hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

During your stay at Hotel Tierra Maya, you're just a quick walk from Na Bolom Cultural Museum. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Within a 10-minute walk of Na Bolom Cultural Museum and Foro Cultural Kinoki
  • Airport shuttle service available for a fee
There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Tierra Maya. Free self parking is available.

Smoking is allowed in designated areas at this 3-star San Cristóbal de las Casas hotel.

Hotel Tierra Maya has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Terrace

Spa

  • Massage

More

  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Desk
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: 11 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
The front desk at this property is open daily from 7 AM - 11 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

HOTEL TIERRA MAYA San Cristobal de las Casas
TIERRA MAYA San Cristobal de las Casas
TIERRA MAYA Cristobal las Cas
HOTEL TIERRA MAYA Hotel
HOTEL TIERRA MAYA San Cristóbal de las Casas
HOTEL TIERRA MAYA Hotel San Cristóbal de las Casas

Hotel Tierra Maya Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 11 out of 17 reviews
Rating 8 - Good. 4 out of 17 reviews
Rating 6 - Okay. 1 out of 17 reviews
Rating 4 - Poor. 0 out of 17 reviews
Rating 2 - Terrible. 1 out of 17 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Miriam, San Diego, CA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I like the room and staff but the hotel is not near od the main point of tourism.
Stayed 6 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2018

10/10 Excellent

Vero, Houston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice cozy hotel

Staff was very nice, will help with suggestions about places of interest around the town, and even check road conditions with local authorities for us ( it was raining!) to make sure we could make it thru! We definitely loved our stay and will be back!
Stayed 4 nights in Jun 2017

10/10 Excellent

Rober

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente servicio en todos los aspectos
Stayed 1 night in Nov 2023

6/10 Okay

Juan Manuel

Liked: Staff & service, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar y el personal muy atento aparte cuenta con estacionamiento que es difícil de encontrar en san Cristobal, el centro únicamente se encuentra a 5 cuadras
Stayed 1 night in Nov 2019

8/10 Good

Gerardo

Liked: Cleanliness, property conditions & facilities, room comfort

Bonito lugar y comodo

Excelente lugar muy tranquilo, limpio, cómodo. Sin embargo la única sugerencia es que tengan al menos para vender botellas de agua por que no tenían nada para tomar a excepción de ello todo bien.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

10/10 Excellent

Jaime ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

8/10 Good

Ana Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2019

8/10 Good

Paulina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

RODOLFO ABIRAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Volveria a regrear

Toatalmente recomendado con un servicio de excelencia, a pesar de que es pequeño su espacio es lo suficientemente acogedor
Stayed 9 nights in Jul 2017

10/10 Excellent

Rosy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena ubicación

Tiene buena ubicación, es un hotel pequeño pero muy agradable y confortable para descansar, habitaciones muy limpias y camas súper cómodas. Excelente atención del personal.
Stayed 4 nights in Jul 2017

10/10 Excellent

Gabriela, Ciudad de México

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente servicio

Muy agradable, el desayuno fue lo más rico que comí en Chiapas, muy amable todo el personal, realmente descanse mucho en la habitación.
Stayed 3 nights in Jun 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No respetaron la reserva pagada.

Tierra Maya no respeto la reservación aún que fue pagada con 2 meses de anticipación, al llegar al destino me avisan que me re ubicaron en otro hotel "La Casona" el cual fue pésimo, incomodo, frío e incómodo. Debo decir que el gerente de Tierra Maya" se porto muy amable y dispuesto a ayudar con la reubicación y cubrió el costo de la nueva habitación y del estacionamiento. Más la experiencia fue desagradable por no haber respetado la reservación confirmada y pagada.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

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