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Uvence Arte + Hotel

4.0 star property
VIP Access

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Photo gallery for Uvence Arte + Hotel

Property entrance
Exterior
Front of property – evening/night
Daily full breakfast (MXN 210 per person)
Superior Room | Premium bedding, down duvets, Select Comfort beds, in-room safe

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking included
  • Breakfast available
  • Room service
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
Presidente Carranza 14a, Revolucion Mexicana, San Cristóbal de las Casas, CHIS, 29220
  • Place, Na Bolom Cultural Museum
    ‪7 min walk‬
  • Place, Ex-Convent of Santo Domingo
    ‪11 min walk‬
  • Place, San Cristóbal de las Casas Cathedral
    ‪15 min walk‬
  • Airport, Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    ‪83 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Uvence Luxury Suite

Uvence Luxury Suite | Premium bedding, down duvets, Select Comfort beds, in-room safe

Uvence Luxury Suite

10.0 out of 10
Exceptional
(1 review)
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room | Premium bedding, down duvets, Select Comfort beds, in-room safe

Superior Room

  • 55 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Uvence Arte + Hotel

Colonial hotel with 24-hour front desk and coffee shop/cafe
Along with a restaurant, this hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference centre, a coffee shop/cafe and coffee/tea in a common area.
Uvence Arte + Hotel offers 8 accommodations, which are accessible via exterior corridors and feature fireplaces and a safe. Each accommodation is individually furnished and decorated. Select Comfort beds feature down duvets and premium bedding. 43-inch plasma televisions come with premium cable channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

This San Cristóbal de las Casas hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

During your stay at Uvence Arte + Hotel, you're just a quick walk from Na Bolom Cultural Museum. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine and garden views while dining at Agapandos
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Within a 10-minute walk of Na Bolom Cultural Museum and Galeria Studio Cerrillo
  • Airport shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

WiFi is free in public spaces. A library, a terrace, and multilingual staff are also featured at the boutique Uvence Arte + Hotel. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Colonial San Cristóbal de las Casas hotel.

For a fee, guests can enjoy a full breakfast daily from 7:30 AM to noon.
Agapandos – Overlooking the garden, this restaurant specialises in international cuisine and serves breakfast, brunch, lunch and light fare. Guests can enjoy al fresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:30 AM to noon for a fee: MXN 210 for adults and MXN 210 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Agapandos

Things to do

  • Art gallery
  • Books
  • Designer stores
  • Library
  • Shopping

Family friendly

  • Laundry facilities
  • Living room
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared refrigerator

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Hardwood flooring in public areas
  • No lift
  • Raised toilet seat (50 centimetre high)
  • Smooth flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 floor
  • Banquet hall
  • Built in 2002
  • Colonial architecture
  • Communal living room
  • Designated smoking areas
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Down comforter
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch plasma TV with premium cable channels

Food and drink

  • Champagne service
  • Limited room service

More

  • Access via exterior corridors
  • Fireplace
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Day (1 January) Gala Dinner per adult: MXN 1999
  • New Year's Day (1 January) Gala Dinner per child: MXN 999 (from 8 to 13 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately MXN 210 for adults and from MXN 210 for children
  • Airport shuttle fee: MXN 2124 per vehicle (return)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Uvence Arte + Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Parador Juan Dios
Hotel Parador San Juan de Dios
Parador Juan Dios
Parador San Juan de Dios
Uvence Arte Hotel San Cristobal de las Casas
Uvence Arte Hotel
Uvence Arte San Cristobal de las Casas
Uvence Arte + Hotel San Cristobal De Las Casas
Hotel Parador San Juan Dios
Uvence Arte + Hotel Hotel
Uvence Arte + Hotel San Cristóbal de las Casas
Uvence Arte + Hotel Hotel San Cristóbal de las Casas

Reviews

Uvence Arte + Hotel Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness
Rating 10 - Excellent. 46 out of 63 reviews
Rating 8 - Good. 13 out of 63 reviews
Rating 6 - Okay. 3 out of 63 reviews
Rating 4 - Poor. 0 out of 63 reviews
Rating 2 - Terrible. 1 out of 63 reviews

Reviews

10/10 Excellent

Jesus Gerardo Rodriguez

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
If you're looking for a good hotel to stay in San Cristobal, look no further. This place was amazing! The quality of the rooms, the staff and the food... priceless!
Stayed 6 nights in Jun 2025

10/10 Excellent

Irene

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
very safe, they walk the property often, man entrance has a guard of sort and it's quiet away from plaza
Stayed 5 nights in Nov 2022

10/10 Excellent

KAROL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was certainly one of the best experiences I have had in a long time. I have traveled world-wide and the service in this small, peaceful, and beautiful hotel can compare with any hotel in the large resorts in any country. I highly recommend it. The service was exceptional.
Stayed 1 night in Aug 2022

10/10 Excellent

Christopher

Stayed 2 nights in Jun 2022

2/10 Terrible

Raul

Stayed 1 night in Oct 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2019

8/10 Good

Krista, Calgary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very large spacious rooms and the grounds were beautiful. The negative would be that it's a smaller hotel (only ~20 rooms) and the restaurant often feels empty and doesn't offer fast/light menu options like a sandwich. The nearest restaurant was a 15 min walk.
Stayed 6 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Gringos beware.

Beautiful hotel. Great garden. Super atmosphere. A dream come true ? Almost, were it not for 1. at check-out time no staff speaking English was available to clarify issues with bill 2. two unmarked steps in the main room which easily can lead to injuries due to falls in an unfamiliar dark room However, would I stay again ? YES

10/10 Excellent

sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Susana, U.S.A.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Better than Home

Everything about this hotel stay is superb. The location (although not downtown, is better as it is very quiet) and a 15 minute walk or a very short (US$3.00) taxi ride to the hustle and bustle of the center of San Cristobal. The hotel is beautiful, the grounds are lush and the staff is excellent. I give this hotel an A+. I would not change a thing about this hotel.

10/10 Excellent

Lysette

Stayed 1 night in Jul 2025

10/10 Excellent

CARLOS ANTONIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Agradable sorpresa

Lugar muy bonito , fresco y verde . Habitaciones muy modernas pero a la vez acogedoras .
Stayed 1 night in Jun 2025

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

PHILIPPE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bel endroit calme avec de superbes chambres,juste nous sommes arrivés tôt,refus catégorique peu commercial de prendre une douche avant l'heure légale,3pm du check in ,ou il fallait acquitter 75%du prix payé,dommage le reste était parfait
Stayed 1 night in Apr 2025

10/10 Excellent

Carlos David

Stayed 1 night in Mar 2025

10/10 Excellent

Miguel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Encantador lugar!! Toda una experiencia. Hermosa decoración mucho espacio, muy cálida.
Stayed 1 night in Mar 2025

6/10 Okay

Fernando

Travelled with group
Liked: Cleanliness

Falta de mantenimiento en la calefacción

La habitación en cuestión de limpieza bien, pero hacía frío y la calefacción nunca funcionó aún cuando diariamente decían que la estaban checando. La chimenea solo la prendí para probarla pero olía mucho a gas por mala combustión y tampoco la pudieron arreglar. El gerente nunca apareció para hacerle los comentarios.
Stayed 3 nights in Jan 2025

10/10 Excellent

Octavio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended!

The place Is really beautiful, the gardens aré a dream and the rooms aré great... Little details with maintenance, but nothing that could cause the guest to feel uncomfortable, however the whole experience would be a 10 if It weren't for that.
Stayed 1 night in Mar 2025

10/10 Excellent

Maricruz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio
Stayed 1 night in Feb 2025

10/10 Excellent

Ulised

Stayed 2 nights in Dec 2024

10/10 Excellent

Bernardo Javier Diaz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Daniela

Stayed 1 night in Jul 2024

10/10 Excellent

Julieta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limpia y segura
Stayed 1 night in Sep 2024

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar hermoso para hospedarse , tranquilo, la decoración y el buen gusto presente en cada lugar, jardines hermosos para disfrutar
Stayed 1 night in Oct 2024

10/10 Excellent

Allan Yair

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Sep 2024