6/10 Okay
Genevieve
Travelled with group
18 Aug 2025
Disliked: Cleanliness, staff & service, property conditions & facilities
The staff is doing the bare minimum, looks unprofessional, and the bathroom in the room smells like pee. When I asked the staff if they could clean it, they said they only refresh the room when you leave, so you will not have clean towels or sheets anytime soon. Super noisy. You can hear the jazz band playing in your room, and hear every conversation with your plug in your ears, courtesy of the hotel. The lame AC sounds too. Only you can sleep there while drunk. To check in or out is an adventure. The staff do not know or have ever seen what white glove treatment is; they do not believe in it, and they are too jealous to care. I went for the interior design, and that will never disappoint you. Another cool thing is the speakers in the room. No phone in the room. You need to use your phone to call or text them. They overcharge you in advance. You have to say WTH is this? Like I say, the staff have zero education of any type.
Genevieve
Stayed 1 night in Aug 2025
