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Balmoral Suites

3.5 star property
VIP Access

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Photo gallery for Balmoral Suites

Breakfast, lunch and dinner served
Presidential Suite, 1 King Bed | Living room
Suite Gales | View from room
Family Room, 2 Bedrooms | Bathroom | Free toiletries, hair dryer, towels, soap
Suite Gales | In-room safe, individually decorated, individually furnished, desk

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Central Ave, between 7th and 9th St, San José
  • Place, Morazan Park
    ‪2 min walk‬
  • Place, National Theater of Costa Rica
    ‪3 min walk‬
  • Place, National Museum of Costa Rica
    ‪6 min walk‬
  • Airport, San José (SJO-Juan Santamaría Intl.)
    ‪29 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Junior Suite, 2 Bedrooms

Junior Suite, 2 Bedrooms | In-room safe, individually decorated, individually furnished, desk

Junior Suite, 2 Bedrooms

7.0 out of 10
Good
(2 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Family Room, 2 Bedrooms

Family Room, 2 Bedrooms | In-room safe, individually decorated, individually furnished, desk

Family Room, 2 Bedrooms

  • City view
  • 90 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed and 2 Double Beds
  • Free Wi-Fi

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | In-room safe, individually decorated, individually furnished, desk

Presidential Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite Gales

Suite Gales | In-room safe, individually decorated, individually furnished, desk

Suite Gales

  • City view
  • 49 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite Belford

Suite Belford | In-room safe, individually decorated, individually furnished, desk

Suite Belford

  • City view
  • 74 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Suite 514

Suite 514 | In-room safe, individually decorated, individually furnished, desk

Suite 514

  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Similar properties

Flat-screen TV
Balmoral Hotel San José CR, Historic District
Carmen
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
4.0 out of 5, Very good, 1,000 reviews
The price is €100
includes taxes & fees
9 Jun - 10 Jun
Balmoral Hotel San José CR, Historic District

About this property

Balmoral Suites

This smoke-free hotel features an attached winery, a restaurant and a 24-hour fitness centre. Free breakfast (local cuisine), free WiFi in public areas and free valet parking are also provided. Other amenities include 2 coffee shops/cafes, a conference centre and a business centre. Change of towels is available on request
Balmoral Suites offers 116 air-conditioned accommodations with a safe and coffee/tea makers. Each accommodation is individually furnished and decorated. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
During your stay at Balmoral Suites, you're just a quick walk from Pre-Colombian Gold Museum. Features include free breakfast, free WiFi in public areas and free valet parking.
  • Free local cuisine breakfast served daily
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy local and international cuisine while dining at EL PATIO DEL BALMORAL
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes a 24-hour gym
  • Steps from Morazan Park and National Theater of Costa Rica
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
A winery is on site. There's a restaurant on site, along with 2 coffee shops/cafes. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A business centre and 7 meeting rooms are available. A 24-hour fitness centre, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Balmoral Suites. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 3.5-star San José hotel is smoke free.

Guests are served a free local cuisine breakfast daily from 6:00 AM to 11:00 AM.
EL PATIO DEL BALMORAL – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Free secured valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free local cuisine breakfast available daily 6:00 AM to 11:00 AM
  • 2 coffee shops/cafes
  • A restaurant

Restaurants on site

  • EL PATIO DEL BALMORAL

Things to do

  • 24-hour gym
  • Shopping centre
  • Winery

Family friendly

  • In-room cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Lift (81 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 7 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night, plus a deposit of USD 200 per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 7 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 40 per vehicle (one-way, maximum occupancy 4)
  • Pet deposit: USD 200 per stay
  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Balmoral Suites offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 7 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Balmoral Premium Rooms Hotel San Jose
Balmoral Premium Rooms Hotel
Balmoral Premium Rooms San Jose
Balmoral Suites Hotel
Balmoral Premium Rooms
Balmoral Suites San José
Balmoral Suites Hotel San José

Balmoral Suites Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 17 out of 43 reviews
Rating 8 - Good. 10 out of 43 reviews
Rating 6 - Okay. 7 out of 43 reviews
Rating 4 - Poor. 2 out of 43 reviews
Rating 2 - Terrible. 7 out of 43 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, amenities
Staff did everything possible to make sure we were taken care of and comfortable.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was excellent and Breakfast wonderful
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the atrium restaurant. The building is beautiful and a perfect place to relax after an airport travel journey.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Gargi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for a night and it was clean , location was perfect to walk around the city and staff were nice.
Verified

8/10 Good

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great, however a bar was advertised but the bar was only open for special occasions. We had a junior suite with 2 bedrooms. A suite implies a “sitting area” but the room was just a bathroom, hallway and 2 bedrooms. Nowhere to “hang out”. The parking was really nice and easy to get your car whenever you needed it.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfy stay

Great spot in the heart of San Jose . Good Valet who took care of the car and luggage. The room was clean and we had a good meal in the hotel restaurant.
Stayed 1 night in Jan 2023
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Dec 2023
Verified

6/10 Okay

Raymond

Rooomd are clean, but the breakfast sucked
Stayed 2 nights in Nov 2024
Verified

2/10 Terrible

Ruth

Disliked: Amenities
They overcharged me and when I tried to resolve, they kept writing my card details and email down saying the accountant will process it at checkout. At checkout February 1, they did the same thing and said I should receive it on the following Tuesday, February 3. I never received my refund. I sent them a WhatsApp text on February 11 and till today they never responded nor gave me my refund of $118.52.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities
Lits confortables
Stayed 1 night in Aug 2022
Verified

4/10 Poor

Daniel

Liked: Cleanliness, staff & service, amenities
The hotel is physically located in the historical district, easy walking distance to key tourist hot spots. Issues with hotel room, each day was an adventure to get in the room, sometimes 2 or 3 visits was needed to get in my room, every time I took a shower, the fire alarm was being activated, loose hinge screws on primary room closet door, issue with toilet flushing water level, it needed me to add 2-3 liters of water in order not to get the sewer smell in the bathroom.
Stayed 6 nights in Jan 2025
Verified

6/10 Okay

Anand

Liked: Room comfort
Disliked: Cleanliness, staff & service
The toilet had black spots under the rim. The coffee pot was not clean either
Stayed 1 night in Nov 2022
Verified

6/10 Okay

yana

Liked: Staff & service, property conditions & facilities
Our room was not prepared properly. Took multiple calls to fix issues. The two-room suite did not have coffee maker not mini fridge. WiFi signal was not reachable in the room we have stayed.
Stayed 2 nights in Dec 2023
Verified

6/10 Okay

G

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Room 506 -- King size bed with headboard not attached. Not attached to the bed or the wall. End table on one side of the bed only. Cheap as heck HVAC. When the temperature rises and the digital thermostat triggers the a.c.it sounds like the inside of a wind tunnel. Couldn't the hotel have afforded an a.c.system with graduated/adjustable fan speeds? And the room key card needs to be inserted in a receptacle by the door to permit the lights to work. Really?
Stayed 2 nights in Aug 2018
Verified

4/10 Poor

James Brian

Liked: Cleanliness, staff & service
I had called tthe hotel to confirm my 8 day reservation in the Presidential Suite 2 days prior, and the hotel front desk confirmed it. Also told them that my flight did not arrive until 8: 40 p.m. and confirmed a late check in. On arrival at the hotel, I was told the Suite was occupied, and they gave me a lame excuse that someone else had booked it through Expedia two days after I did, and had arrived earlier. Truth is they re-sold it for more money and gave me a smaller room no refund.
Stayed 8 nights in Dec 2022
Verified

6/10 Okay

OTTO

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
En si la ubicación del hotel no fue de mi agrado. Pocas opciones del desayuno-muy limitado el servicio
Stayed 5 nights in Apr 2023
Verified

6/10 Okay

Kalyn

Liked: Cleanliness
Disliked: Amenities
No hot water
Stayed 1 night in May 2022
Verified

8/10 Good

steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
would have given a better rating, but the covid test that I scheduled ahead of time was somehow lost in the shuffle, as well as my pre-booked ride to the airport. Other than that, I would stay again. Great location and the Belford Suite was perfect for us!
Stayed 2 nights in Mar 2022
Verified

8/10 Good

Ryan

Liked: Cleanliness, amenities, property conditions & facilities
It took over an hour to check in because they had no record of my reservation from expedia. After talking directly with expedia they were able to check me in and gave me a room upgrade. The room itself was very clean and inviting.
Stayed 1 night in Dec 2021
Verified

10/10 Excellent

Rondalynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to go.

Very nice rooms, good food. Off a long road to get there. We did ut in a little car, lots of bumps. Good activities on site.
Stayed 3 nights in Dec 2021
Verified

8/10 Good

JOHNNY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien buena ubicación y buen desayuno
Stayed 3 nights in Jun 2021
Verified

8/10 Good

YVES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

La suite junior nous a bien plu!

Emplacement idéal. Parking gratuit voiturier super efficace pour les jeu de taquin. Appartement avec 2 chambres idéal en famille. Très calme malgré l emplacement. Juste un problème à l accueil hôtel. Com n aurait selon la réceptionniste pas communiquer qu on était 3. Il a fallu montrer la preuve. Cela crée un doute sur le sérieux de l établissement où celui d’hôtel. Com. Dommage .
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Pena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended

The hotel is located in the heart of the city where everything is at your door. The room was extremely big with a king bed. It was very clean and comfortable. The only thing that was not was the shower head. The water pressure was strong but the shower head was terrible and with the pressure, the water pinched my skin. Not comfortable. Besides that, everything was great!
Stayed 2 nights in Oct 2019
Verified

10/10 Excellent

Humberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would say they have a really friendly staff. As far as I can recall I didn’t dislike anything..
Stayed 3 nights in Oct 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing, great hotel, very impressed! Super clean, great staff and right in the middle of the city!
Stayed 1 night in Apr 2019