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Socialtel Maderas

3.0 star property

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Photo gallery for Socialtel Maderas

Outdoor pool, pool loungers
Free WiFi, bed sheets
Terrace/patio
Business centre
Private Teepee, Shared Bathroom | Free WiFi, bed sheets

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Business services
  • Bar

Explore the area

View in a map
Empalme de Marsella, Playa Maderas,200, mts al norte, San Juan del Sur, 48600
  • Place, Playa Marsella
    ‪13 min walk‬
  • Place, Maderas Beach
    ‪16 min walk‬
  • Place, San Juan del Sur Beach
    ‪10 min drive‬

Room options

View all photos for Compact Private Room, Shared Bathroom

Free WiFi, bed sheets

Compact Private Room, Shared Bathroom

  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Private Teepee, Shared Bathroom

Private Teepee, Shared Bathroom | Free WiFi, bed sheets

Private Teepee, Shared Bathroom

10.0 out of 10
Exceptional
(1 review)
  • 8 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room (Queen), Private Bathroom

Free WiFi, bed sheets

Standard Room (Queen), Private Bathroom

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Premium Suite, Terrace

Free WiFi, bed sheets

Premium Suite, Terrace

  • 34 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite

Suite | Free WiFi, bed sheets

Suite

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Socialtel Maderas

This hostel features an outdoor pool, a restaurant and a bar/lounge. WiFi in public areas is free. Additionally, a microwave in a common area, a fridge in a common area and a business centre are on-site.
Socialtel Maderas offers 84 accommodations with fans. This San Juan del Sur hostel provides complimentary wireless Internet access. Bathrooms include a shower with a rainfall showerhead. Housekeeping is provided on a daily basis.
Recreational amenities at the hostel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Socialtel Maderas, you'll be within walking distance of Maderas Beach. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include a business centre, convenience store and laundry facilities
  • On-site recreation includes yoga classes
  • Within a 15-minute walk of Maderas Beach and Playa Marsella
There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a business centre on site.

WiFi is free in public spaces. An outdoor pool, a library, and a terrace are also featured at Socialtel Maderas.

Smoking is allowed in designated areas at this Art Deco San Juan del Sur hostel.

For a fee, guests can enjoy a local cuisine breakfast daily from 8:00 AM to 11:00 AM.
Socialtel Maderas has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Limited on-site parking

Food and drink

  • Daily local cuisine breakfast available 8:00 AM to 11:00 AM for a fee: USD 9 for adults and USD 9 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Beach yoga
  • Billiards/pool table
  • Library
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Grocery/convenience store
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Shared microwave
  • Shared refrigerator

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Terrace

Accessibility

  • No lift

More

  • Art Deco architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private or shared bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

More

  • Fan

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Socialtel Maderas

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately USD 9 for adults and from USD 9 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Selina Maderas Hostel San Juan del Sur
Selina Maderas Hostel
Selina Maderas San Juan del Sur

Socialtel Maderas Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 25 out of 50 reviews
Rating 8 - Good. 10 out of 50 reviews
Rating 6 - Okay. 9 out of 50 reviews
Rating 4 - Poor. 2 out of 50 reviews
Rating 2 - Terrible. 4 out of 50 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay. Staff were nice and helpful. The restaurant had decent option. The place is far from town but they have shuttles running, and you’re right next to Maderas Beach.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

cesar

Liked: Cleanliness, staff & service, property conditions & facilities
this is nice place you can feel is in harmony customer service very good overall is a good place to stay 10 15 minute drive to the beach, Madera
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and amazing people the place is overall nice and clean well Maintain and the staff is very helpful and knowledgeable.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Soudabeh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff, nicely designed in the nature

Relaxing atmosphere, comfortable, one of few places that has hot shower in San Juan del Sur.
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Jorge Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i liked the kindness and service of the staff as well as the variety of food offered by them
Stayed 2 nights in Oct 2022
Verified

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff and location

The hotel is really close to Playa Maderas wich is great, it just opened about two weeks ago but the facilities are in great shape, it still needs some finishing touches but overall it was a very pleasant stay. Loved the breakfast buffet although it would be better if you can include that in the room price.
Stayed 1 night in Dec 2017
Verified

8/10 Good

Melika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Selena was a really nics experience. Make sure you ask for fresh towels and to clean your room. Very nice staff.
Stayed 8 nights in Nov 2024
Verified

10/10 Excellent

Christopher

Liked: Property conditions & facilities
A
Stayed 1 night in Jan 2025
Verified

6/10 Okay

Diego

Disliked: Staff & service, amenities, property conditions & facilities
Staff is not well trained and didnt know its amenities. Place looked dirty and not well maintained. Breakfast ok.
Verified

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities
Disappointed the room at the top of the hill (unique room) didn’t have running water to shower in the evening or morning. Very short periods only.
Stayed 1 night in Apr 2024
Verified

4/10 Poor

Antonella

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad service, horrible check in, bad room swaps. List goes on…
Stayed 4 nights in Apr 2023
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities

Nice place reasonably priced and tasty food.

Common areas especially communal kitchen, dining area not cleaned well. Library full of spiders and not cleaned. My room had wooden shutters and no glass on the windows. Spider found in room, had to buy insecticide. Concrete floors no rugs. Good air conditioning.
Stayed 9 nights in Dec 2023
Verified

4/10 Poor

Julie

Disliked: Cleanliness, staff & service, room comfort

Not clean, too expensive

Very disappointing! We stay at Selina in Granada and we loved our stay so we decided to stay in Selina Maderas. The employees were not really welcoming, always on their phone. We had no explanation about what to do in the area. We had a shared bathroom, it was always full of sand and hair, not really clean at all! Not even talking about the prices!!! It cost twice the price than everywhere else and the cocktails were served in very small glass. The food is average and also crazy expensive for the area. I would not recommand this place!
Stayed 2 nights in Dec 2022
Verified

2/10 Terrible

Knut

Liked: Cleanliness
Disliked: Staff & service

Fraudulent Behavior - Beware of Scam

I stayed at this hotel over a month ago. I booked it through Hotels.com and paid for it on the platform. However, when I arrived, the hotel claimed they had no record of my payment. They mentioned something about it not appearing in their system. Trying to be cooperative, I paid again with my credit card, even though I presented confirmation of my prior payment. I was assured the issue would be resolved by the end of the night or the next morning at the latest. However, when it still wasn’t resolved by the time I had to leave, I was promised I would receive a refund one way or another. It’s now been five weeks, and the hotel refuses to refund my money. Initially, I was told the refund had been processed but would take time due to “international bank transfer rules.” In later correspondence, the hotel stopped mentioning the refund altogether. Now, they have completely stopped responding. I want to warn everyone about this fraudulent behavior. The hotel clearly knows I am owed a refund and has even admitted it, yet I have received nothing. Don’t make the mistake of trying to be accommodating and falling for this scam. Additionally, Hotels.com has been unhelpful after dozens of emails, simply directing me back to the hotel as the responsible party.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

André

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
l'hôtesse est fantastique, le personnel courtois, tout est propre et entretenue.
Verified

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Pague por una habitación con baño privado pero al momento del check in me dieron una con baño compartido, pese a que incluso les mostré las fotos de la habitación reservada. La habitación requiere de mantenimiento.
Stayed 1 night in Nov 2022
Verified

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lugar bonito y cómodo!

Lugar muy bonito y cómodo. A unos 10 minutos caminando de Playa Maderas. Buena piscina y cocina compartida. Agua filtrada y buen wifi. La hamburguesa de pescado y los tacos valen la pena probar en el restaurante. Una experiencia super, volveremos!
Stayed 3 nights in May 2022
Verified

2/10 Terrible

Juan carlos

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Me siento estafado por el mal servicio.

Fue terrible una noche me alojaron en una cabañitas pequeñitas que solo caben una cama ni las maletas , baños compartidos a 30 o 40 metros del lugar. Tome la decisión en la mañana buscar otro hotel con habitación para una pareja y me cobraron $123 por dormir de 11 pm a 7 pm . Me siento estafado por este Hotel . La verdad le debería de.dar mucha vergüenza y devolver el dinero.
Stayed 3 nights in Apr 2022
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay here was great, it's a very beautiful property. The pool was refreshing, and there was different seating options to hang out. It was not very busy when I stayed here, so it was a very relaxing atmosphere. I would be thrilled to stay here again in the future.
Stayed 1 night in Mar 2020
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente servicio de Fabricio, Ligia y Alex.
Stayed 2 nights in Mar 2020
Verified

6/10 Okay

Verified traveller

Disliked: Room comfort

Party place

The rooms are clean and beds really comfy. Kinda doesn’t get why this place is in hotels.com because it’s not a hotel it’s a hostel. If you wanna to sleep go far away from this one. The parties are so loud that you can feel the music in your rooms walls and bed. We don’t kinda even get it that there was basicly only couples and the bass and music is quite loud even during the day. The food is a little bit over priced, not good value for your money and the staff isn’t so friendly, half of the times you didn’t even get an answer from restaurant staff. It’s near the beach but that is almost the only good thing about it.
Stayed 5 nights in Feb 2020
Verified

10/10 Excellent

D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, comfortable, and amazing staff. This was a great place to get away from it all and relax. I was a solo traveller and enjoyed it here. With a group of friends this would be an amazing place to stay.
Stayed 1 night in Jan 2020
Verified

6/10 Okay

Rodolfo

Falta tv en la habitación y agua caliente
Stayed 2 nights in Dec 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was located a fair drive away from San Juan Del Sur, but was close enough not to be really inconvenient. Check in was easy and they gave me a suite/private cabin which was fine for me but I wouldn't recommend it for anyone with trouble walking as it was up about 10 flights of stairs, but the view was fantastic.The food was fine and the staff was friendly and helpful when necessary.
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

selina san juan del sur

very good place for adventurers close to beautiful beach. access road is unpaved.
Stayed 2 nights in Dec 2019