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AC Hotel by Marriott San Juan Condado

4.0 star property

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Photo gallery for AC Hotel by Marriott San Juan Condado

A balcony with wicker furniture, a view of the sea, and lush greenery.
A bar area with leather sofas, yellow chairs, and a bar counter.
A rooftop swimming pool with lounge chairs and a view of the city skyline.
A hotel entrance with a modern design, featuring a large illuminated sign, a covered entrance area, and potted plants.
A hotel room with a bed, a window with a view of a beach and buildings, a hat, and a book.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
1369 Ashford Avenue, San Juan, 00907
  • Place, Casino del Mar at La Concha Resort
    ‪9 min walk‬
  • Place, Plaza del Mercado
    ‪9 min walk‬
  • Place, Condado Beach
    ‪4 min drive‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪10 min drive‬

Room options

View all photos for Room, 1 King Bed, Balcony

A modern hotel room with a large bed, a desk, a chair, a sofa, and a balcony with a view of the city.

Room, 1 King Bed, Balcony

8.6 out of 10
Excellent
(160 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Balcony

A hotel room with two beds, a desk, and a chair.

Room, 2 Queen Beds, Balcony

8.6 out of 10
Excellent
(75 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Double Beds, Balcony

A hotel room with two beds, a desk, and a chair.

Room, 2 Double Beds, Balcony

8.0 out of 10
Very good
(6 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Executive Room, 1 King Bed with Sofa bed, Balcony

A modern hotel room with a large flat-screen TV, a bench, a desk with a chair, a potted orchid, and a balcony with a view of the city.

Executive Room, 1 King Bed with Sofa bed, Balcony

8.6 out of 10
Excellent
(17 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Balcony

A modern hotel room with a large bed, bedside tables with lamps, a glass shower enclosure, and a view of the adjacent living area.

Suite, 1 Bedroom, Balcony

8.0 out of 10
Very good
(18 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Balcony

A modern living room with a sofa, armchairs, a coffee table, and a view of the city through large windows.

Suite, 1 Bedroom, Balcony

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Partial Ocean View

A modern living room with a sofa, a coffee table, a TV, and a dining area with a lamp and a plant.

Suite, 1 Bedroom, Partial Ocean View

8.0 out of 10
Very good
(10 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Balcony (Hearing Accessible)

A hotel room with a bed, a desk, a chair, a TV, and a balcony with a view of buildings.

Standard Room, 2 Queen Beds, Balcony (Hearing Accessible)

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

AC Hotel by Marriott San Juan Condado

Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a coffee shop/cafe are on-site. Housekeeping is available once per stay.
AC Hotel by Marriott San Juan Condado offers 233 accommodations with a safe and complimentary bottles of water. Rooms open to balconies. Smart televisions come with premium cable channels, pay-per-view films and Netflix. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include baths or showers, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of AC Hotel by Marriott San Juan Condado's great location. During your stay, you're just a quick walk from Casino del Mar at La Concha Resort. You'll find features such as free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Enjoy Spanish cuisine while dining at La Bodeguita De Manolo
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a business centre, meeting rooms and conference space
  • On-site recreation includes a gym
  • Guests have great things to say about the proximity to shopping and the location
  • Just a 4-minute drive from Condado Beach and a few minutes from Pan American Pier
  • Cats and dogs welcome for a fee
AC Hotel by Marriott San Juan Condado offers its guests an outdoor pool and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 3195 square feet (297 square metres) and includes conference space. A library, a terrace, and multilingual staff are also featured at the business-friendly AC Hotel by Marriott San Juan Condado. Parking is available for a fee.

This 4-star San Juan hotel is smoke free.

La Bodeguita De Manolo – This restaurant specialises in Spanish cuisine and serves lunch and dinner. Open daily.
Sobao by Los Cidrines – This coffee shop serves breakfast, lunch and light fare. Open daily.
Bar.C.Lona – On-site rooftop bar. Open daily.
AC Kitchen – This buffet restaurant only serves breakfast. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, uncovered parking on site (USD 25 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • AC Kitchen
  • Bar.C.Lona
  • La Bodeguita De Manolo
  • Sobao by Los Cidrines

Things to do

  • Gym
  • Library
  • Outdoor pool

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 3,195 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Non-plastic coffee stirrers available
  • Rooftop garden
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Netflix
  • Pay films
  • Smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per night
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per night
  • Destination fee: USD 54.50 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 25.00 per day (in/out privileges)
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector and a deadbolt lock
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
This property has a strict no-smoking policy. Violators will be subject to penalties of 350 USD.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ambassador Plaza Hotel
Ambassador Radisson
Hotel Radisson Ambassador
Radisson Ambassador
Radisson Ambassador Plaza Casino
Radisson Ambassador Plaza Casino San Juan
Radisson Ambassador Plaza Hotel
Radisson Ambassador Plaza Hotel & Casino
Radisson Ambassador Plaza Hotel & Casino San Juan
AC Hotel Marriott San Juan Condado
Radisson Ambassador Plaza Hotel And Casino San Juan
Radisson San Juan
San Juan Radisson
AC Hotel Marriott Condado
AC Marriott San Juan Condado
AC Marriott Condado
Ac By Marriott Juan Condado
AC Hotel by Marriott San Juan Condado Hotel
AC Hotel by Marriott San Juan Condado San Juan
AC Hotel by Marriott San Juan Condado Hotel San Juan

AC Hotel by Marriott San Juan Condado Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 738 out of 1244 reviews
Rating 8 - Good. 240 out of 1244 reviews
Rating 6 - Okay. 151 out of 1244 reviews
Rating 4 - Poor. 56 out of 1244 reviews
Rating 2 - Terrible. 59 out of 1244 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Alliyah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing place great staff best trip
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, staff was very kind and recommended some awesome places to eat
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Susie A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful reasonable price staff was great and accommodations were very comfortable for my stay.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

amal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the birthday balloons at check-in.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Sabrina Elyse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, loved the pool and the staff
Stayed 6 nights in Mar 2026
Verified

8/10 Good

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and friendly staff. Very convenient and close to everything. I really enjoyed the bike service they offer.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Mariella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location and ocean views. Clean rooms and service, I stayed with my teen daughter and felt safe, highly recommend.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
The Staff was amazing and the hotel and property are beautiful!
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. However, the beach was farther away than the 700 feet described.
Stayed 7 nights in Apr 2026
Verified

8/10 Good

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service. Thank you Yojanny and staff for your help and speedy response/ accommodations . I would definitely recommend this hotel
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Dasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very nice hotel. Walking distance to the beach and other shops/ restaurants. Staff was friendly and helpful and rooms and amenities were clean as well. Would recommend
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Brittany

Liked: Cleanliness, amenities, property conditions & facilities
The room was a good size and very clean, the staff was friendly and attentive. The hotel itself Is in a great area with a lot to do and see around it !
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
It was a beautiful hotel. Staff is friendly and helpful. Food was expensive, but convenient.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Alia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this hotel is beautiful! the property and rooms are well kept and very clean. it is in such a convenient location and the staff is beyond friendly and welcoming!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Audrea

Liked: Cleanliness, amenities, property conditions & facilities
Everything was amazing, we will be back to visit.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not eat breakfast at the hotel, but the rooftop restaurant was very well maintained and the staff were friendly.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Daisee Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved it!!
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Maryrose

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service Will stay again
Stayed 1 night in Jan 2026
Verified

8/10 Good

Tiara

Liked: Cleanliness, amenities, property conditions & facilities
Our stay was quiet and sweet. We only stayed for a weekend but we enjoyed every moment of our short stay in Puerto Rico!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Javier

Liked: Cleanliness, property conditions & facilities
Good room excellent staff
Stayed 4 nights in Nov 2025
Verified

6/10 Okay

Kyle

Liked: Cleanliness, staff & service
Disliked: Amenities
It’s in a good area
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Ivonne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location but a lot of fees
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and clean room
Stayed 3 nights in Mar 2026
Verified

6/10 Okay

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms. Friendly staff
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Rae Foy

Liked: Staff & service, property conditions & facilities
The food was good, the rooms were clean, the staff was great. I would stay here again
Stayed 5 nights in Dec 2025