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Casa Ciana

3.5 star property
VIP Access

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Modern Design 2BR Residence & Private Kitchen | Living area | 42-inch flat-screen TV with digital channels, TV, Netflix
Lobby
Hallway
Modern Design 2BR Residence & Private Kitchen | Living area | 42-inch flat-screen TV with digital channels, TV, Netflix
Lobby

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Laundry room

Explore the area

View in a map
634 Calle Monserrate, San Juan, San Juan, 00907
  • Place, Conservatory of Music of Puerto Rico
    ‪7 min walk‬
  • Place, Casino del Mar at La Concha Resort
    ‪16 min walk‬
  • Place, Puerto Rico Convention Center
    ‪3 min drive‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪10 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Exclusive 3BR Cozy Design & Private Kitchen

Exclusive 3BR Cozy Design & Private Kitchen | Living area | 42-inch flat-screen TV with digital channels, TV, Netflix

Exclusive 3BR Cozy Design & Private Kitchen

10.0 out of 10
Exceptional
(4 reviews)
  • 118 sq m
  • 3 bedrooms
  • Sleeps 6
  • 3 Queen Beds

View all photos for Modern Design 2BR Residence & Private Kitchen

Modern Design 2BR Residence & Private Kitchen | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Modern Design 2BR Residence & Private Kitchen

9.4 out of 10
Exceptional
(3 reviews)
  • 80 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Modern Queen Room - Private En-Suite

Modern Queen Room - Private En-Suite | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Modern Queen Room - Private En-Suite

9.0 out of 10
Wonderful
(13 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Modern Queen Room - Private En-Suite

Modern Queen Room - Private En-Suite | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Modern Queen Room - Private En-Suite

9.6 out of 10
Exceptional
(7 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Modern Queen Room - Private En-Suite

Modern Queen Room - Private En-Suite | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Modern Queen Room - Private En-Suite

10.0 out of 10
Exceptional
(4 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

Casa Ciana

This smoke-free guesthouse features coffee/tea in a common area, a microwave in a common area and dry cleaning. WiFi in public areas is free. Other amenities include a TV in a common area. Housekeeping is available on request.
Casa Ciana offers 5 air-conditioned accommodations with complimentary bottles of water and a hairdryer. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with digital channels, Netflix and smart speakers. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and desk chairs. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Our customers tell us that they can't get enough of the helpful staff at Casa Ciana. During your stay, you're just a quick walk from Conservatory of Music of Puerto Rico. Free WiFi in public areas and dry cleaning service are available.
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Amenities include coffee/tea in a common area, TV in a common area and a shared microwave
  • Guests have great things to say about the location and the helpful staff
  • Just a 5-minute walk from Conservatory of Music of Puerto Rico and 14 minutes on foot from Plaza del Mercado
Casa Ciana offers its guests coffee/tea in common area, dry cleaning/laundry services, and a television in common area. WiFi is free in public spaces. A complete renovation of Casa Ciana was completed in January 2024.

This Art Deco San Juan guest house is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room cot

Conveniences

  • Guidebooks
  • Shared microwave
  • Virtual front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request

Outdoors

  • Beach towels
  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Tile flooring in public areas
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 1 building
  • 1 floor
  • Art Deco architecture
  • Built in 2023
  • Renovated entire property - January 2024
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels
  • Hulu
  • Netflix
  • Smart speaker
  • Streaming services

Food and drink

  • Free bottled water
  • Paper towels
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Early check-in subject to availability

Contactless check-in and check-out are available

Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Contactless check-out

Special check-in instructions

There is no front desk at this property

Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

A virtual front desk provides assistance to guests

Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

  • Pets and service animals are not allowed at Casa Ciana

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and on-site parking
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests.
Property Registration Number 930519
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Casa Ciana San Juan

Casa Ciana Guesthouse

Casa Ciana Guesthouse San Juan

Casa Ciana Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 412 out of 495 reviews
Rating 8 - Good. 47 out of 495 reviews
Rating 6 - Okay. 18 out of 495 reviews
Rating 4 - Poor. 11 out of 495 reviews
Rating 2 - Terrible. 7 out of 495 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Gregory

Liked: Cleanliness, amenities, property conditions & facilities
Clean and newly renovated. Great hospitality and communication plus free parking on site!!
Stayed 1 night in Feb 2026

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Safe, comfortable
Stayed 2 nights in Feb 2026

10/10 Excellent

Junqiang

Travelled with group
Liked: Cleanliness, property conditions & facilities
Clean rooms! Friendly staff!
Stayed 6 nights in Feb 2026

10/10 Excellent

Junqiang

Travelled with group
Liked: Cleanliness, property conditions & facilities
Casa Ciana is conveniently located, with clean rooms, complete kitchenware, and friendly customer service. Looking forward to visiting again.
Stayed 1 night in Feb 2026

4/10 Poor

Valerie

Stayed 1 night in Jan 2026

4/10 Poor

Stanislav

Liked: Cleanliness, amenities
I really want to leave a high ranking experience but unfortunately I had so many’s disappointments. A free bottle of wine as it was mentioned on Expedia app has been provided with beverages of water and sodas instead. The shower water only had a warm temperature with very low pressure. The tv remote control didn’t work properly at all even when I replaced with different battery. Building was built from the cheapest materials so it means all the noise from the streets and inside can be easily being heard. No much dining or grocery stores around this location.
Stayed 1 night in Feb 2026

8/10 Good

Kimberley Ann

A little confusion on entry codes but the room was terrific. Will definitely stay again!
Stayed 1 night in Jan 2026

6/10 Okay

Alice

Travelled with partner
Liked: Cleanliness
The room was spacious and bed comfortable but the walls were paper thin and could hear everything. Also the hotel location was not good.
Stayed 1 night in Feb 2026

10/10 Excellent

Genesis, Brooklyn

Stayed 1 night in Feb 2026

10/10 Excellent

Ruby

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Jorge was very helpful and definitely went above and beyond . Nice little place
Stayed 1 night in Feb 2026

10/10 Excellent

Marta

Liked: Cleanliness, staff & service, amenities
Great space, cleanliness, and hospitality.
Stayed 1 night in Jan 2026

10/10 Excellent

Rosemary, Marlton

Liked: Cleanliness, amenities, property conditions & facilities
The staff could not have been more helpful. The room is clean and charming, and there are lots of fun things to do in the area. We will definitely stay here again.
Stayed 1 night in Jan 2026

8/10 Good

Margaret

Stayed 1 night in Jan 2026

10/10 Excellent

Jasmine

Stayed 1 night in Jan 2026

10/10 Excellent

Prince

Stayed 1 night in Jan 2026

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2026

10/10 Excellent

Isaiah Elijah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Jorge is a great responsive host who made the check in and check out process incredibly smooth and trouble free which is my kind of traveling. Especially grateful for the fully stocked fridge and beach towels. Not to mention walking distance to great nightlife.
Stayed 2 nights in Jan 2026

10/10 Excellent

Adnela

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We loved this place! The room was extremely clean, and the hotel staff were incredibly helpful. When our flight was cancelled last minute, they allowed us to keep our items in the lobby. Jorge was so nice and helpful. Highly recommend
Stayed 1 night in Dec 2025

10/10 Excellent

Connie

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Central location, clean room, helpful staff. The room was on the ground floor at the front of the building, but it was surprisingly quiet at night.
Stayed 1 night in Dec 2025

10/10 Excellent

SAYAKA, Cambridge

Stayed 2 nights in Jan 2026

10/10 Excellent

Carlos J

Liked: Cleanliness, staff & service, amenities
Casa Ciana was a lovely find! Super clean, modern, easy and comfortable. It is not easy to find accommodations in Puerto Rico that are this nice and yet affordable and simple. It nestled in a super funky neighborhood, therefore, not everyone, but perfect for a foodie!!! It is walking distance to the food truck market and many super cool coffee shops and small restaurants. If you like walking, within 20 minutes you can reach the La Placita de Santurce ( and old food market now surrounded by small restaurants), the Museum of Contemporary Art. Casa Ciana is also located nearby many gorgeous murals, perfect for those of us that like street art. And, it is super accessible to the airport via Uber!!
Stayed 2 nights in Jan 2026

10/10 Excellent

Samuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar era muy tranquilo y acogedor en excelente condiciones muy bonito,gracias por el hospedaje.
Stayed 1 night in Jan 2026

10/10 Excellent

Andria

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful room. Very clean. All details were exceptional.
Stayed 1 night in Jan 2026

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, amenities
Room was clean, remote check-in instructions were clear (which was really great because we got in around 4:30 am).
Stayed 1 night in Dec 2025

10/10 Excellent

Dmitry, WESTON

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic stay. The apartment was just as shown in the photos.
Stayed 1 night in Dec 2025