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Don Rafa Boutique Hotel & Residences

4.0 star property
VIP Access

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Photo gallery for Don Rafa Boutique Hotel & Residences

Reception
Romantic Penthouse | Balcony
Rooftop terrace
Front of property
2 bars/lounges

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet-friendly
  • Gym

Explore the area

View in a map
601 Av. Miramar, San Juan, San Juan, 00907
  • Place, Sheraton Casino
    ‪9 min walk‬
  • Place, Puerto Rico Convention Center
    ‪12 min walk‬
  • Place, Pan American Pier
    ‪13 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪13 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed | 2 bedrooms, premium bedding, pillow-top beds, minibar

Classic Room, 1 Queen Bed

8.8 out of 10
Excellent
(13 reviews)
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | 2 bedrooms, premium bedding, pillow-top beds, minibar

Junior Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 Queen Bed with Sofa bed

Premium Room, 1 Queen Bed with Sofa bed | 2 bedrooms, premium bedding, pillow-top beds, minibar

Premium Room, 1 Queen Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Premier Suite

Premier Suite | 2 bedrooms, premium bedding, pillow-top beds, minibar

Premier Suite

9.6 out of 10
Exceptional
(4 reviews)
  • 41 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Elite Suite

Elite Suite | 2 bedrooms, premium bedding, pillow-top beds, minibar

Elite Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

2 bedrooms, premium bedding, pillow-top beds, minibar

Executive Suite

  • 46 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Living area | 55-inch Smart TV with satellite channels, TV

Apartment, 2 Bedrooms

9.6 out of 10
Exceptional
(4 reviews)
  • 79 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Apartment, 3 Bedrooms

Family Apartment, 3 Bedrooms | Dining room

Family Apartment, 3 Bedrooms

9.0 out of 10
Wonderful
(4 reviews)
  • 118 sq m
  • 3 bedrooms
  • City view
  • Sleeps 6
  • 3 Queen Beds

View all photos for Premier Penthouse

Premier Penthouse | Living area | 55-inch Smart TV with satellite channels, TV

Premier Penthouse

  • 106 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Romantic Penthouse

Romantic Penthouse | View from room

Romantic Penthouse

  • 87 sq m
  • 2 bedrooms
  • Beach view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Royal Penthouse

Royal Penthouse | Living area | 55-inch Smart TV with satellite channels, TV

Royal Penthouse

  • 162 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

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About this property

Don Rafa Boutique Hotel & Residences

Hotel with 2 restaurants, near Condado Beach
Along with 2 restaurants, this hotel has an outdoor pool and 2 bars/lounges. Continental breakfast is free. Other amenities include a fitness centre, a snack bar/deli and valet parking.
Don Rafa Boutique Hotel & Residences offers 36 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually decorated. Pillowtop beds feature premium bedding. 55-inch Smart televisions come with satellite channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Don Rafa Boutique Hotel & Residences. During your stay, you're just a quick walk from Paseo Caribe. Free breakfast, 2 restaurants and 2 bars are available.
  • Free continental breakfast served daily
  • Enjoy international cuisine with ocean views at Canvas, one of the property's 2 restaurants and 2 bars/lounges
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Within a 15-minute walk of Condado Beach and Sheraton Casino
  • Dogs welcome for a fee (restrictions apply)
Don Rafa Boutique Hotel & Residences offers its guests an outdoor pool and a fitness centre. There are 2 restaurants on site, along with a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily.

A business centre and meeting rooms are available. A terrace, a vending machine, and tour/ticket assistance are also featured at Don Rafa Boutique Hotel & Residences. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star San Juan hotel.

Guests are served a free continental breakfast daily from 7:00 AM to 10:00 AM.
Canvas – Overlooking the ocean, this restaurant specialises in international cuisine and serves brunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Melanzanna – This restaurant specialises in pizza. Guests can enjoy drinks at the bar. Open daily.

Property amenities

Internet

  • Available in all rooms: WiFi

Parking and transport

  • Uncovered parking on site (USD 25 per night; includes in/out privileges)
  • Valet parking on site (USD 25 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Canvas
  • Melanzanna

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Free pool cabanas
  • Outdoor furniture
  • Pool loungers
  • Terrace

Spa

  • Couples treatment rooms
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 2022
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Ice maker
  • Minibar

More

  • Air conditioning
  • Electrical adapters
  • Free local calls
  • Individual decor
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 50 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per day, plus a deposit of USD 300 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 20 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: 18 per cent of room rate
The resort fee includes:
  • Concierge service
  • Fitness centre access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Phone calls
  • WiFi access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 25 per night (in/out privileges)
  • Valet parking fee: USD 25 per night
  • Pet deposit: USD 300 per stay
  • Pet fee: USD 75.00 per accommodation, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 50 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Don Rafa & Residences San Juan
Don Rafa Boutique Hotel & Residences Hotel
Don Rafa Boutique Hotel & Residences San Juan
Don Rafa Boutique Hotel & Residences Hotel San Juan

Don Rafa Boutique Hotel & Residences Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 274 out of 338 reviews
Rating 8 - Good. 32 out of 338 reviews
Rating 6 - Okay. 19 out of 338 reviews
Rating 4 - Poor. 8 out of 338 reviews
Rating 2 - Terrible. 5 out of 338 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Yarek

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff attention. Clean rooms and smell. Centric location. 5 star boutique hotel.
Stayed 2 nights in Aug 2025

10/10 Excellent

June M

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I LOVE this boutique hotel and their AMAZING Staff!
Stayed 6 nights in Jun 2025

10/10 Excellent

Dayllen

Liked: Staff & service, property conditions & facilities
This place is a gem! So pretty and clean! Great good ! Very accommodating. Will def return
Stayed 3 nights in Aug 2025

10/10 Excellent

Rosa

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel suite is big, clean and very nice! Staff is great and attentive.
Stayed 3 nights in Aug 2025

10/10 Excellent

Jaline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful and very clean! We loved the breakfast options and the front desk was very helpful/friendly.
Stayed 4 nights in Aug 2025

10/10 Excellent

Andrea Pantoja

Stayed 2 nights in Aug 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Erika, APO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

dianna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is so amazing, friendly, accommodating and responsive. This is a super cute boutique historic hotel.
Stayed 2 nights in Aug 2025

10/10 Excellent

Tyler

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with great access to several 24/7 restaurants. Rooftop pool was really cool. Room was amazing with great views. Short lyft ride to beaches. Super kind and attentive staff, Amazing experience.
Stayed 3 nights in Jul 2025

10/10 Excellent

Regina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel. Well run with helpful and friendly staff. Plenty of areas where you can sit and relax in case it rains outside. Nice breakfast options and beautiful cocktail bar.
Stayed 4 nights in Jul 2025

10/10 Excellent

Vereisha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great location which had food in the area and it wasn’t too far from other attractions. The staff was very helpful in providing recommendations.
Stayed 3 nights in Jul 2025

10/10 Excellent

NICHOLAS

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely friendly. It’s a beautiful place. Would def stay here again.
Stayed 3 nights in Jul 2025

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gorgeous place!!

Amazing place! Everyone was so kind and welcoming! Shout out to Dani who was so sweet and helpful with recommendations! She is a gem!
Stayed 3 nights in Jul 2025

10/10 Excellent

Renita

Stayed 3 nights in Jul 2025

6/10 Okay

Antonia

Travelled with partner
Liked: Staff & service
Alicia was very nice and accommodating at our arrival and check out. She wasn't hesitant in refunding the drink credit that was promised after a hiccup by the other staff members. The artsy aesthetic was very nice, but it could use some updating as the elevator is very slow. I bought my own washcloths and towels at Walmart because they were very dingy and nowhere close to white. The pillows were yellow and old under the pillowcase. I requested for flowers to be delivered to my fiancé for her birthday and confirmed several times with the staff and was told that it would be there at the 9 am requested time. After giving a grace period, I contacted the front desk to inquire about the flowers and was told they'd be up shortly. As I'm leaving to go to Pueblo I see the manager leaving at the same time to go make the arrangement and I told her I can buy my own flowers. She did apologize and brought us a complimentary bottle, told us that we had a $50 credit for the bar until we leave, and did still go get the flowers. I think this could have been avoided if communication between shifts was better. Overall I have no complaints about my stay.
Stayed 4 nights in Jul 2025

10/10 Excellent

Rakeem

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I really enjoyed our stay here! The staff was so friendly and helpful. The communication was amazing! We were conveniently located to everything including beaches, food, etc. The room was very nice and comfortable! We most definitely will stay here over and over again.
Stayed 4 nights in Jul 2025

10/10 Excellent

Felicia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel!

We loved our stay here! Such a beautiful hotel, great location, gorgeous rooftop pool etc… We hope to return and stay here again next time we visit PR.
Stayed 1 night in Jul 2025

10/10 Excellent

Jennifer Xiomara Funez

Liked: Cleanliness, staff & service, property conditions & facilities
The stay was amazing !! It was so welcoming and we were able to feel just right at home. Cant wait to book again one day for our return!!
Stayed 6 nights in Jul 2025

10/10 Excellent

Joshua

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very impressed with this property. The staff were attentive, and friendly. I loved how I could text the front desk and they were able to accommodate my request. Also the food and drinks at restaurant were amazing . Definitely would stay here again.
Stayed 3 nights in Jul 2025

10/10 Excellent

Zita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Talmadge

Stayed 4 nights in Jul 2025

10/10 Excellent

Jewel, mobile

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone at the property was very friendly and welcoming. The hotel was beautiful and very clean. This property is a very assessable location.
Stayed 4 nights in Jul 2025

10/10 Excellent

Oyiza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay

The hotel is beautiful. I absolutely loved it. Very nice room and spacious. The staff were super friendly and attentive. Antonio at the lobby bar was great! I recommend ordering an expresso martini. Amazing!!! I will be back again soon.
Expresso Martini
Lobby bar
Stayed 3 nights in Jul 2025