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Hotel Milano

2.0 star property
VIP Access

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Photo gallery for Hotel Milano

Panoramic Suite, City View | Premium bedding, memory-foam beds, free WiFi, bed sheets
Hallway
Signature Suite, 1 King Bed, Non Smoking | Premium bedding, memory-foam beds, free WiFi, bed sheets
Panoramic Suite, City View | Terrace/patio
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
307 Calle Fortaleza, San Juan, San Juan, 00901
  • Place, Calle Fortaleza
    ‪1 min walk‬
  • Place, Castillo de San Cristobal
    ‪3 min walk‬
  • Place, Port of San Juan
    ‪4 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪15 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Premium bedding, memory-foam beds, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking, City View

Deluxe Room, 1 Queen Bed, Non Smoking, City View | Premium bedding, memory-foam beds, free WiFi, bed sheets

Deluxe Room, 1 Queen Bed, Non Smoking, City View

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, City View

Deluxe Room, 1 King Bed, Non Smoking, City View | Premium bedding, memory-foam beds, free WiFi, bed sheets

Deluxe Room, 1 King Bed, Non Smoking, City View

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, memory-foam beds, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking

  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

Deluxe Room, 1 Queen Bed, Non Smoking | Premium bedding, memory-foam beds, free WiFi, bed sheets

Deluxe Room, 1 Queen Bed, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Signature Suite, 1 King Bed, Non Smoking

Signature Suite, 1 King Bed, Non Smoking | Premium bedding, memory-foam beds, free WiFi, bed sheets

Signature Suite, 1 King Bed, Non Smoking

  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Honeymoon Suite, 1 King Bed, City View

Honeymoon Suite, 1 King Bed, City View | Premium bedding, memory-foam beds, free WiFi, bed sheets

Honeymoon Suite, 1 King Bed, City View

  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, City View

Executive Suite, City View | Living area | 45-inch Smart TV with satellite channels

Executive Suite, City View

  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Roll-in Shower, City View

Deluxe Room, 1 King Bed, Roll-in Shower, City View | Premium bedding, memory-foam beds, free WiFi, bed sheets

Deluxe Room, 1 King Bed, Roll-in Shower, City View

  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Suite, City View

Panoramic Suite, City View | Premium bedding, memory-foam beds, free WiFi, bed sheets

Panoramic Suite, City View

  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property
Armas Hotel
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  • Air-conditioning
  • 24/7 front desk
4.5 out of 5, Wonderful, 483 reviews
The price is €222
includes taxes & fees
22 Feb - 23 Feb
Armas Hotel

About this property

Hotel Milano

Hotel in San Juan, 3-minute walk to Port of San Juan
Along with concierge services, this smoke-free hotel has a 24-hour front desk and a TV in a common area. WiFi in public areas is free. Other amenities include multilingual staff assistance. Change of towels is available on request
Hotel Milano offers 31 air-conditioned accommodations with espresso makers and designer toiletries. Memory foam beds feature premium bedding. 45-inch Smart televisions come with premium satellite channels.

Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. This San Juan hotel provides complimentary wired and wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

During your stay at Hotel Milano, you're just a quick walk from Port of San Juan. Free WiFi in public areas and concierge services are available.
  • Free WiFi
  • Amenities include multilingual staff, a lift and TV in a common area
  • Just a 3-minute walk from Port of San Juan and a 5-minute drive from Sheraton Casino
As a guest of Hotel Milano, you'll find multilingual staff, concierge services, and a television in common area. WiFi is free in public spaces. Hotel Milano also features a lift and a water dispenser.

This San Juan hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • TV in common areas

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar near toilet (89 centimetre high)
  • Handrails in stairways (89 centimetre high)
  • Lift (122 centimetre wide door)
  • Raised toilet seat (43 centimetre high)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (94 centimetre high)
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Memory foam mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 45-inch smart TV with premium satellite channels

Food and drink

  • Espresso maker
  • Mini-fridge

More

  • Air conditioning

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 10:00 PM to 7:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Milano

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 38.15 per accommodation, per night.
  • A damage deposit of USD 250 will be collected before check-in.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
On-site parties or group events are strictly prohibited
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property. At the property, quiet hours are enforced between 10:00 PM and 7:00 AM.
Property Registration Number 02-79-193983
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Milano Hotel
Hotel Milano San Juan
Hotel Milano Hotel San Juan

Hotel Milano Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 168 out of 246 reviews
Rating 8 - Good. 43 out of 246 reviews
Rating 6 - Okay. 17 out of 246 reviews
Rating 4 - Poor. 11 out of 246 reviews
Rating 2 - Terrible. 7 out of 246 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Glory

Stayed 1 night in Nov 2025

10/10 Excellent

Maylene

Travelled with partner
Liked: Amenities
Stayed 1 night in Nov 2025

10/10 Excellent

shelley

Stayed 1 night in Nov 2025

10/10 Excellent

Laura

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and a great room! They have a spot to hold bags which is great to be able to explore more. Friendly staff.
Stayed 1 night in Nov 2025

10/10 Excellent

Elisa

Liked: Cleanliness, staff & service
The room was stop-less n very comfortable. The staff was amazing. Very polite and helpful. It was a great one night before I boarded my cruise ship. Very close to the cruise port.
Stayed 1 night in Oct 2025

6/10 Okay

Amy

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Hotel Milano is in a nice area of Old San Juan and convenient to the pier pre- or post-cruise. There aren’t any extra amenities that would justify the added fee you need to pay directly to the hotel. Our room was comfortable but the temperature of the shower definitely needed to be hotter.
Stayed 2 nights in Nov 2025

10/10 Excellent

Charlene

Liked: Cleanliness, property conditions & facilities
Great staff and Room was comfy , great location
Stayed 1 night in Oct 2025

6/10 Okay

soline

Liked: Cleanliness, property conditions & facilities
Windowless room while the description never mentioned not having a window. Also no flexibility whatsoever with early check in and they charge a whooping $50 for coming in a couple of hours early
Stayed 1 night in Nov 2025

6/10 Okay

Leonil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Robin

Liked: Cleanliness, amenities
Staff was great, and room was very clean. Great location. Room could use better black out curtains.
Stayed 1 night in Nov 2025

10/10 Excellent

Jesus

Stayed 1 night in Nov 2025

10/10 Excellent

Tracey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was not the one in the picture. Place was very good and clean. Would stay again.
Stayed 1 night in Oct 2025

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, amenities
The check-in staff was friendly and check-in went quickly and smoothly. The location was ideal. The entire hotel and our room was perfectly clean. It felt like a luxury hotel with quality bathroom toiletries, two robes and slippers, and comfortable bed and pillows. I will definitely stay here before our next cruise that leaves out of this port or anytime we visit San Juan again. Perfect stay, perfect check-out.
Stayed 1 night in Nov 2025

8/10 Good

Bonnie

Liked: Cleanliness, property conditions & facilities
Clean room, good location. Helpful front desk staff. Recent updates to floors and bathroom. Mattress was a little hard. Bar restaurant in process but not open yet.
Stayed 1 night in Nov 2025

10/10 Excellent

Jenifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Edd

Travelled with family
Liked: Cleanliness
Amenities
Stayed 1 night in Oct 2025

10/10 Excellent

Rafael, San Juan

Liked: Cleanliness, property conditions & facilities
Clean room, quiet and close to everything
Stayed 2 nights in Oct 2025

8/10 Good

James

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Nice rooms. Some wasted space with the long hallways
Stayed 1 night in Oct 2025

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Well placed to tour the old town and a variety of handy eateries
Stayed 1 night in Oct 2025

10/10 Excellent

Saul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very nice and clean
Stayed 1 night in Oct 2025

10/10 Excellent

Estefania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Oct 2025

10/10 Excellent

Yolanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and very modern look. Comfy bed
Stayed 2 nights in Oct 2025

10/10 Excellent

Liony

Stayed 1 night in Oct 2025

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Microwave in the room will be perfect for the guests
Stayed 1 night in Oct 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
It was well located with good options to do around it
Stayed 1 night in Oct 2025