See all properties

Hyatt House San Juan

3.5 star property

Choose dates to view prices

Photo gallery for Hyatt House San Juan

Outdoor pool
Terrace/patio
Suite, 1 Bedroom, Bay View (San Juan) | View from room
Free daily buffet breakfast
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
615 Ave Fernandez Juncos, Distrito de Convenciones, San Juan, 00907
  • Place, Sheraton Casino
    ‪4 min walk‬
  • Place, Distrito T-Mobile
    ‪5 min walk‬
  • Place, Puerto Rico Convention Center
    ‪8 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪11 min drive‬

Room options

View all photos for Accessible King Bed Studio Kitchen Suite/Tub

Games room

Accessible King Bed Studio Kitchen Suite/Tub

  • Sleeps 4
  • Free Wi-Fi

View all photos for King Bed Studio Kitchen Suite

Games room

King Bed Studio Kitchen Suite

  • Sleeps 2
  • Free Wi-Fi

View all photos for King Bed One-Bedroom Kitchen Suite

Games room

King Bed One-Bedroom Kitchen Suite

  • Sleeps 2
  • Free Wi-Fi

View all photos for One Bedroom King Suite

Egyptian cotton sheets, premium bedding, in-room safe, desk

One Bedroom King Suite

9.0 out of 10
Wonderful
(24 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 1 King Bed

9.2 out of 10
Wonderful
(29 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio Suite King

Studio Suite King | Egyptian cotton sheets, premium bedding, in-room safe, desk

Studio Suite King

9.4 out of 10
Exceptional
(36 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Guestroom King View

Guestroom King View | Private kitchen | Fridge, coffee/tea maker

Guestroom King View

9.6 out of 10
Exceptional
(4 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Bay View (San Juan)

Room, 1 King Bed, Bay View (San Juan) | Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 1 King Bed, Bay View (San Juan)

9.0 out of 10
Wonderful
(18 reviews)
  • Bay view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio Suite, 1 King Bed, Accessible, Bathtub

Studio Suite, 1 King Bed, Accessible, Bathtub | Egyptian cotton sheets, premium bedding, in-room safe, desk

Studio Suite, 1 King Bed, Accessible, Bathtub

9.2 out of 10
Wonderful
(7 reviews)
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Bay View (San Juan)

Suite, 1 Bedroom, Bay View (San Juan) | Restaurant

Suite, 1 Bedroom, Bay View (San Juan)

9.6 out of 10
Exceptional
(8 reviews)
  • Bay view
  • 44 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Bay View (San Juan)

Suite, 1 Bedroom, Bay View (San Juan) | View from room

Suite, 1 Bedroom, Bay View (San Juan)

9.2 out of 10
Wonderful
(10 reviews)
  • Bay view
  • 44 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Bay View (San Juan)

Suite, 1 Bedroom, Bay View (San Juan) | Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 Bedroom, Bay View (San Juan)

9.2 out of 10
Wonderful
(9 reviews)
  • Bay view
  • 44 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Bay View (Den, No Sofabed)

Room, 2 Queen Beds, Bay View (Den, No Sofabed) | Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 2 Queen Beds, Bay View (Den, No Sofabed)

9.0 out of 10
Wonderful
(14 reviews)
  • Bay view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds (Den, No Sofabed)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 2 Queen Beds (Den, No Sofabed)

9.2 out of 10
Wonderful
(20 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Roll-in Shower, Bay View

Suite, 1 King Bed, Roll-in Shower, Bay View | Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 King Bed, Roll-in Shower, Bay View

9.0 out of 10
Wonderful
(2 reviews)
  • Bay view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, Roll-in Shower (view)

Suite, Roll-in Shower (view) | Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, Roll-in Shower (view)

9.0 out of 10
Wonderful
(2 reviews)
  • Bay view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, Accessible Bathtub, Bay View

Suite, Accessible Bathtub, Bay View | Bathroom | Combined shower/bathtub, designer toiletries, hair dryer, towels

Suite, Accessible Bathtub, Bay View

  • Bay view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, Bathtub, Bay View

Suite, Bathtub, Bay View | Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, Bathtub, Bay View

  • Bay view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Similar properties

Outdoor pool, open 6:00 AM to 10:00 PM, pool umbrellas, pool loungers
Hyatt Place San Juan
Santurce
  • Pool
  • Breakfast included
  • Pet-friendly
  • Water slide
4.5 out of 5, Wonderful, 1,692 reviews
The price is €186
includes taxes & fees
21 Jun - 22 Jun
Hyatt Place San Juan

About this property

Hyatt House San Juan

This smoke-free hotel features an outdoor pool, a 24-hour fitness centre and a bar/lounge. Free buffet breakfast is provided, as well as free WiFi in public areas, a free area shuttle and a free beach shuttle. Additionally, a snack bar/deli, self parking and coffee/tea in a common area are on-site.
Hyatt House San Juan offers 126 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature Egyptian cotton sheets and premium bedding. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they enjoy the free breakfast at Hyatt House San Juan. During your stay, you're just a quick walk from Sheraton Casino. Free WiFi in public areas, a free area shuttle and an outdoor pool are available.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) and wired Internet
  • Enjoy drinks at the bar/lounge
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include 2 meeting rooms, convenience store and laundry facilities
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the location
  • Within a 10-minute walk of Distrito T-Mobile and Pan American Pier
  • Free local-area and beach shuttle service
  • Dogs welcome for a fee
Hyatt House San Juan offers its guests an outdoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi and wired Internet.

There are 2 meeting rooms available. A terrace, barbecue grills, and an arcade/games room are also featured at the business-friendly Hyatt House San Juan. An area shuttle within 3 miles and A beach shuttle are free. Parking is available for a fee.

This 3.5-star San Juan hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.
H Bar – This bar only serves light fare.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free area shuttle up to 3 miles
  • Free beach shuttle
  • Onsite parking available only on request
  • Parking on site (USD 18 per night)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • H Bar

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Free area shuttle
  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Ceiling hoist
  • Hardwood flooring in room
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • 6 floors
  • Banquet hall
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free cot

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 6 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests under 11 years old must provide proof of a negative PCR/antigen test (issued within 72 hours before check-in) during check-in.

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 54.50 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 18.00 per night
  • Pet fee: USD 100 per pet (varies based on length of stay) plus a one-off USD100 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room. For any questions, please contact the property using the information on the booking confirmation.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Additional taxes apply to daily parking rates at this property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hyatt House Hotel San Juan
Hyatt House San Juan
Hyatt House San Juan Aparthotel
Hyatt House Aparthotel
Hyatt House San Juan Hotel
Hyatt House San Juan San Juan
Hyatt House San Juan Hotel San Juan

Hyatt House San Juan Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 719 out of 1027 reviews
Rating 8 - Good. 191 out of 1027 reviews
Rating 6 - Okay. 56 out of 1027 reviews
Rating 4 - Poor. 31 out of 1027 reviews
Rating 2 - Terrible. 30 out of 1027 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Iliana

Stayed 1 night in Feb 2026

8/10 Good

Antonio

Stayed 1 night in Feb 2026

10/10 Excellent

francisco

Stayed 2 nights in Feb 2026

10/10 Excellent

Nichole

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing! They held our luggage until our room was ready since we came in extremely early.
Stayed 1 night in Feb 2026

10/10 Excellent

Ana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was very courteous and helpful.
Stayed 1 night in Feb 2026

10/10 Excellent

Peggy

Travelled with family
Liked: Cleanliness, staff & service, amenities
Hotel was beautiful and the staff went above and beyond to make our stay comfortable. We were stranded in San Juan for several days due to weather conditions caused our flight to be canceled. While we were here we interacted several times with staff and they were always pleasant and kept asking if we needed anything. Not too often you run into this. I highly recommend the Hyatt House to anybody wondering if they should stay here.
Stayed 3 nights in Feb 2026

2/10 Terrible

Marisa

Room was terrible…got woken up in the middle of the night from a
Stayed 1 night in Feb 2026

8/10 Good

Nicole

Liked: Cleanliness, staff & service, amenities
The staff was incredibly helpful and worked to get our room ready for an early check in due to cancelled flights home, we became stranded. The only reason this is not a 5-star review is that the room had a musty stale smell likely from the humidity.
Stayed 1 night in Feb 2026

10/10 Excellent

KAWCHIE

Stayed 2 nights in Feb 2026

8/10 Good

Sherwin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes, to above
Stayed 2 nights in Feb 2026

10/10 Excellent

Greg

Stayed 1 night in Feb 2026

10/10 Excellent

clifton

Liked: Cleanliness, amenities, property conditions & facilities
Cool spot
Stayed 3 nights in Dec 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities
Courteous and helpful staff
Stayed 1 night in Feb 2026

6/10 Okay

Nereida

Liked: Cleanliness, amenities, property conditions & facilities
No estuvo listo el cuarto a la hora asignada para check- in. El personal que nos atendió fueron muy amables."
Stayed 1 night in Feb 2026

10/10 Excellent

Elie

Great
Stayed 2 nights in Jan 2026

10/10 Excellent

gary

Stayed 1 night in Feb 2026

8/10 Good

Yaraima

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, good amenities , good bed
Stayed 2 nights in Feb 2026

10/10 Excellent

Priscila

Liked: Cleanliness, property conditions & facilities
Clean room, amenities, staff and location!
Stayed 2 nights in Feb 2026

10/10 Excellent

Maritza

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had an awesome time. Everything was great with family.
Stayed 3 nights in Feb 2026

10/10 Excellent

Gregory

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and neat. Experience was great and had no issues…
Stayed 1 night in Feb 2026

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness, property conditions & facilities
Very clean and large room and staff was very helpful
Stayed 1 night in Jan 2026

10/10 Excellent

Sean

Stayed 1 night in Feb 2026

10/10 Excellent

gary

Liked: Cleanliness, amenities, property conditions & facilities
Perfect,staff great,hotel clean,location perfect for a pre. Cruise stay
Stayed 1 night in Feb 2026

2/10 Terrible

carmen

The room was filthy and the aisr condition didnt work.The mangaer told me she woud credit me for the room and she has not ywe
Stayed 1 night in Feb 2026

8/10 Good

Sylvie

Travelled with group
Disliked: Cleanliness, staff & service, amenities
very good
Stayed 2 nights in Jan 2026