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Casa de Los Verdes

2.0 star property

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Photo gallery for Casa de Los Verdes

Deluxe Studio Suite, Ocean View (266 Norzagaray Apt 4) | View from room
Luxury Apartment, Ocean View (266 Norzagaray Apt 2) | Living area | TV
Junior Apartment, Ocean View (266 Norzagaray Apt 3) | Private kitchen
Luxury Apartment, Ocean View (266 Norzagaray Apt 2) | Living area | TV
Deluxe Studio Suite, Ocean View (266 Norzagaray Apt 4) | Individually decorated, individually furnished, free WiFi, bed sheets

Reviews

7.2 out of 10
Good

Popular amenities

  • Free Wi-Fi

Explore the area

View in a map
266 Norzagaray, San Juan, 00901
  • Place, Calle Fortaleza
    ‪1 min walk‬
  • Place, San Juan Gate
    ‪3 min walk‬
  • Place, Port of San Juan
    ‪6 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪16 min drive‬

Room options

View all photos for Deluxe Studio Suite, Ocean View (266 Norzagaray Apt 4)

Deluxe Studio Suite, Ocean View (266 Norzagaray Apt 4) | Individually decorated, individually furnished, free WiFi, bed sheets

Deluxe Studio Suite, Ocean View (266 Norzagaray Apt 4)

  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Apartment, Ocean View (266 Norzagaray Apt 2)

Luxury Apartment, Ocean View (266 Norzagaray Apt 2) | Terrace/patio

Luxury Apartment, Ocean View (266 Norzagaray Apt 2)

  • Ocean view
  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds

View all photos for Junior Apartment, Ocean View (266 Norzagaray Apt 3)

Junior Apartment, Ocean View (266 Norzagaray Apt 3) | Individually decorated, individually furnished, free WiFi, bed sheets

Junior Apartment, Ocean View (266 Norzagaray Apt 3)

  • Ocean view
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Comfort Apartment, Ocean View (266 Norzagaray Apt 1)

Comfort Apartment, Ocean View (266 Norzagaray Apt 1) | Living area | TV

Comfort Apartment, Ocean View (266 Norzagaray Apt 1)

  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Casa de Los Verdes

This smoke-free hotel features free Wi-Fi in public areas. Housekeeping is available on request.
Casa de Los Verdes offers 4 accommodations with a hairdryer. This individually decorated and furnished accommodation has separate sitting areas. Televisions come with digital channels.

Bathrooms include a shower. This San Juan hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

During your stay at Casa de Los Verdes, you're just a quick walk from Port of San Juan. Features include free WiFi in public areas.
  • Free WiFi
  • Services include a virtual front desk
  • Just a 1-minute drive from Port of San Juan and 8 minutes from Pan American Pier
WiFi is free in public spaces.

This San Juan hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • Virtual front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request
  • Proposal/romance packages

Outdoors

  • Direct access to the beach

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with digital channels

More

  • Individual decor
  • Individual furnishings
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 60 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Housekeeping is available for an additional fee and varies based on unit size

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. Guests must contact the property in advance for check-in information and an access code. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Old San Juan Managament
Casa de Los Verdes Hotel
Casa de Los Verdes San Juan
Casa de Los Verdes Hotel San Juan

Casa de Los Verdes Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 7 out of 17 reviews
Rating 8 - Good. 2 out of 17 reviews
Rating 6 - Okay. 4 out of 17 reviews
Rating 4 - Poor. 2 out of 17 reviews
Rating 2 - Terrible. 2 out of 17 reviews

7.8/10

Cleanliness

6.6/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

Reviews

6/10 Okay

LAURI Eugenie

Travelled with partner
Liked: Cleanliness, amenities
We did like our apartment and layout… well stocked except we had to request toilet paper. Although staff text us each day, we were not given code on arrival to get in and had difficulty contacting them ( we had go through Expedia to get support). La Perla is across the street and not safe at night for sure. Gunshots on our street ( night 2) and police raid at 5 am -10 am on night 5 (helicopters, police boats, local police, national guard) that resulted into a street arrest of 5 people and news crews running down the street. Not suitable for single females or solo travellers or family with kids. Front door lock is not very secure. Aside from this, the view is very pretty, easy walk to all sites and nearby restaurants and easy walking through Old San Juan. We hope that as improvements in area are made, this would become a safer place to stay.
Stayed 7 nights in Mar 2025

10/10 Excellent

Juan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing vibe!

The view was amazing! Location was perfect, we were near everything including restaurants, bars and historical sites.
Stayed 3 nights in Feb 2025

4/10 Poor

Cheryl

Liked: Cleanliness
Disliked: Staff & service

Overpriced hassle

Given the location in old town we expected the rooms to suffer from street noise, but the lack of anything but shutters to cover the windows (no glass windows) made this place even noisier. The shutters always needed to be closed and AC on which makes the apartment dark and noisy, not relaxing. When it rained, the courtyard side shutters leaked and large pools of water formed on the already slippery floors. The management company sent me 13 (!!!) texts within 48 hours of our arrival, mostly asking for all our credit card info and informing us we could not check in before 3 pm. We waited at a nearby bar for the 3 pm text telling us the code but Radio silence. I finally got a hold of the management company and they said my credit card did not go through, even though the day before they had said everything was fine and the credit card had just worked at the local restaurant. Turns out they either entered in the wrong number or they do not take AmEx, not clear which. so after giving them another credit card we were finally able to get in. We then got another deluge of texts over our 2 day stay reminding us we had to check out by 11 am, and, oh yeah, by the way could one of their staff drop by and check on storage? And oh yeah, if we wanted a late checkout we could pay $50 more. Given the $375 a night price this all seemed way too much of a hassle and money grab to be a relaxing stay.
Stayed 2 nights in Feb 2025

6/10 Okay

Ann

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Property was filthy upon arrival. Very old property. Updates needed. Zero hot water - ever.
Stayed 2 nights in Feb 2025

10/10 Excellent

ThuggaThugga

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Cool
Stayed 2 nights in Feb 2025

4/10 Poor

David

Travelled with family
Disliked: Cleanliness, staff & service, amenities
The highlight of this property was the spectacular view from waterfront rooftop patio. However, everything else was subpar and far below basic expectations. For example, the refrigerator did not work and had a sign on it that read, “Temporarily unavailable” which was extremely disappointing considering the location. Also, the failed to provide toilet paper(!) . In the kitchen, they have spoons, no forks and a coffee maker with filters but no coffee. Lastly, while it’s an old building and grace is given considering, the windows leak when it rains and creates large puddles of water along the east edge of the wall. Since we did not have a mop, we used a small towel as an attempt to mitigate the slip hazard. Finally, we swept before leaving to find that behind and under the bed appears to not have been swept or mopped for a very long time. I would have reached out to the management company, however, my first message to them about the toilet paper and fridge was responded to by, “Sorry about the inconvenience”… that’s it. In summary, I would love to stay in this area again, however, I will find a property with better management and customer service.
Stayed 2 nights in Feb 2025

6/10 Okay

Alain

Travelled with partner
Nice street with water views. Very basic accommodations. Overpriced.
Stayed 3 nights in Jan 2025

10/10 Excellent

Edwin

Stayed 2 nights in Jan 2025

2/10 Terrible

Dimas Moises

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
That place is horrible , one towel per person for 4 days , the humidity horrible , liking water in the room and I don’t know from where, felt twice in bedroom
Stayed 5 nights in Jan 2025

8/10 Good

Cary

Liked: Cleanliness, property conditions & facilities
We had the fourth floor unit. Lots of sag, conte, winding stairs, but well worth the patio view over the ocean.
Stayed 1 night in Jan 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible stay

Terrible place to stay! ad showed a beautiful room it was not the same room this room was dirty no water pressure nor hot water no body wash missing towel rack bedding blanket was old only 2 pillows sofa had stains cabinets were disgusting n dish rack was mold on it tv worked but couldn't get channels
Stayed 1 night in Jan 2025

8/10 Good

LUIS

Liked: Amenities
Stayed 3 nights in Nov 2024

10/10 Excellent

byron

Liked: Cleanliness
Stayed 4 nights in Nov 2024

10/10 Excellent

Ligia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was clean, comfortable and modern with a little “old world” charm. The exposed brink, private interior courtyard with fountain and Spainish balconies… So cute! The bed was comfortable. The host was easy to communicate with. We recommend taking some time to walk around Old San Juan – it's worth exploring.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great access to Old San Juan. Having a private roof deck with ocean views was a highlight. I lost my check-in instructions and the host helped me resolve it quickly. I would recommend a stay here.
Stayed 1 night in Oct 2024

10/10 Excellent

Gerino

Liked: Cleanliness, staff & service, property conditions & facilities
Parking only thing l can complain.
Stayed 4 nights in Oct 2024

6/10 Okay

giuseppe

Liked: Cleanliness
The ceckin process requires several steps, forms etc thatviolates my privacy rights
Stayed 1 night in Dec 2024