See all properties

Placid Suites

3.0 star property
VIP Access

Choose dates to view prices

Photo gallery for Placid Suites

Lobby
1 Bedroom Apartment, 1st fl., rear | Individually decorated, individually furnished, iron/ironing board
Exterior
Front of property
Terrace/patio

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi

Explore the area

View in a map
72 Calle Placid Court, San Juan, PR, 00907
  • Place, Calle Loiza
    ‪1 min walk‬
  • Place, Museo de Arte de Puerto Rico
    ‪5 min walk‬
  • Place, Casino del Mar at La Concha Resort
    ‪16 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪9 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Apartment, 4 Bedrooms, Non Smoking

Apartment, 4 Bedrooms, Non Smoking | Individually decorated, individually furnished, iron/ironing board

Apartment, 4 Bedrooms, Non Smoking

  • Sleeps 8
  • 4 Queen Beds
  • Free Wi-Fi

View all photos for 1 Bedroom Apartment, 1st fl., rear

1 Bedroom Apartment, 1st fl., rear | Individually decorated, individually furnished, iron/ironing board

1 Bedroom Apartment, 1st fl., rear

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Room

Deluxe Room | Individually decorated, individually furnished, iron/ironing board

Deluxe Room

7.2 out of 10
Good
(15 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Single Futon
  • Free Wi-Fi

View all photos for Basic Room, 1 Queen Bed

Basic Room, 1 Queen Bed | Individually decorated, individually furnished, iron/ironing board

Basic Room, 1 Queen Bed

8.2 out of 10
Very good
(44 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Room

Superior Room | Individually decorated, individually furnished, iron/ironing board

Superior Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for City Apartment

City Apartment | Individually decorated, individually furnished, iron/ironing board

City Apartment

8.0 out of 10
Very good
(1 review)
  • City view
  • 3 bedrooms
  • Sleeps 7
  • 2 Queen Beds and 2 Single Beds
  • Free Wi-Fi

Similar properties

Business centre
La Ferreteria Apartments
San Juan Antiguo
  • Kitchen
  • Washing machine
  • Pet-friendly
  • Parking included
4.4 out of 5, Excellent, 577 reviews
The price is €109
includes taxes & fees
15 Jun - 16 Jun
La Ferreteria Apartments

About this property

Placid Suites

A rooftop terrace, concierge services and free Wi-Fi in public areas are available at this smoke-free guesthouse. Limited housekeeping is available.
Placid Suites offers 11 air-conditioned accommodations with an iron/ironing board and free toiletries. Rooms open to furnished balconies. This individually decorated and furnished accommodation has separate dining areas. 32-inch LED televisions come with digital channels and Netflix.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on weekdays only and an iron/ironing board can be requested. Housekeeping is provided on a limited basis.

Our customers tell us that they can't get enough of the helpful staff at Placid Suites. During your stay, you're just a quick walk from Calle Loiza. You'll find features such as free WiFi in public areas, plus a rooftop terrace and concierge services.
  • Free WiFi
  • Services include a concierge
  • Guests have great things to say about the helpful staff and the location
  • Just a 2-minute drive from Casino del Mar at La Concha Resort and a few minutes from Condado Beach
Placid Suites offers its guests a rooftop terrace and concierge services. WiFi is free in public spaces.

This 3-star San Juan guest house is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Street parking available
  • Onsite parking includes off-street options

Family friendly

  • Separate in-room dining area

Guest services

  • Concierge services
  • Housekeeping (weekdays only)

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Separate dining area

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10 PM

Contactless check-in and check-out are available

Late check-in fee: USD 25 for check-in between 10:00 PM and 12:30 AM

Minimum check-in age - 21

Check-out

Check-out before 10 AM

Contactless check-out

Special check-in instructions

There is no front desk at this property

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; access will be through a private entrance

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination

Negative COVID-19 test result requirement applies to all guests aged 2 and over, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and over; guests must have received complete vaccination at least 21 days prior to check-in

Information provided by the property may be translated using automated translation tools

Access methods

Lockbox, private entrance

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 40.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 150 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee: USD 25 for check-in between 10:00 PM and 12:30 AM
  • Rollaway bed fee: USD 40.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Guests can access their accommodation through a private entrance.
Property Registration Number 969292
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

HM Suites Apartment San Juan

HM Suites San Juan

HM Suites

Placid Suites San Juan

Placid Suites Guesthouse

HM Suites In San Juan (Condado)

Placid Suites Guesthouse San Juan

Placid Suites Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 471 out of 1008 reviews
Rating 8 - Good. 251 out of 1008 reviews
Rating 6 - Okay. 131 out of 1008 reviews
Rating 4 - Poor. 76 out of 1008 reviews
Rating 2 - Terrible. 79 out of 1008 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Paige

Stayed 2 nights in Feb 2026

4/10 Poor

Debra

Travelled with family
Liked: Cleanliness
Disliked: Amenities
I had to call to find out where my room was I guess they only message you through Whatsapp and I don't have WhatsApp so I had call one part says rooms 17-? And when you go that way it's say rooms 18-? So could not find my room very aggravating anyway I would not stay here again not find room 17 very aggravatithat then the sign said rooms 18-?
Stayed 1 night in Feb 2026

6/10 Okay

Rachel

Disliked: Staff & service, amenities
Amenities
Stayed 4 nights in Feb 2026

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service
We have stayed at Placid Suites many times. It is in a great location and facilities are clean. I would have given 5 stars but we had a few bumps in the road during our stay this time. The sofa leg was broken off making it unusable and therefore difficult to watch TV. The overhead light also worked about half the time which was an aggravation. I texted to report and never received a reply.
Stayed 2 nights in Feb 2026

10/10 Excellent

jerre

Liked: Cleanliness, staff & service, amenities
Nice place
Stayed 1 night in Feb 2026

2/10 Terrible

Arelis

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We stayed at Placid Suites in San Juan, PR (Room 11), and unfortunately our experience was extremely disappointing. The room was very small and did not feel well maintained. The bathroom door was warped and difficult to close properly. The bed was incredibly noisy, it made loud sounds even without much movement, making it hard to rest. The biggest issue, however, was the mosquito infestation. The room was swarming with mosquitoes. My husband is allergic, and despite using insect repellent, we were repeatedly bitten while in the bed and living area. It became a health concern and we felt unsafe remaining in the room. Because of the health risk, we had to leave the premises after only a couple of hours. The room was simply not habitable. We attempted to resolve the matter through Expedia, but the refund request was denied, which was very disappointing given the circumstances. Parking is also very limited. There is no true off-street parking and street parking availability is minimal. We understand that Puerto Rico has mosquitoes, but a rental property should take proper precautions to ensure rooms are sealed and treated to prevent infestations. Unfortunately, this stay did not meet basic comfort or safety expectations.
Stayed 1 night in Feb 2026

10/10 Excellent

Harvey

Travelled with family
Liked: Cleanliness, staff & service
Clean room, good location
Stayed 1 night in Feb 2026

4/10 Poor

Eric, Shakopee

Travelled with partner
Disliked: Amenities
The door was all glass paned, so we had to cover it with the blanket to keep the light out. The blind on the window also didn't go down all the way, so it also let light in. Therefore, we had trouble sleeping well.
Stayed 2 nights in Feb 2026

8/10 Good

Michael, Toronto

I stayed for 9 nights. The location is a good one, in a safe and attractive area of San Juan, close to the beach and a large supermarket, a Starbucks and walking distance to theatres and good restaurants in neighbouring Miramar. The room was small but ok. It would have been preferable to have a microwave, in addition to the fridge provided. There is little insulation around the door and the windows. Employees can be quite loud and boisterous in the morning, cleaning and making repairs. There is no personal balcony, as suggested in the hotel's description. The roof terrace has no seating, and the railing on the stairway up could use a spruce up. Overall, I would return again.
Stayed 9 nights in Feb 2026

8/10 Good

Michele

Travelled with family
Liked: Cleanliness, property conditions & facilities
Room was clean. Little interaction with staff. Location was good.
Stayed 1 night in Feb 2026

10/10 Excellent

Ryan

Liked: Cleanliness, property conditions & facilities
Clean rooms. Great location
Stayed 1 night in Feb 2026

10/10 Excellent

Daisy

Liked: Cleanliness, amenities, property conditions & facilities
It was in a safe location near the stores and supermarket. If you'd like to walk the beach wasn't so far away It was beautiful. The room was small but comfortable and clean. They have a frigerator no microwave or coffee maker But I will certainly recommend. Look forward in renting it in the near future. comfortable. I It's also
El Yunque
Stayed 1 night in Feb 2026

2/10 Terrible

Immanuel

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
When I arrived, one of the beds had stains on the blanket, and another had hair underneath the blankets. The stovetop and countertops were also filthy. We also were stuck on the balcony for over an hour due to the door handle being broken. The owner was hard to get in touch with and answered messages very late. The only good thing is the location.
Stayed 4 nights in Feb 2026

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Clean room. Easy access
Stayed 1 night in Feb 2026

10/10 Excellent

Vladimir Hidalgo, Louisville

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
No estaba mal
Stayed 3 nights in Oct 2025

4/10 Poor

Felicia

Travelled with family
Liked: Staff & service
Disliked: Amenities
It was only for 1 night but I know I will not stay again unfortunately. I will say the owner was very thorough with explaining the process greatly appreciated that. The room we were provided was not shown on the Orbiz advertisement. There were only 2 flat pillows on the bed; there were 2 of us. No washcloths were provided. For 1 night I guess it was ok but I would hope that the owners will put a little more effort in the space for people to stay.
Stayed 1 night in Feb 2026

2/10 Terrible

Sandra

Travelled with group
Disliked: Cleanliness, property conditions & facilities
The place was disgusting! False advertisement on Expedia. All the pictures shown do not look anything like that in person. The bed was thrown together not neat and the pillows were as flat as the rug. The bathroom had a black curly hair on the toilet seat. If it was just cleaned that would not be there. There was smuts on the shower wall and the bathroom wall. Drain was left out in shower and shower looked like it had not been scrubbed in years. Outdoor furniture all rusted and stained and absolutely no furniture on the terrace as shown in the pictures. Don’t even bother wasting your time or money on this place just keep scrolling you will find something much much nicer! We were 3 couples who booked this place and all agreed to leave immediately!!!!!
Stayed 2 nights in Feb 2026

6/10 Okay

Susan

Travelled with group
Not sure of the cleanliness.. there was sand and other debris in the bedding. BUT it was quiet and getting in was easy and the price was right!
Stayed 1 night in Feb 2026

2/10 Terrible

Billie Jean

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Don’t book this hotel if you want a Hot shower. We stayed 3 nights and had cold showers for 2 nights and after we were told the issue was fixed got hot and lukewarm showers It is sad when you are on vacation and you have to have a discussion with yourself … if cold shower I will Not shower and you need to strategize well I’ll shower my body and IF there is hot/lukewarm water left I will wash my hair…, And here’s the WORST part… when I texted the person about my concern and advised I wanted compensation …she IGNORED me and after 2 days … I elevated concern to hotels .com LESSON LEARNED If you book and encounter an ISSUE … you can FORGET it… the hotel will IGNORE you and feel that you will disappear!!!!
Stayed 3 nights in Feb 2026

6/10 Okay

Miguel

Stayed 1 night in Feb 2026

10/10 Excellent

Jordan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Feb 2026

8/10 Good

Daniel

Stayed 1 night in Nov 2025

2/10 Terrible

Francesca

Disliked: Cleanliness, amenities, property conditions & facilities
The room was not what we expected, the website’s description was misleading. Completely false advertisement, no amenities, room was terrible. We cancelled immediately and went to another hotel. I’m requesting a full refund.
Stayed 2 nights in Feb 2026

10/10 Excellent

Juan E

Liked: Cleanliness, amenities, property conditions & facilities
All great
Stayed 3 nights in Feb 2026

10/10 Excellent

Larry Fellows

Liked: Cleanliness, staff & service
Easy to access room and instructions were very clear. I don’t need a lot of space so this was perfect!
Stayed 1 night in Feb 2026