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Hotel Puerto Valdes

4.0 star property
VIP Access

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Photo gallery for Hotel Puerto Valdes

Presidential Penthouse | 1 bedroom, premium bedding, pillow-top beds, in-room safe
Point of interest
Presidential Penthouse | Terrace/patio
Studio | 1 bedroom, premium bedding, pillow-top beds, in-room safe
Lobby sitting area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Pet-friendly
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

View in a map
100 Calle Valdés, San Juan, San Juan, 00901
  • Place, Port of San Juan
    ‪3 min walk‬
  • Place, Puerto Rico Convention Center
    ‪4 min drive‬
  • Place, Pan American Pier
    ‪5 min drive‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪13 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Studio

Studio | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Studio

9.8 out of 10
Exceptional
(27 reviews)
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Studio

Deluxe Studio | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Deluxe Studio

9.4 out of 10
Exceptional
(9 reviews)
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Luxury Apartment

1 bedroom, premium bedding, pillow-top beds, in-room safe

Luxury Apartment

8.8 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Premier Apartment

Premier Apartment | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Premier Apartment

7.0 out of 10
Good
(4 reviews)
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Apartment

1 bedroom, premium bedding, pillow-top beds, in-room safe

Superior Apartment

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Signature Penthouse

Signature Penthouse | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Signature Penthouse

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Bay view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Presidential Penthouse

Presidential Penthouse | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Presidential Penthouse

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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About this property

Hotel Puerto Valdes

Colonial hotel with free local area shuttle and 24-hour fitness centre
A restaurant, a 24-hour fitness centre and a rooftop terrace are available at this smoke-free hotel. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle and a free cruise terminal shuttle. Other amenities include a 24-hour business centre, a business centre and conference space. Housekeeping is available on request.
Hotel Puerto Valdes offers 15 accommodations with espresso makers and a safe. This individually decorated and furnished accommodation includes double sofa beds and desks. Pillowtop beds feature premium bedding. A pillow menu is available. Microwaves and coffee/tea makers are provided. Bathrooms include a shower with a rainfall showerhead, and hairdryers.

This San Juan hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Televisions come with premium cable channels. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hotel Puerto Valdes. During your stay, you're just a quick walk from Port of San Juan. Enjoy features like free WiFi in public areas, free self-parking and a free area shuttle.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Enjoy a bite to eat at the steakhouse
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 3-minute walk from Port of San Juan and a 1-minute drive from Pan American Pier
  • Free ferry terminal, shopping centre and cruise terminal shuttle service
  • Pets welcome for a fee
There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Event space at this hotel measures 1200 square feet (111 square metres) and includes conference space. An area shuttle within 4 kilometres and A cruise ship terminal shuttle are free. A 24-hour fitness centre, a rooftop terrace, and a vending machine are also featured at the business-friendly Hotel Puerto Valdes. The hotel can provide concierge services and wedding services. Self parking is free.

This 4-star San Juan hotel is smoke free.

CARNES STEAKHOUSE – This steakhouse only serves dinner. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 4 kilometres
  • Free casino shuttle
  • Free cruise terminal shuttle
  • Free ferry terminal shuttle
  • Free shopping centre shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant
  • Couples/private dining

Restaurants on site

  • CARNES STEAKHOUSE

Things to do

  • 24-hour gym
  • Art gallery
  • Wine tasting room

Family friendly

  • Free area shuttle
  • In-room cot
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Soundproofed rooms
  • Travel cot

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,200 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Lift (91 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Espresso maker
  • Freezer
  • Hob
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per accommodation (varies based on length of stay)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Hotel Puerto Valdes offers transfers from the cruise terminal. Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Puerto Valdes
Hotel Puerto Valdes Hotel
Hotel Puerto Valdes San Juan
Hotel Puerto Valdes Hotel San Juan

Reviews

Hotel Puerto Valdes Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 317 out of 489 reviews
Rating 8 - Good. 100 out of 489 reviews
Rating 6 - Okay. 40 out of 489 reviews
Rating 4 - Poor. 18 out of 489 reviews
Rating 2 - Terrible. 14 out of 489 reviews

Reviews

10/10 Excellent

Madelyn

Stayed 9 nights in Jun 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the hotel overall and would stay there again
Stayed 2 nights in Jul 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Matilda

Liked: Amenities
Loved this hotel and the staff
Stayed 4 nights in Jun 2025

10/10 Excellent

JOHN

Liked: Cleanliness, amenities, property conditions & facilities
The staff was wonderful, so accommodating Joseph was the greatest. Also the restaurant was great waiter Dylan and chef also great
Stayed 5 nights in Jun 2025

10/10 Excellent

Ivy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Monisha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel close to every thing. Staff were super sweet and helpful. Laundry room and kitchen in each room were great for family travel. Would definitely come back!
Stayed 3 nights in Jun 2025

10/10 Excellent

Rosa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 3 nights in Jun 2025

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was great and walkable to Old San Juan. Don’t be lazy and park on the street as you will get a ticket. The hotel provides parking in their garage if the spots outside are full.
Stayed 4 nights in Jun 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was really nice
Stayed 2 nights in Jun 2025

10/10 Excellent

Sam Jin

Stayed 7 nights in Mar 2025

10/10 Excellent

Aurelio

Travelled with family
Liked: Cleanliness, staff & service, amenities
Only complaint was the bathroom clogging up after each shower. After the 4th night of staying, we discovered that the filter in the shower drain was clogged. Since this occured late night we just unclogged the drain ourselves by cleaning out the drain trap. This fixed the issue and we no longer had a clogged drain. Other than this experience, the stay was overall great. The staff was always welcoming and helpfull with all of our questions.
Stayed 7 nights in Jun 2025

8/10 Good

Maria

Stayed 5 nights in Jun 2025

8/10 Good

Melinda, Englewood

Travelled with family
Liked: Cleanliness, property conditions & facilities
Loved that they would take you into downtown San Juan. Didn't like that I was told they would be leaving at 8 am only to schedule our entire day around that only to be told that they couldn't take us until noon. That was not cool. Location seems sketchy, considering what the area looks like across the street. But didn't have any problems. Also, when they say there is free parking, they mean either one of the three VERY small spots in front of the building or on the street. That's it! So good luck.
Stayed 2 nights in Jun 2025

10/10 Excellent

Namirah

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I would come back and recommend it to other
Stayed 4 nights in Jun 2025

10/10 Excellent

Ferdinand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wil use them again.

The studio was great, nice and spacious very clean very comfortable. Just one thing they should correct in regard to the studio... The bedroom window should have a shade exactly the same as the living room window so the sunlight doesn't shine in so STRONG inthe morning. That was extremely annoying.
Stayed 5 nights in May 2025

10/10 Excellent

LISBETH, Duluth

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice place , but you have to rent a car or pay taxi to go somewhere.
Stayed 3 nights in May 2025

10/10 Excellent

Isaiah

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great accommodations. Hector was very helpful with connecting us to the restaurant staff to make sure we could get a late supper for the kiddos after we arrived.
Stayed 1 night in May 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good people work here
Stayed 3 nights in May 2025

8/10 Good

Deanna, Willingboro

Liked: Cleanliness
Stayed 4 nights in May 2025

10/10 Excellent

Theresa

Liked: Cleanliness, amenities, property conditions & facilities
Loved everything. Boutique hotel with specialized attention. Thank you Joy and Joseph! Lovely studio and ice cold AC.
Stayed 1 night in May 2025

10/10 Excellent

Adama

Stayed 3 nights in May 2025

10/10 Excellent

Rafael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property overall is excellent, great services and cleaning was as requested but it was great and very affordable prices
Stayed 8 nights in May 2025

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff treated me like family!
Stayed 1 night in May 2025

8/10 Good

Pablo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
N
Stayed 6 nights in Apr 2025