The Royal Sonesta San Juan

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Outdoor pool, open 7:00 AM to 9:00 AM, pool cabanas (surcharge)
View from room
2 bars/lounges, 2 beach bars, swim-up bar, poolside bar
2 bars/lounges, 2 beach bars, swim-up bar, poolside bar
Hypo-allergenic bedding, in-room safe, individually decorated
Luxury
VIP Access
4.0 star property
9.0

Wonderful

Upscale resort near Isla Verde Beach

Carolina Beach is located near The Royal Sonesta San Juan, which provides 2 beach bars, a swim-up bar and a poolside bar. This resort is a great place to bask in the sun with a beachfront location, beachfront dining and sunloungers. Indulge in a facial, a massage and a body treatment at the on-site spa. At the 6 on-site restaurants, enjoy breakfast, lunch, dinner, light fare and Caribbean cuisine. In-room WiFi (surcharge), with a speed of 50+ Mbps, is available to all guests, along with a terrace and a firepit.

Popular amenities

  • Pet-friendly
  • Air-conditioning

Explore the area

View in a map
5961 Isla Verde Avenue, Carolina, 00979
  • Place, Isla Verde Beach
    ‪4 min walk‬
  • Place, Carolina Beach
    ‪5 min walk‬
  • Place, Balneario de Carolina
    ‪19 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪4 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Room, 2 Queen Beds, Ocean View (Mobility, Bathtub)

9.0 out of 10
Wonderful
(6 reviews)
  • Ocean view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Balcony (Club)

7.4 out of 10
Good
(3 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Balcony (Club)

9.6 out of 10
Exceptional
(5 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed, Terrace, Pool View

9.2 out of 10
Wonderful
(10 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Balcony, Ocean View

9.2 out of 10
Wonderful
(69 reviews)
  • Ocean view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Ocean View

9.2 out of 10
Wonderful
(151 reviews)
  • Ocean view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, City View (Mobility, Roll-In Shower)

7.8 out of 10
Good
(6 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Room, 1 Queen Bed, City View

  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 2 Queen Beds, City View

8.8 out of 10
Excellent
(31 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Garden View

8.6 out of 10
Excellent
(14 reviews)
  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(112 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Garden View

9.4 out of 10
Exceptional
(23 reviews)
  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, City View (Mobility, Roll-In Shower)

9.4 out of 10
Exceptional
(9 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Ocean View (Mobility Accesible)

8.0 out of 10
Very good
(5 reviews)
  • Ocean view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Club Suite, 1 King Bed, Balcony

  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Club Suite, 1 King Bed, Accessible, Balcony (Roll-In Shower)

  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed, Terrace, Pool View (Mobility Accessible - Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Executive Room, 1 King Bed with Sofa bed, Ocean View

  • Ocean view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Executive Room, 1 King Bed with Sofa bed, City View (Junior)

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Presidential Room, 1 King Bed with Sofa bed, Ocean View

  • Ocean view
  • 99 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Executive Suite, 2 Double Beds, City View (Junior)

  • City view
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

The Royal Sonesta San Juan

Catch some rays at the beach or spend the day relaxing at The Royal Sonesta San Juan's full-service spa. Then enjoy a meal at one of the resort's 6 restaurants. Change of towels is available on request
The Royal Sonesta San Juan offers 398 accommodations with a safe and coffee/tea makers. This individually decorated and furnished accommodation has separate sitting areas. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.

In-room wireless Internet access (speed: 50+ Mbps) is available for a surcharge. Business-friendly amenities include offices, desks and desk chairs. Additionally, rooms include a hairdryer and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested.

Recreational amenities at the resort include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 4 treatment rooms. Services include facials and body treatments. The spa is equipped with a sauna and a steam room. The spa is open selected days.
The Royal Sonesta San Juan's great beach location gets high marks from our customers. During your stay, you're just a quick walk from Isla Verde Beach. Features include 6 restaurants, 2 beach bars and a full-service spa.
  • For dining with pool views, stop by Aleli Restaurant, one of the property's 6 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to facials, massages or body treatments at the spa
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the location
  • Just a 4-minute walk from Isla Verde Beach and 6 minutes on foot from Carolina Beach
  • Dogs welcome for a fee (restrictions apply)
Enjoy the umbrellas and sunloungers for a relaxing day at the beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at The Royal Sonesta San Juan such as an outdoor pool and a fitness centre.

There are 6 restaurants on site, along with a coffee shop/cafΘ. For a drink, you can stop by one of the on-site bars, including 2 beach bars and 2 bars/lounges. WiFi is available in public spaces for a fee. This beach resort also offers a garden and a terrace. For a fee, parking is available. The property offers extended parking privileges.

This 4-star Carolina resort is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 11:00 AM and at the weekend from 6:00 AM to noon.
Aleli Restaurant – Overlooking the pool, this restaurant serves breakfast and lunch.
Ocean Breeze – This beachfront restaurant specialises in Caribbean cuisine and only serves lunch. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Karaya – This bar only serves dinner. Open daily.
La Bodeguita – Overlooking the garden, this coffee shop serves breakfast, lunch and light fare. Guests can enjoy drinks at the bar. Open daily.
Akua Bar – This poolside bar serves lunch and light fare. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 27 per day; includes in/out privileges)
  • Valet parking on site (USD 33 per day; includes in/out privileges)
  • RV/bus/lorry parking on site
  • Extended parking on site
  • Limited on-site valet and self parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 11:00 AM on weekdays and 6:00 AM to noon on weekends; USD 36 for adults and USD 19.99 for children
  • 2 bars/lounges
  • 2 beach bars
  • 6 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar

Restaurants on site

  • Akua Bar
  • Aleli Restaurant
  • Karaya
  • La Bodeguita
  • Ocean Breeze

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 16 meeting rooms
  • 24,000 square feet of conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Firepit
  • Garden
  • In a nature reserve
  • On the beach
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Facials
  • Massage
  • Sauna
  • Spa open select days
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • High-pile carpet in room
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • 15 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Office
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per night
  • Resort fee: 22 per cent of room rate
The resort fee includes:
  • Additional inclusions
  • Business centre/computer access
  • Fitness centre access
  • In-room bottled water
  • In-room coffee
  • In-room safe

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 36.00 for adults and from USD 19.99 for children
  • Self-parking fee: USD 27 per day (in/out privileges)
  • Valet parking fee: USD 33 per day (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 9:00 AM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

InterContinental Hotel San Juan
InterContinental San Juan
San Juan InterContinental
Intercontinental San Juan Hotel Isla Verde
InterContinental San Juan Puerto Rico/Isla Verde
Intercontinental San Juan Resort And Casino
InterContinental San Juan Hotel
InterContinental San Juan Resort Carolina
InterContinental San Juan Resort
InterContinental San Juan Carolina
InterContinental Juan Carolin

The Royal Sonesta San Juan Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1659 out of 2351 reviews
Rating 8 - Good. 361 out of 2351 reviews
Rating 6 - Okay. 190 out of 2351 reviews
Rating 4 - Poor. 60 out of 2351 reviews
Rating 2 - Terrible. 81 out of 2351 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Rodrigo

Stayed 2 nights in Jan 2026

10/10 Excellent

Carisa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The views from the room were beautiful. The rooms were modern and clean.
Stayed 3 nights in Oct 2025

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, amenities
Exceptional staff
Stayed 5 nights in Dec 2025

10/10 Excellent

ANdrew

Liked: Cleanliness, staff & service, amenities
Exceptional staff!
Stayed 3 nights in Dec 2025

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
we had a great time very clean inside and out the pool was awesome jacuzzi very relaxing beach was step's away we would definitely recommend it
Stayed 5 nights in Jan 2026

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities
Absolutely beautiful and great staff we will definitely be back!!!
Stayed 5 nights in Dec 2025

8/10 Good

Sherri

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 7 nights in Jan 2026

10/10 Excellent

Brionna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was so clean and the staff was so kind. The grounds were clean and well kept as well.
This is the view if you get a beach view room.
Stayed 3 nights in Jan 2026

6/10 Okay

Roberto

Stayed 3 nights in Jan 2026

8/10 Good

Jocelyn

Travelled with partner
Liked: Amenities, property conditions & facilities
The room was clean but not spotless, there was still hair in the shower from previous guests and a lot of dust around the little fridge area and the coffee machine didnt work. The room had a humid smell, not dirty but you could tell there was a weird smell. The staff was courteous. And the location was really nice. There is different dining options on site and bars with excellent drinks. I wish the pool was heated but it was still nice and clean. I really enjoyed the little restaurant along the beach and the towel service asl well. Overall it was a nice stay.
Stayed 4 nights in Jan 2026

8/10 Good

Claire

Travelled with group
-
Stayed 4 nights in Jan 2026

6/10 Okay

Nelson

Travelled with family
Liked: Cleanliness, property conditions & facilities
We were never given a full property run down/exclamation - so we found out where things were and what was happening as days went on. We were never informed of how much the breakfast buffet was as we missed a la carte breakfast by minutes. Paid F&B options are expensive and sometimes without informing you the price. A bottle of Champagne that we ordered was $215 dollars; when the day before I paid $100 off property at the T Mobile District. Bit of a slap in the face to not inform guests and/or have a menu price available. Our room was lovely, BUT - the bathroom kept flooding when we showered. The faucet - made more of a mess than it was useful. We left the property three times out of our four day stay, never once did valet services or a bell man offered to help us. The housekeeping team, while they would change our towels - they didn't change the linen. We noticed this on day three when unfortunately my wife PJ's bled/stained the sheets from the night prior. With that being said the nicest person and recognized us out of our stay was Joseph the bartender at the pool bar. 5 stars for him!
Evening Pool.
Double bed + garden view[luggage inside].
Stayed 4 nights in Jan 2026

10/10 Excellent

Janet Isabel

Stayed 2 nights in Jan 2026

8/10 Good

Matthias

Stayed 7 nights in Jan 2026

10/10 Excellent

Aimee

Stayed 2 nights in Dec 2025

4/10 Poor

Frederick, Sault Ste. Marie

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
A band was playing at night but all I heard in our room was the base-boom boom boom. The manager refused to come to our room to check it out nor to turn down the base or music. It was not a good holiday at a premium price.
Stayed 3 nights in Jan 2026

10/10 Excellent

Olena

Stayed 4 nights in Jan 2026

10/10 Excellent

Connie

Stayed 1 night in Jan 2026

10/10 Excellent

Kristopher

Stayed 1 night in Dec 2025

8/10 Good

jackie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The employees are friendly and the property is very clean. The available food on the property is good but not fancy. There is a gravel pathway between the pool and the ocean..... kinda rough on the feet. I would give 4.5 stars but this website only allows whole ones.
Stayed 1 night in Jan 2026

10/10 Excellent

Christopher

Stayed 3 nights in Jan 2026

10/10 Excellent

Naimah

Stayed 1 night in Jan 2026

10/10 Excellent

Amy L

Stayed 4 nights in Jan 2026

10/10 Excellent

alfredo

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing Staff
Room view
Room view
Swimup bar
Stayed 3 nights in Jan 2026

10/10 Excellent

Kelly Jean

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, comfortable bed, we had an ocean side view with amazing sunsets. The beach was clean the water was warm and the guys were ready to set up an umbrella without wait. The staff were so helpful, friendly and accommodating. We will definitely be coming back!
Stayed 3 nights in Jan 2026