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Urbana Hotel

2.0 star property
VIP Access

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Photo gallery for Urbana Hotel

City view
Shower, hair dryer, towels, soap
Exterior
Exterior
Hallway

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • 24/7 front desk

Explore the area

View in a map
102 C. Pelayo, San Juan, San Juan, 00901
  • Place, Port of San Juan
    ‪7 min walk‬
  • Place, Luis Muñoz Rivera Park
    ‪9 min walk‬
  • Place, Escambron Beach
    ‪12 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪14 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Basic Room

Premium bedding, pillow-top beds, free WiFi, bed sheets

Basic Room

8.2 out of 10
Very good
(11 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Premium bedding, pillow-top beds, free WiFi, bed sheets

Deluxe Room

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room | Premium bedding, pillow-top beds, free WiFi, bed sheets

Superior Room

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About this property

Urbana Hotel

Hotel with free parking, 6-minute walk to Port of San Juan
Concierge services, a 24-hour front desk and free self-parking are available at this smoke-free hotel. Housekeeping is available on request.
Urbana Hotel offers 20 accommodations with air conditioning. Pillowtop beds feature premium bedding. Smart televisions are featured in guestrooms.

Bathrooms include a shower. This San Juan hotel provides complimentary wireless Internet access. Hairdryers and change of towels can be requested. Housekeeping is provided on request.

Our customers tell us that they can't get enough of the helpful staff at Urbana Hotel. During your stay, you're just a quick walk from Port of San Juan. Free self-parking and concierge services are available.
  • Free WiFi
  • Free self-parking
  • Services include a concierge and luggage storage
  • Within a 15-minute walk of Port of San Juan and Escambron Beach
Urbana Hotel offers its guests concierge services. The front desk is open around the clock. Self parking is free.

This San Juan hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping on request

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV

More

  • Air conditioning

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 23

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Urbana Hotel

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: 15 per cent

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Urbana Hotel Hotel
Urbana Hotel San Juan
Urbana Hotel Hotel San Juan

Urbana Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 240 out of 411 reviews
Rating 8 - Good. 68 out of 411 reviews
Rating 6 - Okay. 61 out of 411 reviews
Rating 4 - Poor. 21 out of 411 reviews
Rating 2 - Terrible. 21 out of 411 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

David Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was great! The rooms are modest but I think that’s reflected in the price. Only a small desk and mini fridge in the room, but I didn’t need more than that. The bed is comfortable, the balcony is a nice touch, the connected properties have lots of amenities, the area has great dining and drink options, and best of all, the location is fantastic. 30 minute walk or 5 min drive to Old San Juan, 5 minutes drive into downtown, a good beach a 5-10 minute walk away.
Stayed 7 nights in Sep 2025

10/10 Excellent

Guillermo A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good overall,
Stayed 5 nights in Sep 2025

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 3 nights in Sep 2025

6/10 Okay

Samantha, San Antonio

Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2025

10/10 Excellent

Mario

Stayed 4 nights in Sep 2025

10/10 Excellent

Daniel

Stayed 4 nights in Sep 2025

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
For shopping you had to get in a car and take a drive. Available restaurants in walking distance.
Stayed 3 nights in Sep 2025

6/10 Okay

Anthony

Liked: Cleanliness, staff & service
Good option in a nice neighborhood (close to Old San Juan, lots of very good restaurants). Just felt they were missing a few amenities, but overall good budget stay, and staff were very friendly.
Stayed 3 nights in Sep 2025

6/10 Okay

Felipe

Business traveller
Liked: Cleanliness, staff & service
Good
Stayed 1 night in Sep 2025

10/10 Excellent

Jared

Stayed 1 night in Sep 2025

10/10 Excellent

Siro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Up and coming area.
Stayed 1 night in Sep 2025

2/10 Terrible

Tony

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
No water... area unsafe... had a 9in nail puncture my shoe on walkway
Stayed 6 nights in Jul 2025

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s was different from the pics.. thought I would get windows and balcony.. nope we just got a simple room but manageable.. clean and easy to locate
Stayed 3 nights in Sep 2025

10/10 Excellent

Delia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 6 nights in Sep 2025

10/10 Excellent

Gianina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was skeptical based on reviews but I stood at the Urbana and I had a lot of hot water and the AC was great I even had to turn it off periodically from being too cold. The area does get nosey on Saturdays and Sundays. Aside from that great stay.
Stayed 3 nights in Sep 2025

10/10 Excellent

Brieanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were friendly and informative, the room was clean, and there were places to eat nearby.
Stayed 2 nights in Sep 2025

10/10 Excellent

Robert

Stayed 1 night in Sep 2025

10/10 Excellent

Ryan

Stayed 1 night in Sep 2025

10/10 Excellent

Deyanira

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Me encanto todo. La locación y el servicio. segunda ves quedándome en esa área.
Stayed 1 night in Sep 2025

10/10 Excellent

Aleksandra

Stayed 4 nights in Sep 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and property. Kind staff. Great location
Stayed 4 nights in Aug 2025

8/10 Good

brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had tv, gated and code doors
Stayed 1 night in Aug 2025

2/10 Terrible

Sandra Evette, Springfield

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I rented a deluxe room and it was a jail cell room with no windows
Stayed 3 nights in Aug 2025