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Casa Cien

4.5 star property
VIP Access

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Photo gallery for Casa Cien

Deluxe Room, 1 King Bed | View from room
Building design
Outdoor pool, open 9:00 AM to 9:00 PM, free pool cabanas, pool umbrellas
Sun deck
Reception

Reviews

10 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Bar
  • Hot tub
  • Gym
  • Parking available
  • Room service

Explore the area

View in a map
Recreo 100, Colonia Centro, San Miguel de Allende, GTO, 37700
  • Place, Juarez Park
    ‪2 min walk‬
  • Place, Church of San Miguel Arcángel
    ‪5 min walk‬
  • Place, Allende Garden
    ‪5 min walk‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Egyptian cotton sheets, premium bedding, down duvets

Suite, 1 King Bed

  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Egyptian cotton sheets, premium bedding, down duvets

Room, 1 King Bed

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Egyptian cotton sheets, premium bedding, down duvets

Deluxe Room, 1 King Bed

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Egyptian cotton sheets, premium bedding, down duvets

Superior Room, 1 King Bed

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Design Chalet

Design Chalet | Egyptian cotton sheets, premium bedding, down duvets

Design Chalet

  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Casa Cien

Colonial hotel with full-service spa and free breakfast
A full-service spa, an outdoor pool and a restaurant are available at this hotel. Free cooked-to-order breakfast, free WiFi in public areas and a free manager's reception are also provided. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site.
Casa Cien offers 8 air-conditioned accommodations with minibars and espresso makers. Select Comfort beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 55-inch LED televisions come with premium cable channels, first-run films and Netflix. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna. The spa is open daily. There are 3 outdoor hot springs open between 11:00 AM and 6:00 PM.
During your stay at Casa Cien, you're just a quick walk from Church of San Miguel Arcángel. Enjoy features like free breakfast, free WiFi in public areas and a free manager's reception.
  • Free cooked-to-order breakfast served daily
  • Free WiFi and wired Internet
  • Drinking and dining options include a coffee shop, a restaurant, a swim-up bar and a poolside bar
  • Valet parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Treat yourself to reflexology, body wraps or body scrubs at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Steps from Juarez Park and 7 minutes on foot from Church of San Miguel Arcángel
  • Airport shuttle service available for a fee
Casa Cien offers its guests a full-service spa, an outdoor pool, and Access to hot tub. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi and wired Internet.

A fitness centre, a library, and a terrace are also featured at the luxury Casa Cien. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this 4.5-star San Miguel de Allende hotel.

Guests are served a free cooked-to-order breakfast daily from 8 AM to 11:00 AM. The hotel hosts a free manager's reception daily.
Casa Cien has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Uncovered valet parking on site (USD 25 per night; includes in/out privileges)
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available daily 8 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 3 outdoor hot springs
  • Full-service spa
  • Gym
  • Hot tub
  • Library
  • Outdoor pool
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Free pool cabanas
  • Garden
  • In a national park
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 outdoor hot springs
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot springs open from 11:00 AM - 6:00 PM
  • Hot springs water temperature - 35 ºC
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Handrails in hallways
  • Handrails in stairways
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • No lift
  • Portable shower seat
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (40 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways (60 centimetre wide)

More

  • 1 building
  • 1 floor
  • Colonial architecture
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Select Comfort mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with premium cable channels
  • First-run films
  • Netflix

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children 12 and younger are not allowed at this property. All guests older than 12 are welcome.
  • Rollaway/extra beds are available for USD 100.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 110 per vehicle (one-way)
  • Valet parking fee: USD 25 per night (in/out privileges)
  • Rollaway bed fee: USD 100.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Casa Cien offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 7 days before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Hot springs access available from 11:00 AM to 6:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 12 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

CASA CIEN Adults Hotel San Miguel de Allende
CASA CIEN Adults Hotel
CASA CIEN Adults San Miguel de Allende
CASA CIEN Adults
CASA CIEN Adults Only
Casa Cien Hotel
Casa Cien San Miguel de Allende
Casa Cien Hotel San Miguel de Allende

Reviews

Casa Cien Reviews

10

Exceptional

10/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness
Rating 10 - Excellent. 36 out of 38 reviews
Rating 8 - Good. 1 out of 38 reviews
Rating 6 - Okay. 1 out of 38 reviews
Rating 4 - Poor. 0 out of 38 reviews
Rating 2 - Terrible. 0 out of 38 reviews

Reviews

10/10 Excellent

Felix

Stayed 2 nights in Jul 2025

10/10 Excellent

Ira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very, very nice place to stay.

Exceptionally gratuitous service. The staff is superb.
Stayed 4 nights in Jul 2025

10/10 Excellent

Cordula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were incredible, the location was amazing - a beautiful set of rooms on a hillside. The pool was incredible. We felt pampered and loved the stay
Stayed 4 nights in Apr 2025

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful and Welcoming

Main attraction at walking distances. it’s beautiful, peaceful, clean. Staff very helpful and courteous.
Stayed 2 nights in Apr 2025

10/10 Excellent

Ana

Stayed 1 night in Mar 2025

10/10 Excellent

Paul D

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous quiet grounds, staff super attentive to all needs from pizza to pharmacy run. Delicious chocolate cake for my wife’s birthday. Gin and tonics ran up the stairs to poolside ASAP. Included breakfast under heaters on the lawn delicious with fresh squeezed green juice and wake up Bloody Mary. Jennifer and Millie excellent!
Stayed 5 nights in Dec 2024

10/10 Excellent

Yaron

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exclusive Boutique for Memory Making

My husband & I visited for 4 incredible nights. We really enjoyed the exclusiveness of this boutique hotel. Our room was incredibly spacious, well furnished & extremely comfortable. Even lounging on our private patio with city views was charming. The staff at every level were accomodating & always pleasant - from helping with restaurant reservations to arranging a driver for a wine tour to heating the hot tub at our whim! The grounds were immaculate & photo worthy. They even have a gym & spa (we got couples massage). We have very fond memories & plan to return again.
Stayed 4 nights in Jun 2024

10/10 Excellent

David

Stayed 2 nights in Mar 2022

10/10 Excellent

edith

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Dec 2021

10/10 Excellent

Montserrat

Stayed 2 nights in Jul 2021

10/10 Excellent

Katherine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Casa Cien was incredible!

Casa Cien was lovely. The service from Samantha was top notch! Breakfast in the garden and drinks by the pool were unmatched! Highly recommend this hotel!
Stayed 5 nights in Nov 2020

10/10 Excellent

Lois

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing boutique hotel with yummy food and helpful staff. Gardens are so beautiful too!
Stayed 3 nights in Feb 2020

10/10 Excellent

Vandi, Denver

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property at Casa Cien is dreamy! A lovely garden and pool in a quiet setting and a great location. The staff was unbelievable! They helped us with so many things: organizing Mariachis for my husband's birthday, ordering beautiful flowers just to my specifications, booking dinners, massages, etc. The breakfast on the patio was delicious and a lovely way to start the day. Nellie, Samantha and Aldo were there to take care of us all of the way, as were the rest of the crew- thank you!
Stayed 5 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful gardens, relaxing environment and incredible staff that really care. The breakfast was delicious! We enjoyed our time staying here very much. The only thing I would change would be some sound proofing. We could hear the phones in the office and people outside our room. We were equally concerned with how people could hear us! It's an old home, so I can see how it would be a difficult task to obtain given the configuration of the rooms. Also, while it was lovely having a balcony, it was far from private with the other guest sitting not two feet away from us on the covered porch. It's just a very small, intimate place and privacy seems to be a little difficult to find at times. The staff however makes great strides to respect your privacy and do everything they can to make you feel comfortable.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, intimate hotel with very friendly and welcoming staff. Walking distance to the main square and attractions of San Miguel. Parking available on premises at additional cost (approx CAD 25/day) with limited street parking nearby.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service! Felt very pampered and spoiled!
Stayed 1 night in Apr 2019

10/10 Excellent

deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Casa Cien

This is a jewel to be seen. Lovely rooms...fabulous beds and linens Wonderful staff and superb gardens.
Stayed 4 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The people there were very gracious and accomodating. Hector, Roberto and Samantha were outstanding.
Stayed 3 nights in Feb 2019

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente atención, magnífico lugar, la habitación impecable
Stayed 1 night in Jul 2025

10/10 Excellent

Jean Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendable

Fue una experiencia relajante y pacentera, las instalaciones muy cómodas, el personal muy atento
Stayed 3 nights in Jul 2025

10/10 Excellent

Gabriela

Stayed 3 nights in Jun 2025

6/10 Okay

Ruriko

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Sería bueno que sea más claro cuando un servicio tiene costo adicional. También que aseguren que el servicio que brindan es el que se solicita. Las terapeutas del spa confundieron los masajes solicitados.
Stayed 2 nights in Jun 2025

10/10 Excellent

Francisco, Los Reyes

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena, limpia y tranquila, me encanta diseño y elegancia del lugar
Stayed 1 night in Mar 2025

10/10 Excellent

Carina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An absolute haven! We spent two nights at this dreamy property and enjoyed superb service. The grounds are like a park and the staff went above and beyond to make our stay as comfortable as possible.
Stayed 2 nights in Dec 2024