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Aparthotel

Silverwater Resort

Property class: 4.5

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Photo gallery for Silverwater Resort

Lake
Lobby
Three Bedroom Apartment | View from room
Front of property – evening/night
Breakfast, lunch, dinner served; Regional cuisine, sea views

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Dryer
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
17 Potters Hill Road, San Remo, VIC, 3925
  • Place, San Remo Coastal Reserve
    ‪17 min walk‬
  • Place, Phillip Island Grand Prix Circuit
    ‪17 min drive‬
  • Place, Penguin Parade
    ‪23 min drive‬

Room options

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Resort Room | View from room

Resort Room

9.0 out of 10
Wonderful
(2 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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One Bedroom Apartment | Private kitchen | Coffee/tea maker

One Bedroom Apartment

  • 56 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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39-inch flat-screen TV with digital channels, TV, DVD player

Two Bedroom Apartment

  • 66 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds OR 1 Queen Bed, 1 King Bed and 1 Single Sofa Bed

View all photos for Three Bedroom Apartment

Three Bedroom Apartment | Balcony

Three Bedroom Apartment

  • 100 sq m
  • 3 bedrooms
  • Sleeps 6
  • 3 King Beds OR 6 Single Beds

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About this property

Silverwater Resort

Along with an indoor pool, this aparthotel has an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and outdoor tennis courts are on-site. Each apartment provides a dryer and a coffee/tea maker, plus free WiFi and a flat-screen TV with digital channels. Added amenities include a balcony, a DVD player and room service.
Silverwater Resort offers 170 air-conditioned accommodations with DVD players and a safe. Rooms open to balconies. 39-inch flat-screen televisions come with premium digital channels. Bathrooms include baths or showers and hairdryers.

This San Remo aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board.

An indoor pool, an outdoor pool and a hot tub are on site. Other recreational amenities include outdoor tennis courts, a steam room and a fitness centre.

Children aged under 14 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Silverwater Resort. During your stay, you're just a quick walk from San Remo Coastal Reserve. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool. Built in 2007, this luxury aparthotel has 170 apartments over 3 floors. Free WiFi and a balcony are available in each apartment.
  • Each apartment offers a dryer, a balcony and a flat-screen TV
  • Free WiFi
  • Free self-parking
  • Enjoy Regional cuisine and ocean views while dining at Watermark Restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor and outdoor pools or soak in the hot tub
  • Services include tour or ticket assistance, luggage storage and wedding services
  • On-site recreation includes 2 outdoor tennis courts, a gym and a steam room
  • 6 minutes on foot from San Remo Coastal Reserve and a 4-minute drive from Woolamai Beach
Silverwater Resort offers its guests an indoor pool, an outdoor pool, outdoor tennis courts, and a hot tub. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this aparthotel measures 3228 square feet (300 square metres) and includes a conference centre. A fitness centre, a steam room, and a terrace are also featured at the luxury Silverwater Resort. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star San Remo aparthotel.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.
Watermark Restaurant – Overlooking the ocean, this restaurant specialises in Regional cuisine and serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Pool/Spa

  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • Playground

Restaurants on site

  • Watermark Restaurant

Food and drink

  • Coffee/tea maker

Dining

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: AUD 33 for adults and AUD 17 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Limited room service

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 39-inch flat-screen TV with premium digital channels
  • DVD player

Outdoor areas

  • Balcony
  • Barbecue grill
  • Garden
  • Terrace

Laundry

  • Dryer
  • Laundry facilities

Work spaces

  • Conference centre (3,228 square foot of space)
  • Desk
  • Desk chair
  • Meeting rooms

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift (single-level property)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Designated smoking areas

Services and conveniences

  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Wedding services

Location highlights

  • In a rural location
  • On the bay

Things to do

  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Gym
  • Theme park nearby
  • Whale watching nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 170 units
  • 23 buildings
  • 3 floors
  • Banquet hall
  • Built in 2007
  • Electric car charging station
  • Garden

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7 AM - 10 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for AUD 55.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 33 for adults and from AUD 17 for children
  • Crib (infant bed) fee: AUD 55.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
The front desk at this property is open daily from 7 AM - 10 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed AUD 999.99, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Silverwater Resort
Silverwater Resort San Remo
Silverwater San Remo
Silverwater Hotel Phillip Island
Silverwater Hotel San Remo
Silverwater Resort Phillip Island
Silverwater Resort San Remo
Silverwater Resort Aparthotel
Silverwater Resort Aparthotel San Remo

Silverwater Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 677 out of 1348 reviews
Rating 8 - Good. 466 out of 1348 reviews
Rating 6 - Okay. 130 out of 1348 reviews
Rating 4 - Poor. 45 out of 1348 reviews
Rating 2 - Terrible. 30 out of 1348 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

6/10 Okay

Sepideh

Travelled with family and small children, Travelled with group
Liked: Amenities
We really liked the view from our three-bedroom apartment and the location was great. The kids’ playing area was also very good, which was a big plus for our family. However, the property seriously needs a deep clean. Unfortunately, we found fresh blood stains on our bedsheets on the first night, which showed that the bedding had not been properly changed for new guests. The floor and the balcony were also very dirty. With better cleaning standards, this place could be much better
Stayed 2 nights in Dec 2025

10/10 Excellent

Mark

Travelled with family
Liked: Amenities, property conditions & facilities
The amenities of the resort were great and very comfortable. The 3 bedroom apartment was very comfortable for our family of five and was well appointed.
Stayed 5 nights in Jan 2026

10/10 Excellent

Georgina

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2026

10/10 Excellent

Wissam

Liked: Cleanliness, amenities, property conditions & facilities
Really nice
Stayed 2 nights in Jan 2026

6/10 Okay

Jo

Travelled with family
Liked: Cleanliness, amenities
Room was mostly comfy. Sofa bed wasn't great for sleeping on, and looked dated. The carpet was stained, a drawn curtain was missing. Power outage overnight wasn't good enough to be honest, and no explanation was given, not were we asked if we had managed with no power or a/c. Over priced for what was on offer.
Stayed 2 nights in Jan 2026

2/10 Terrible

Oliver

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Lots of issues with cleanliness of the room, despite multiple attempts to get this resolved by us phoning messaging and going in person to the reception the cleaning was not completed.
Stayed 3 nights in Jan 2026

8/10 Good

William

Stayed 2 nights in Jan 2026

10/10 Excellent

Joanna

Stayed 2 nights in Dec 2025

6/10 Okay

Adam, Avondale Heights

Travelled with family, Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
We enjoyed the stay being close to Phillip Island but our room was quite grotty and needs a good deep clean. There was mould in the bathrooms and cobwebs and spiders within the apartment itself. Additionally the door latch was broken and missing from our main entry door. Also note that this is not a serviced hotel apartment which was my oversight so any cleaning including towels and linen change is at an additional cost.
Stayed 2 nights in Dec 2025

8/10 Good

Alice

Stayed 2 nights in Dec 2025

4/10 Poor

Nevin

Stayed 3 nights in Dec 2025

8/10 Good

Jason

Travelled with family
Liked: Amenities
Rooms are in need of a furniture upgrade and general cleanliness was average.
Stayed 5 nights in Dec 2025

10/10 Excellent

Barry

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Was a great relaxing time and hopefully we will back soon ,thank you very much
Stayed 2 nights in Dec 2025

10/10 Excellent

Md Shahidul

Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed staying here!
Stayed 3 nights in Nov 2025

6/10 Okay

Margaret

Travelled with partner
Liked: Cleanliness
Basic but clean room. A bit knocked around. Nice balcony and views. Good location. Didn’t use the pool, tennis court etc, but they looked great.
Stayed 1 night in Nov 2025

6/10 Okay

Sanjiv Kumar

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Wasted a day in sorting out Ants issues, with reception staff not bothering about it for a long time. Had a newborn and a 4 year old and needed a room change which was not actioned on priority. Eventually wasted a lot more time in getting another room free from ants the next day.
Stayed 3 nights in Nov 2025

4/10 Poor

Andrew

Travelled with family
Disliked: Property conditions & facilities
Whilst the room was relatively clean, there were dead insects stuck on the ceiling, and within the blinds, there were also small scratches and damage to almost every wall in sight, especially on the walkway to the room. It definitely needs some renovations, as I recall this was the issue last time. Outside of the room, the resort was quite nice, but we faced several issues. After checking in, we drove to our room, and the keycards didn't work. I then called the reception with no response, ending up having to drive back. Whilst the lady apologised after rescanning the cards, she mentioned to call next time, which I, of course, said I did. It seems she was busy with another customer. Next was the pool/spa. The spa was freezing cold. I spoke to the reception, who got a guy to check it, and he mentioned it had issues 2 days ago and that they'd call in a maintenance team to fix it. I later found out that was a complete lie and that someone who operated it was on leave, and it appeared no one else knew how. Finally, my other complaint was the jumping pillows. My son loved them and we were their daily - , they are meant to be inflated from 8 a.m. to 8 p.m. We stayed two nights, and both mornings we had to call to get them inflated. The first morning was at ~9.30 a.m. and the second at 8:30 a.m. Not sure what's happening. The only true positive was the buffet breakfast - the staff was polite and helpful and the food was quite nice.
Stayed 2 nights in Nov 2025

10/10 Excellent

Vicki

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful all round. Great accomodation, amenities and staff. Only downer was the parking, as far away as could be possible and it was pouring!!
Stayed 2 nights in Nov 2025

8/10 Good

Chris

Stayed 2 nights in Nov 2025

8/10 Good

Julie

Travelled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Room was a bit tired and there were cracks in the bathroom sink but overall it was comfortable and adequate.
Stayed 2 nights in Oct 2025

8/10 Good

Matthew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great spot. Nice room, could have been a bit cleaner. Overall a very nice place.
Stayed 2 nights in Oct 2025

8/10 Good

Julia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great room and facilities. The 3 bedroom apartment was very spacious, good sized bedrooms. The buffet breakfast was very expensive for what you good and not very good quality. Definitely would stay again in second floor apartment so we wouldn’t hear the running round and slamming doors from above.
Stayed 3 nights in Oct 2025

10/10 Excellent

peter

Travelled with partner
Liked: Cleanliness, property conditions & facilities
fantastic view from balcony
Stayed 2 nights in Oct 2025

4/10 Poor

Hasi

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Room was ok, but the bedroom was comprised of two single beds put together at different heights creating an uneven crack between the two beds, which made our sleep very uncomfortable. Bath had gaps between the wall and the tub rim where silicone is missing. We were celebrating our anniversary, and despite notifying of this to the hotel, no mention not even an acknowledgment was given..at least a handwritten note would’ve been appreciated. Had parking issues as our designated parking was taken by someone else too. I didn’t complain, as these are cultural and behavioural issues that I can’t fix, and didn’t want to ruin our stay as we’re celebrating our special occasion. Looking back, this property is at a beautiful location, but let down by poor maintenance and management.
Stayed 1 night in Oct 2025

10/10 Excellent

Linda

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful views, fabulous accommodation & great for kids
Stayed 2 nights in Oct 2025