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Hotel Arrizul Congress

4.0 star property
VIP Access

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Photo gallery for Hotel Arrizul Congress

Front of property – evening/night
Bar (on property)
Property entrance
Lobby sitting area
Family Duplex | Premium bedding, minibar, in-room safe, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services
  • Laundry room

Explore the area

View in a map
Calle Ronda 3, San Sebastián, Gipuzkoa, 20001
  • Place, Kursaal Congress Centre and Auditorium
    ‪3 min walk‬
  • Place, Plaza de La Constitucion
    ‪9 min walk‬
  • Place, Concha Beach
    ‪11 min walk‬
  • Airport, San Sebastian (EAS)
    ‪21 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Premium bedding, minibar, in-room safe, desk

Deluxe Double or Twin Room

8.4 out of 10
Very good
(11 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room (extra bed)

Deluxe Double Room (extra bed) | Premium bedding, minibar, in-room safe, desk

Deluxe Double Room (extra bed)

  • 21 sq m
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Family Duplex

Family Duplex | Premium bedding, minibar, in-room safe, desk

Family Duplex

10.0 out of 10
Exceptional
(4 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Suite

Suite | Premium bedding, minibar, in-room safe, desk

Suite

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite Congress

Suite Congress | Premium bedding, minibar, in-room safe, desk

Suite Congress

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Single Room

Single Room | Premium bedding, minibar, in-room safe, desk

Single Room

9.6 out of 10
Exceptional
(5 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

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About this property

Hotel Arrizul Congress

This hotel features a fitness centre, a conference centre and coffee/tea in a common area. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a business centre, a meeting room and concierge services are on-site.
Hotel Arrizul Congress offers 46 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include bidets and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hotel Arrizul Congress. During your stay, you'll be connected to the convention centre and just a quick walk from Bay of Biscay. Features include free WiFi in public areas and a free manager's reception, plus a gym.
  • Free WiFi
  • Cooked-to-order breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Just a 4-minute walk from Kursaal Congress Centre and Auditorium and 11 minutes on foot from Concha Beach
Public spaces have free WiFi. A business centre and a meeting room are available. A free manager's reception is offered on selected days. A fitness centre, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Arrizul Congress.
The hotel hosts a free manager's reception on selected days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limited on-site parking

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 10:30 AM for a fee: EUR 17 for adults and EUR 9 for children
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Gym

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre
  • Meeting room

Outdoors

  • On a river
  • On the boardwalk/promenade

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2016
  • Designated smoking areas

Room amenities

Bedroom

  • Cot (surcharge)
  • Premium bedding

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are available for EUR 11.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately EUR 17 for adults and from EUR 9 for children
  • Crib (infant bed) fee: EUR 11.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Arrizul Congress Collection
Arrizul Congress Collection San Sebastian
Hotel Arrizul Congress Collection San Sebastian
Hotel Arrizul Congress Hotel
Hotel Arrizul Congress San Sebastián
Hotel Arrizul Congress Hotel San Sebastián

Hotel Arrizul Congress Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 270 out of 460 reviews
Rating 8 - Good. 139 out of 460 reviews
Rating 6 - Okay. 34 out of 460 reviews
Rating 4 - Poor. 14 out of 460 reviews
Rating 2 - Terrible. 3 out of 460 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Leilani

Liked: Cleanliness, amenities, property conditions & facilities
Great location accessible to Old Town, kind staff, very clean and great value.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, amenities
Excelent hotel. Amazing breakfast. Strongly recommend.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location! Would stay here again
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Kristian

Liked: Cleanliness, staff & service, amenities
Great location for all the sights, bars and restaurants. Room and hotel clean and comfortable.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

SENOL

Liked: Cleanliness, amenities
Location is perfect. 5 min walk to the city center. Room is very comfortable and i'm so grateful for the courtesy of hotel. Complimentary drinks deserve a special appreciation
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location ,great staff in a very relaxing part of town with easy access to everything
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, staff excellent.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Iryna

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, average service, nice room
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Mary Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location, very clean, nice staff.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible stay.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Rhegienal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Gros.
Stayed 3 nights in May 2024
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Walkable to top spots in the town and great dining. Very helpful front desk. If you plan on having a car, be sure it is a compact as the parking lot is challenging.
Stayed 7 nights in Oct 2025
Verified

10/10 Excellent

Joanna Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thoroughly enjoyed our three nights here, room perfect for a city break, bed comfy and staff friendly and informative. Highly recommend
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

Valentina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel conveniently located by markets, shops, bars and places to eat. Staff was very friendly. The breakfast was great. Would stay there again?
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Vicente

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quiet location
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Rolando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to the bus station and close to the old town.
Stayed 2 nights in Apr 2023
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, amenities, property conditions & facilities
Very pleasant hotel in a good location in the Gros part of the city (PS. That's the name of the area, not a description!) Staff were great once they got to know you ;-) Breakfast was very good and the free glasses of wine every day at happy hour a welcome little treat.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

tania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and clean
Stayed 4 nights in Apr 2024
Verified

8/10 Good

Dinorah

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel you can walk everywhere. Staff is very knowledgeable and friendly. Hotel is clean, rooms are good size you do not feel cramped. Parking is close
Stayed 2 nights in Jun 2025
Verified

6/10 Okay

Michele

Liked: Cleanliness
Excellent location off a quiet street. Selected this location as a starting point for my Camino del Norte. It was the ideal launch spot to prepare me for a no frills trek.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, property conditions & facilities
Great location close to the centre of San Sebastian but down a quiet side road, so very convenient and not noisy.
Stayed 3 nights in May 2023
Verified

10/10 Excellent

Marc D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent welcome on arrival, quick check in. Small but very nice room and ensuite. Definitely stay again when next in San Sebastian.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In a very beautiful city.
Stayed 1 night in Jan 2025
Verified

8/10 Good

sefuel

Liked: Cleanliness, staff & service, amenities
Rooms were cleaned everyday. And hotel was quick to chamge heater to a/c
Stayed 4 nights in Oct 2025
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location. Ultra high level beverage service

Nice staff. Great location. Paramount complimentary beverage service. Walls are thin and upstairs activity is very noticeable.
Stayed 2 nights in Aug 2025