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Hotel SANSEbay

3.5 star property
VIP Access

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Photo gallery for Hotel SANSEbay

Exterior
Reception
Junior Suite SANSEbay | Premium bedding, down duvets, in-room safe, blackout curtains
Deluxe Double Room | Premium bedding, down duvets, in-room safe, blackout curtains
Panoramic Apartment, Sea View | Living area | Smart TV, books

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking available
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
Calle mari 21, San Sebastián, 20003
  • Place, Donostia-San Sebastian Aquarium
    ‪6 min walk‬
  • Place, Concha Promenade
    ‪8 min walk‬
  • Place, Monte Igueldo
    ‪9 min drive‬
  • Airport, San Sebastian (EAS)
    ‪25 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Urban familiar terraza

Urban familiar terraza | Premium bedding, down duvets, in-room safe, blackout curtains

Urban familiar terraza

8.0 out of 10
Very good
(2 reviews)
  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Double Room, Sea View

Double Room, Sea View | Premium bedding, down duvets, in-room safe, blackout curtains

Double Room, Sea View

9.2 out of 10
Wonderful
(5 reviews)
  • 18 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Urban interior patio

Urban interior patio | Premium bedding, down duvets, in-room safe, blackout curtains

Urban interior patio

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Familiar vistas laterales bahía

Familiar vistas laterales bahía | Premium bedding, down duvets, in-room safe, blackout curtains

Familiar vistas laterales bahía

10.0 out of 10
Exceptional
(1 review)
  • 29 sq m
  • Partial sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Cozy Apartment

Cozy Apartment | Private kitchen

Cozy Apartment

10.0 out of 10
Exceptional
(2 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Smart Apartment

Smart Apartment | Private kitchen

Smart Apartment

  • 52 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed, 1 Single Bunk Bed and 1 Single Sofa Bed

View all photos for Superior Apartment, 2 Bedrooms

Superior Apartment, 2 Bedrooms | Premium bedding, down duvets, in-room safe, blackout curtains

Superior Apartment, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • 61 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Urban confort terraza

Urban confort terraza | Premium bedding, down duvets, in-room safe, blackout curtains

Urban confort terraza

9.6 out of 10
Exceptional
(4 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, down duvets, in-room safe, blackout curtains

Deluxe Double Room

10.0 out of 10
Exceptional
(4 reviews)
  • 25 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Premium Room

Premium Room | Premium bedding, down duvets, in-room safe, blackout curtains

Premium Room

  • 25 sq m
  • Sea view
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Sofa Bed

View all photos for Suite SANSEbay

Suite SANSEbay | View from room

Suite SANSEbay

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Basic Double Room

Premium bedding, down duvets, in-room safe, blackout curtains

Basic Double Room

9.4 out of 10
Exceptional
(10 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Junior Suite SANSEbay

Junior Suite SANSEbay | Living area | Smart TV, books

Junior Suite SANSEbay

  • Partial sea view
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed

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About this property

Hotel SANSEbay

Beach hotel in San Sebastián with a coffee shop/cafe
A snack bar/deli, a coffee shop/cafe and self parking are available at this smoke-free hotel. WiFi in public areas is free. Additionally, concierge services, dry cleaning and laundry facilities are on-site. Change of towels is available on request
Hotel SANSEbay offers 27 air-conditioned accommodations with a safe and a hairdryer. Beds feature down duvets and premium bedding. Smart televisions come with premium digital channels.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Hotel SANSEbay. During your stay, you're just a quick walk from Concha Beach. Free WiFi in public areas, a coffee shop/cafe and a snack bar/deli are available.
  • Free WiFi
  • Enjoy a bite to eat at the coffee shop/cafe
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes bicycles to rent
  • Guests have great things to say about the helpful staff and the location
  • Steps from Monte Urgull and 6 minutes on foot from Donostia-San Sebastian Aquarium
  • Airport shuttle service available for a fee
There's a coffee shop/cafe on site, as well as a snack bar/deli. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Multilingual staff, tour/ticket assistance, and concierge services are also featured at Hotel SANSEbay. Parking is available for a fee.

This 3.5-star San Sebastián hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:30 AM to noon.
Bar Urgul – On-site bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Onsite parking available only on request
  • Parking on site (EUR 30 per day)

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to noon for a fee: EUR 9.50 to 25 for adults and EUR 9.50 to 25 for children
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Bar Urgul

Things to do

  • Bicycle rentals
  • Books
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • On the bay
  • On the boardwalk/promenade

Accessibility

  • No lift

More

  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Smart TV with premium digital channels

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately EUR 9.50 to 25 for adults and EUR 9.50 to 25 for children
  • Airport shuttle fee: EUR 150.00 per vehicle
  • Self-parking fee: EUR 30 per day
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their passport before arrival. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Hotel SANSEbay San Sebastian
SANSEbay San Sebastian
SANSEbay
Hotel SANSEbay Hotel
Hotel SANSEbay San Sebastián
Hotel SANSEbay Hotel San Sebastián

Reviews

Hotel SANSEbay Reviews

9.6

Exceptional

9.6/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 361 out of 447 reviews
Rating 8 - Good. 68 out of 447 reviews
Rating 6 - Okay. 10 out of 447 reviews
Rating 4 - Poor. 2 out of 447 reviews
Rating 2 - Terrible. 6 out of 447 reviews

Reviews

6/10 Okay

Alexandra

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Best Boutique Hotel

We had an incredible stay at the SANSEbay Hotel! The welcome and service was outstanding, the room was beautiful with views across the sea and best of all the location was in the heart of the vibrant old town.
Stayed 3 nights in Jul 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend staying here!

Wonderful service, very comfortable, and beautiful views! I will 100% stay here the next time I come back. My only feedback is for the hotel to provide instructions for how to drive to the hotel, since most of the roads are pedestrian only. As a reminder for anyone driving, you need to reserve a car spot in advance. There was a guy who did not and he was very rude to the receptionist.
Stayed 4 nights in Jul 2025

10/10 Excellent

Rhys

Stayed 2 nights in Jul 2025

10/10 Excellent

Cameron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location and great hotel with friendly staff happy to help! Will definitely stay here again
Stayed 3 nights in Jul 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location. The 2 bedroom apartment may family and I had was very modern and well maintained. The location is excellent for access to the beach, shops and restaurant. The breakfast was really good and staff were so polite and friendly. Really enjoyed our stay!
Stayed 2 nights in Jul 2025

10/10 Excellent

Michael Geoffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location but difficult to get to due to the one way systems in San Sebastian.
Stayed 1 night in Jul 2025

8/10 Good

Chelsey

Liked: Cleanliness, property conditions & facilities
The location was perfect.
Stayed 3 nights in Jul 2025

10/10 Excellent

Fidel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and service
Stayed 2 nights in Jul 2025

10/10 Excellent

Louise

Stayed 4 nights in Jul 2025

8/10 Good

Adriana, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location, stylish and comfortable. Rooms are just really small - so small that the big window only opens 20% and we but a chair above a closet for the second suitcase. And the view is a wall… a nice brick wall, but a wall. Would stay here in a beat on a quick trip with very little luggage - or only book a front room with a view - but just too tight for comfort. Was too full for us to upgrade our room, which I think would have changed the experience a lot.
Stayed 2 nights in Jun 2025

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay while in San Sabastian

The hotel is cute and the staff is nice. We were close to every thing, the restaurants and the beach. We had a room on the left side and people walking by could see into our room. That was the only issue that we had. The restaurant was nice to grab coffee in the morning and even a croissant or hot meal. I would definitely stay here again.
Stayed 3 nights in Jun 2025

10/10 Excellent

Bhavna

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff
Stayed 2 nights in Jun 2025

10/10 Excellent

judy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely relaxing hotel, really peaceful and calm. Could easily have stayed longer. Well located for the old town and harbour
Stayed 3 nights in Jun 2025

10/10 Excellent

Nicole

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Rita

Stayed 2 nights in Jun 2025

10/10 Excellent

Ana, Charleston

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Love the hotel. The staff was great.
Stayed 3 nights in Jun 2025

10/10 Excellent

Erin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 1 night in May 2025

10/10 Excellent

Shelby

Stayed 2 nights in May 2025

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quite superb.

Fantastically appointed Hotel..Super staff ..Nice room..good sleep quality ..excellent shower. One issue with parking but I will take up with hotel direct.If you are not driving here SANSEbay is a must.
Stayed 3 nights in May 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

M

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Friendly and very helpful staff and great location. The room was very compact but clean and organized. Overall a pleasant experience. Muchas gracias por tan grata experiencia.
Stayed 3 nights in May 2025

10/10 Excellent

Maria, Foothill Ranch

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel near old town where e wanted to be, nice view. The room is big for the two of us. Clean and nice staff
Stayed 1 night in May 2025