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Comfort Inn Norwalk - Sandusky

2.5 star property

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Photo gallery for Comfort Inn Norwalk - Sandusky

Indoor pool
Lobby
Lobby
Premium bedding, in-room safe, desk, blackout curtains
Point of interest

Reviews

6.8 out of 10

Popular amenities

  • Hot tub
  • Room service
  • Pool
  • Pet-friendly
  • Housekeeping
  • Gym

Explore the area

View in a map
415 Milan Ave, Norwalk, OH, 44857
  • Place, Milan Historical Museum
    ‪3 min drive‬
  • Place, Summit Motorsports Park
    ‪8 min drive‬
  • Place, Kalahari Waterpark Resort
    ‪10 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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About this property

Comfort Inn Norwalk - Sandusky

Hotel with free breakfast, near Milan Historical Museum
Along with an indoor pool, this smoke-free hotel has a fitness centre and a snack bar/deli. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include Access to hot tub, coffee/tea in a common area and a business centre.
Comfort Inn Norwalk - Sandusky offers 62 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 25-inch flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they enjoy the overall property condition at Comfort Inn Norwalk - Sandusky. During your stay, you'll be close to Milan Historical Museum. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a business centre and a meeting room
  • On-site recreation includes a gym
  • Just a 3-minute drive from Milan Historical Museum and 10 minutes from Summit Motorsports Park
  • Cats and dogs welcome for a fee (restrictions apply)
Comfort Inn Norwalk - Sandusky offers its guests an indoor pool, Access to hot tub, and a fitness centre. There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi.

A business centre and a meeting room are available. A terrace, a vending machine, and a picnic area are also featured at the business-friendly Comfort Inn Norwalk - Sandusky. Self parking is free.

This Norwalk hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6 AM to 9 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free buffet breakfast available 6 AM to 9 AM on weekdays and 7 AM to 10 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Personal motorised watercraft
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Built in 2000
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 25-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 7 AM
Early check-in subject to availability
Early check-in fee: USD 25.00
Express check-in available
Minimum check-in age - 16

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 25.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per stay, plus a deposit of USD 25.00 per day
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 25.00 per day
  • Pet fee: USD 25 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 25.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

All American Inn & Suites Norwalk Hotel Norwalk
All American Norwalk
All American Inn & Suites Norwalk Ohio
All American Inn And Suites Norwalk
All American Hotel Norwalk
All American Inn Norwalk
Comfort Inn Norwalk Sandusky
Comfort Inn Norwalk - Sandusky Hotel
Comfort Inn Norwalk - Sandusky Norwalk
Comfort Inn Norwalk - Sandusky Hotel Norwalk

Comfort Inn Norwalk - Sandusky Reviews

Reviews

6.8
Rating 10 - Excellent. 179 out of 868 reviews
Rating 8 - Good. 248 out of 868 reviews
Rating 6 - Okay. 213 out of 868 reviews
Rating 4 - Poor. 122 out of 868 reviews
Rating 2 - Terrible. 106 out of 868 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

5.8/10

Amenities

6.4/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

4/10 Poor

Daniel

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Gross
Stayed 1 night in Aug 2025

8/10 Good

Jon

Disliked: Property conditions & facilities
The bed was comfortable, but that's about all that can be said. This hotel is in dire need of some wo
Stayed 2 nights in Aug 2025

6/10 Okay

Jamie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean. Convenient. Terrible breakfast.

The staff was great. Heather is a rockstar and deserves a raise! The room was clean. The continental breakfast needs and complete overhaul. It was 2/10 compared to others Ive been to. Food was cold, options were extremely limited. Breakfast potatoes were actually half cooked tater tots. Terrible.
Stayed 1 night in Aug 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Failed wedding night gift

Was supposed to be a wedding night gift. They ended up asking for a refund after 2 hours. Someone left tnt poppers under the bathmat of the jacuzzi and the sheets were stained.
Stayed 1 night in Aug 2025

2/10 Terrible

Kristopher

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Garbage dump.

Room smelled terrible. Like mold and mildew. Really bad. When asked for another room he said he was going to bring an air ionizer up. Went to brush me teeth and faucet almost fell off safety lock on the door was , and tub plug wouldn’t stay up and it kept filling with water (weird that the tub was full of water). Demanded a new room and got. But I shouldn’t have had to do that.
Stayed 2 nights in Aug 2025

4/10 Poor

Rebecca

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pass on this one.

Check- in was seamless, staff unfriedly. Did not give any details of amenities. Once in room, bed was worn out and torn. Window was horribly repared witb a towel being plastered in place. Unfinished spackle patching throughout room. Nasty smell. Jacuzzi tub has a rusted drain with stopper on edge of tub. Dirty napkin under night stand. Hand towel had old makeup on backside. Was folded to look clean.
Stayed 1 night in Aug 2025

4/10 Poor

Richard

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place should be condemned. Overly outdated. Pool, hot tub dirty. Dingy hallways, old elevators, curtains don’t close to block out light. Bathrooms VERY small. Shower lukewarm. Would never stay or recommend ever. Am I am usual pretty nice about reviews.
Stayed 1 night in Aug 2025

2/10 Terrible

Verified traveller

Stayed 1 night in Aug 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

4/10 Poor

Kaitlin

Travelled with family
Disliked: Cleanliness, property conditions & facilities

Definitely not the cleanest place

The staff were friendly but hardly ever at the desk. The room hadn't been vacuumed in some time, hair on the floor, food wrappers in between bed and nightstand, straw wrappers under the edge of the bed and crumbs all over. There was a dirty hand towel left hanging in the bathroom over the shower and the floors in the bathroom were dirty. All the bedding was terribly stained. The alarm clock was covered in something sticky and the charging ports in it broken. To get clean towels you have to bring the dirty ones down, wait 15 minutes for someone to come to the desk, then count the towels out in front of them before you receive clean ones. There was hair floating in the pool and enough chlorine to burn your eyes without ever going under the water. The best part of our stay was the breakfast. Its sad when children say mommy can we not stay here again its dirty.
Stayed 2 nights in Jul 2025

2/10 Terrible

Stephen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Janet

Liked: Cleanliness, room comfort

Never here again

The breakfast was very poor. The the staff in that area was not friendly nor helpful.
Stayed 1 night in Jul 2025

8/10 Good

DAVE

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

kathy, Crown point

Disliked: Cleanliness, staff & service, property conditions & facilities
Before we even arrived, we were hung up on and when we did get through, we were told it was a $25 charge to check in early. It was 1:30 so we waited until after the car show. When we finally checked in, the couch in the room was covered in crumbs and debris. Called the front desk for house keeping, but the front desk guy came up, was rude and used a Dustbuster and swept the crumbs on the floor. He went to just flip the cushion, but that only revealed all of the stains. The curtains were shredded like in a haunted house. There was peeling paint and mold in the bathroom and shower. I thought the shower was cracked but realized it was just hairs. Yuck. The doors had stains, the chair looked like something I would throw out, the table had gunk on it, and the mirrors had spots. There were flies on the mirror and most the light bulbs were dead. Since it was late, we tried to sleep, but the air conditioner fan never stopped running, even though the compressor wouldn’t kick on. The sheets got moist, and we both woke up with bug bites. Fell asleep around 4 but was woken up by a fire alarm at 5. No one evacuated and there was never an all clear. We were charged $263 for this nightmare. Manager has not responded to me.
Stayed 1 night in Jul 2025

2/10 Terrible

Adam

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirtiest hotel in which I have ever stayed

Hotel was extremely dirty -hair everywhere, floors not vacuumed, boogers on bathroom and shower walls, dried urine on toilet seat, stains on headboard,etc. Do yourself a favor and sort reviews by 'most recent' to skip all of the obviously fake 10 star reviews. There is absolutely no way that ANYONE would rate this place 10 out of 10.
Stayed 4 nights in Jul 2025

2/10 Terrible

Tim

Disliked: Cleanliness, staff & service, property conditions & facilities
When we arrived the room was dusty on every surface. The phone in our room did not work. We stayed for 3 days and no one ever came to fix the phone. We never had maid service. And the best part was when the fire alarm went off at 6AM for a false alarm. When I got home we noticed that they charged us an extra service fee, we thought we were paid in full with Expedia
Stayed 3 nights in Jul 2025

2/10 Terrible

Carl Wheeler

Stayed 1 night in Jun 2025

2/10 Terrible

Carl Wheeler

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Blood/Red Dye in room
Stayed 1 night in Jul 2025

6/10 Okay

Robin

Stayed 2 nights in Jul 2025

2/10 Terrible

Mary

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty, property not cared for
Stayed 1 night in Jul 2025

2/10 Terrible

Kaitlyn

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We checked in 4 hours late due to traveling and our room was not cleaned. We walked up with all of our luggage to a door wide open and dirty towels, bedding and linen. When going to the front desk to ask for a different room I had to ring the bell and phone for 10 mins before someone came to the front. He rudely said I’ll just give you a refund and I explained that there were no other hotels in the area with vacancy and asked to just have the room cleaned to stay as we had no choice with several children to drive around finding a new hotel. 30-35 mins later the room was cleaned but sheets were stained, and comforters were not changed out. Rude staff, dirty rooms, unprofessional. I would never stay here again
Stayed 1 night in Jul 2025

2/10 Terrible

Danielle

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Before reservations were made we called to be sure everything worked. It was reported it did however upon check-in we find out it didn't work. Also I requested a wheelchair accessible shower room and found my room wasnt only not a wheelchair accessible shower room but thanks to a door stop in the floor it was barely accessible for my wheelchair. There was no housekeeping and charges for everything. We were required to turn in our dirty towels to receive clean ones and even then we also requested the sheets changed in my daughter room because of my granddaughter spilled pizza sauce on it and we were told we'll see what we can do then all they did was make the bed without changing the sheets. When my son went to turn our towels for clean ones he was asked why we needed new towels. All of these were done by the same guy on the daytime desk. The only very bright side was the extremely nice lady who ran the night shift she was also the only reason for the other bright spot in our stay which was they actually had a nice hot breakfast that her n her aunt cooked each day which was excellent. For me as a early riser as I went out for a smoke at 4am she allowed me to get coffee as they didn't have coffee full time availability. Also on the last night there once again at my 4am trek I come to find my lighter wasn't working and she went out and found me a lighter and again gave me fresh coffee. She truly was the only bright spot in our stay here.
Stayed 3 nights in Jul 2025

10/10 Excellent

Tyrice

Stayed 1 night in Jul 2025

6/10 Okay

Paul

Travelled with family
Disliked: Cleanliness
Stayed 1 night in Jul 2025

2/10 Terrible

Cheryl

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Young man was very polite order man working there not so much room had smell curtains had rips hairs on bathroom floor middle of night older staff yelling for maintenance in halls. Dogs parking throughout night bed was so uncomfortable trash full outside just to name a few things
Stayed 2 nights in Jul 2025